Do not use this service. Deposited a few hundred pounds made from some sales online, had to wait 5 months AFTER VERIFYING MY ACCOUNT for them to finally release my money. Customer Support appalling.
These frauds are beyond any hateful words to terms with. They steal your money! Dont make any deposit there! After you make deposit, they locking your account and asking to get touch with them but they never answer. Also they have been removed phone numbers from theyr website! Skrill is total scam!
such a horrible customer service. I have received money to my account but cannot withdraw or return it back to the sender. Skrill has blocked my money for no reason and keeping with them.
Please don;t get caught to this day time robbery
Worst payment service. Avoid them by all means they suck people's money
One finds to terminate any e-mail address of the account are logged in a dubious company in no time and if you then reads the ge conditions you get it that they have the conditions you only cost money
They steal your money! Dont make any deposit there! After you make deposit, they locking your account and asking to get touch with them but they never answer. Also they have been removed phone numbers from theyr website! Skrill is total scam!
As with the other reviews I found this company to be nothing more than legitimised scamming with non-existent customer service and 'supervisors' with poor attitudes. AVOID
Skrill is a company who is mostly used by scammers and phissers. The company itself is fully aware of this fact and enables this. Once you put money on this website/service you run into a very big risk of losing it without the chance of More
I have done a so called deal and have been taken for R15000.00 or $1000.00.and can get no answers from my queries
This company is fraudulent, they will block your account even if you pass the verification process. They gave me a "grace period" of using my account for 1 month so that I could withdraw the money, however, they intentionally disabled the login access to my account and stopped replyign to all emails. Blocking accounts and preventing users from withdrawing money or making transfers is their business model. I strongly recommend not to use them.
Withdraw funds to the card. Brought out in 5 working days is +. But the commission of 7.5% for withdrawing to a card is a robbery !!!! Therefore, a score of 3 -... is no longer worth it.
where is your email for customer service, I sent 1000$ cad and you charged me $1050.85. That is a lot more than 1.9% . I would say 5%. What a legitimate scam you are running here. I have used you many times and this was my last time. I would complain if you could be contacted.
Dirty and corrupt company with wicked ways. The service isnt even useful in the slightest. Just use paypal.
Skrill (moneybookers) are another appalling company. Do not use them. They may be cheap but their customer service is shocking.
I am now 4 tickets deep trying to get an answer to a question - each time they are avoiding it or parroting help articles - clearly some level team in nowheresville.
The help system is designed to do as little as possible - you have to respond to an email asking you to actually keep it open with a suggestive response highlighting to close it.
Do not use Skrill.
Horrible service. I have been trying to verificate my account for 2 weeks and I only get automatically generated e-mails that provided documents do not meet their requirements. But this is the only passport I have and I have no power to change it so that skrill would be satisfied. Moreover they even do not say what exactly is wrong, keeping on sending me standard e-mails. Some time ago the same passport met their requirements. Burn in hell!
Customer support is rubbish, do not use. I opened a call, posted comments daily, and simply did not respond.
Fake company, lost my 20000 euros by investing in company. Customer care support is of no use.
No imprint, no e-mail address and no fax number.
What are you hiding from?
This is not a European headquarters, that is probably already the beginning of Brexit?
I just wanted to cancel my account, postage and mail is just too expensive! Be the account opening gin the much easier !!!
No contact details on their website....No queries get sorted, you are on your own.
As much as I try to communicate, you cannot, there is no attention, I do not recommend it to anyone.
Be aware, they will take your money, then keep it as hostage and will make your life nightmare till you get it back, can take for months, and of course they will take a huge fee on that... One big scam...
Feeling Painful to say they are real fraud, I tried to send money from New Zealand to my family members via the application, initially i got a message as my Funds are on its way, then in pending status, finally they canceled it. Till now they haven't refunded the money back. I tried to log in online, but its blocked. Frustrated i have lunched a report to London cyber crime and police as they are physically based there..Don't use this service if you don't want to loose your hard earned money...
non existence customer service. legitimacy is questionable. Depositing your money is too risky I cant withdraw my money it gives me error messages all the time. I give a minus star.
Website full of bugs, NO MEANS of contacting help, things do not function as they claim. Wuite the worst-organized online payment system I have ever had the mifsortune to deal with!
They are Thieves.
When they stolen your money then no replying to your emails. They will not attend the calls..
They will just say you as simple they have said me.. I am going to challenge them what i have did wrong.. thats my right i will ask and will challenge them how they are going to go for final decisions is they are going as simple is that and stolen my all balance.
Dear Wahabullah Zadran,
We are sorry to inform you that during a recent audit of your Skrill account, we found reasonable grounds to discontinue our business relationship. Therefore your account has been closed. Please note that this decision is final.
More information on the issue is available in the Terms and Conditions you accepted when you registered. The following articles apply:
4. Opening Your Skrill Account
[ ... ]
4.5. All information you provide during the signup process or any time thereafter must be accurate and truthful.
[ ... ]
17. Termination and suspension
[ ... ]
17.4. We may at any time suspend or terminate your Skrill Account without notice in case:
17.4.1. you breach any condition of these Terms of Use or any other condition applicable to specific services covered by separate terms and conditions;
17.4.2. you violate or we have reason to believe that you are in violation of any law or regulation that is applicable to your use of our services; or
17.4.3. we have reason to believe that you are in any way involved in any fraudulent activity, money laundering, terrorism financing or other criminal activity.
Best regards,
Dimitar
Skrill Account Security Team
I like this service ! use about one year and didnt have any problems
Their business is a scam. Be warned. I wanted to withdraw 1814 USD and deposited it into my USD bank account in Canada. The company charged me for the transfer upfront 6 USD. I was OK with it; then, I received only 1651 USD into my bank. I filed a case asking why, and they explained that they had to convert my cash into EUR and add 3.99% to the exchange rate to account for volatility risk. So, I ended up charged for a double exchange rate, from USD to EUR on their side, and EUR to USD from my end + 3.99% of the money. This is ridiculous. To have a money transfer costing almost 10% of the money transferred is a scam. I have all the proofs of this scam in my email and through their website. Such a company has to remain local to the UK without international exposure to other customers to rip-off.
really bad SERVICE!!!I have tried several documents but none of these documents work and the telephone is always busy.
This review is for Skrill. Non-existent customer service with no reply to several queries. Borderline fraud, stay away.
i did make a money transfer to buy gold for tagged they never got the money and i dint get the gold there is no e mail where i can contact skrill
My money is there but till my account is not verified ..no help is there from customer care...wrost service...i wajt back my money
skrill.com