Shred Right is SUCH a wonderful company to work with. Their employees are so helpful and willing to work around our schedules. I always look forward to scheduling shred days because then I get to interact with the fantastic team at Shred Right!
Shred right is a pleasure working with. Allana is always very professional and very helpful. I recommend these guys for all your shredding needs
Friendly and helpful. Always willing to work with their customers.
We saved sooo much money switching to Shred Right! We had to buy out our contract to switch and still saved THOUSANDS!! And they shred onsite. Don't just shred it, Shred Right!! Also, Alana is the best to work with!
Shred right has been great for my business!! Wonderful to be compliance with a secure document shredding and Shred Right works with my schedule so when the box is full I just let them know and they pick it up without me having to be on a 3 month minimum pick up like their competitors. Allana my rep is super fast on responding to any questions or needs I have.
A service most businesses will need at some point however I've not compared it to on-site shredding costs
Allana is awesome to work with! She always responds very quickly, whether it is 7AM or 7PM, I know I can count on her. The rates are very affordable, and the company takes pride in what they do. Thanks Allana!
Thank you Matt for all your help today clearing our account up. We really appreciate it!
We were enjoying a long-term relationship with Shred Right until a couple of weeks ago. We received an invoice that was considerably larger than usual. We were told that we were being charged by the minutes it took to shred our paper. We told them that is not how we have been getting billed. Our contract is so much a month for pick up. They stated that we had extra paper on that day. We had filled up the bin they provided for us to fill up every two weeks. It was full, so I put a box on top with "extra paper" written on the box in heavy black letters. This is something one of the pick up people told us to do so that we wouldn't have to hold onto the paper until next time. I put a few pieces of paper in there so they would have something to dump out of the box. It was in jest and I could have put it in the bin. They were in the parking lot to pick up the paper as I did that. The bill that was extremely high was for that day. The extra box of paper was 3 or 4 sheets of paper. Next they tried to tell us, on the invoice that we shredded 2,720 pounds of paper that day, so they decided to charge us for the weight instead of the time it took to shred it. Seriously??? 2,720 pounds???? They told me the bin holds 75 pounds, so that must mean that those 3 or 4 sheets of paper were extraordinarily thick! It would take 18 people at 150 pounds to create that much weight. Absolutely not possible. Service is cancelled and I would not recommend this company to anyone.
UPDATE: someone who was not affiliated with this fiasco gave me call and told me they got everyone together, who was involved with the mess, and figured out what happened. The company ended up putting a neighbor's bill on our account (the next pickup). We both got billed the same amount. They adjusted my invoice from ~ $500 to the ~$36.00 it should have been. Now if the sales person who demanded we be billed by the weight had looked into this in the first place, our business may not have cancelled the account.
We switched shred companies about 6 months ago and have been nothing but pleased. Allana is a great account manager that is always keeping close contact to make sure our needs are being met and our driver Kevin is on top of his game every time we get to see him. Our cost was cut in half when we switched to Shred Right and the service has been 100 times better. I would recommend Shred Right to anyone who has a shredding need, whether it is a regular pickup or a purge or large shred event.
I was so glad I found Shred Right! Allana is our customer service rep and she is amazing. We are one of the smaller companies that she serves, but we are treated exactly the same as her larger clients. She goes above and beyond...her level of communication is fantastic...there were no glitches or surprises. Then there is Kevin, the driver that took our documents. He is so friendly and helpful...I was able to watch the shredding process on the computer screen and he explained the entire process as he went along. This company is a class act and we look forward to using them for all of our shredding needs.
shredrightnow.com