Sheraton Frankfurt Airport Hotel & Conference Center

Sheraton Frankfurt Airport Hotel & Conference Center Reviews

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Very nice hotel in perfect airport location. There...

Very nice hotel in perfect airport location. There is a direct connection to the airport ... the staff is attentive to international guests and very friendly. The rooms are perfect, clean and spacious. We had a runway view which is ideal for plainspotter. Price performance top. Gladly again

Huge

Comfortable bed and rooms.

Comfortable bed and rooms.
Great breakfast buffet.

Ate at the restaurant "Taverne", decent food and very nice staff.

Pull too bad pressure in the shower. (similar in the sink too)

Comfortable rooms, but if you're dependent on dece...

Comfortable rooms, but if you're dependent on decent WiFi, like most business travellers, you'll be disappointed with the speed and quality of the hotel's WiFi signal.
Good selection of restaurants and bars, with additional choices nearby if you don't mind a short walk.

Great

I just wanted to share how kind and wonderful the ...

I just wanted to share how kind and wonderful the doormen working this morning were to us. We had four heavy bags and two dogs. They were so nice and helped us so much. They even waited for us to get all checked out and tried to help haggle the prices of our oversized luggage!

I didn t get their names but they deserve a raise!

We only got to enjoy the Business area of the Hote...

We only got to enjoy the Business area of the Hotel for a Convention. Accustics, Service and Seating were great. Only one Star cut off for the horrible Parking Situation at the Hotel and the Airport in general.

We had bad checking in experience. The male staff ...

We had bad checking in experience. The male staff who checked in us was not friendly and made us feel unwelcome. His attitude was impolite and seems like he doesn t want to be there. ( no smile and not warm).
In the middle of our procedure to check in, the other staff told the agent to help checking out for the captain behind us. The agent immediately asked the captain for his room number right in front of us, with the captain standing behind us. It was so rude and we felt like we were invisible. i get it, the hotel values repeated guest - the crews who stayed there but we are also paying guest in the hotel. Unbelievable experience.
The room itself is as expected.

W-lan 9 for 24 hours and then still slowly. Brea...

W-lan 9 for 24 hours and then still slowly. Breakfast for 35 ? Prices are too much for the offered. Rooms do not meet the self-imposed claim. Overall, but clean. Staff not attentive but nice.

NA

For the price you can expect, that no garbage from...

For the price you can expect, that no garbage from the predecessor in the room. Likewise, the door frame was battered and the toilet flush worked only after repeated actuation. We did not really feel comfortable with the room rates. Pity!
The breakfast was very good, but the price is out of proportion. Totally overpriced

Hotel visited for one night makes the appearance t...

Hotel visited for one night makes the appearance to be really good but the appearance is deceptive. We have got an upgrade to a newly renovated room the bathroom was refurbished everything else not. Cabinet next to the door = construction site and the air conditioning is so old and loud one can only dream of fresh air. At 4 o'clock at night I thought I was suffocating.

Fairly utilitarian accommodations but perfectly ac...

Fairly utilitarian accommodations but perfectly acceptable for an airport hotel. The location really can't be beat -- just steps away from Terminal 1 and the train station.

The bars on the first floor are comfortable, with a good drink selection and friendly staff.

Front desk is understaffed -- checkout took 20 minutes at 07:30.

It's a nice hotel and attached to the airport term...

It's a nice hotel and attached to the airport terminal 1. My room had very sparce air conditioning. We had to leave early and they told us there is a breakfast from 3:30 am on. I didn't expect much but I did expect something. They ran out of food quickly and brought a little more. Totally inadequate.

Huge disappointment. Shabby with items in room tat...

Huge disappointment. Shabby with items in room tattered. Towels substandard. No plugs at bedside for electronic devices. And 9 for basic Wifi access. Generally unpleasant front desk staff.

To the Director General, thank you for responding ...

To the Director General, thank you for responding to my evaluation of your beautiful hotel. I have received my satisfaction, but you have some services that need development and attention. The most important of which is the room service. It takes a long time to deliver them, as well as the congestion at the reception to receive the room key.
;;;;;;;;;;;;
Thank you to the Director-General for responding to my review of your beautiful hotel. I have received my satisfaction, but you have some services that require development and attention. The most important of these is room service. It takes a long time to get them, and the congestion of the front desk to get the room key.

With its location inside Airport, sheraton is quit...

With its location inside Airport, sheraton is quite ideal to stay at if you are working for either KPMG or Atos. Most of the people who stay there are those who had flight delays. Brekfast is nice and the staff quite friendly.

Good

Good hotel in top location to the airport. Have be...

Good hotel in top location to the airport. Have been here several times as a stopover here. Room a bit old, but very well maintained. Air stuffy, bathroom was cold. This time uncomfortable. Check in and out but fast and efficient. Staff friendly. Breakfast top.Hotel recommended!

The food service to the room leaves much to be des...

The food service to the room leaves much to be desired, the pizza for example has a mass of terrible quality and the fruit salad was cut with huge fruit cubes
Except that the room was very good

You can't beat the location, right there on the fi...

You can't beat the location, right there on the field so getting to the terminal is quite convenient. Hotel is clean, staff friendly and speak excellent English, as would be expected at an airport hotel. Rooms were large and clean. There are public computers in the lobby with printers so you can print out your boarding passes. The Starbuck's in the lobby closes rather early, around 10PM or so which was surprising. The other surprising thing was that in-room WiFi is NOT COMPLIMENTARY! Who in 2016 still charges for WiFi like that? You can authenticate the user if you don't want the public using it but it should be free for guests. And the rates were somewhat steep too. There's a shopping center underneath the hotel with a supermarket, McDonalds, KFC etc. as well as a various shops. The car rental return is located near as well so you can walk back to the hotel after dropping the rental car off. An OK place to stay if you need to catch an early flight the next day, less hassle than staying somewhere in Frankfurt itself.

Nice

Great hotel, huge, good view of the airport, still...

Great hotel, huge, good view of the airport, still absolute silence, the air conditioning was set to 5 degrees really cool but it was not even after several hours, the prices of the mini bar are a joke. The breakfast was huge, really great, huge selection.

cool

The property is a bit old fashioned but overall it...

The property is a bit old fashioned but overall it is clean and well connected to the T1 and it is easy to get to the railway station & parking lot etc. The breakfast & dinner restaurant is also good quality ..

Very friendly staff and everything close by! You c...

Very friendly staff and everything close by! You can easily walk through the raised tunnel to access airport shops. In the walkway are food vendors for drinks, pretzels, sandwiches. In the hotel itself are restaurants and bars. Flavors has an excellent dinner but the breakfast rivals any breakfast buffet ever.

Excellent and convenient as it is directly connect...

Excellent and convenient as it is directly connected to terminal 1. Expensive interior restaurants but just go to the terminal above the station to access a decent food court.
If the hotel is full who arrives late ... my last room had a dwarf shower and a faint smell of mold. Breakfast, if included, a gargantuan otherwise it is better to go to the airport.

We book spg we got charge $389 as you see. I neve...

We book spg we got charge $389 as you see. I never give bad reviews but this time we paid so much and we are spg.... we got a very old room the toilet didn't work good the rooms where smelling bad and no air in the floors so we went back to reception and ask for another room and the manager said
What can I do for you? So we told this and he said we book a family room etc.... and we should book whatever.... excuses....
Paying $389 dollars for a night and not eve spg.... how can they call spg to this rooms.
If we knew of this we would stay at 0

Good hotel on the right hand side of the rooms, ba...

Good hotel on the right hand side of the rooms, bathrooms, reception and excellent close to Frankfurt airport and close to him across the bridge as well as excellent breakfast, fit for accommodation if you want to fly the second day directly.

The building is old, but the staff are all very fr...

The building is old, but the staff are all very friendly and friendly.
Breakfast is abundant and delicious!
The Club Lounge features 12 types of Ronnefeld tea. There are few meals, but there are plenty of drinks.
There are a lot of hotel rooms, so there are some rooms that walk fairly after getting off the elevator.
This time, there were no slippers or tissue paper in the room. You may have forgotten because both of you felt the last time you stayed.
Although it was a hotel closest to the airport, although it was a Sheraton, I was hardly expecting it, but it was a good hotel that disappointed in a good way.
The price was very cheap. We recommend staying at this hotel if you are just transferring.

More

The hotel is an average airport, you will stay in ...

The hotel is an average airport, you will stay in a closed room, giving hot water and clean towels. There are two different concept bars on the floor of the lobby and a tavern on the lower floor. You have a chance to have a nice evening around here. We cannot comment on eating at the hotel, but the breakfast (cakes, croissants) prepared for early bird was finished, the coffee machine was not working there due to its intensity. A separate question mark how the Sheraton hotel can't answer such a density ....

Friendly staff, clean room, amazingly convenient l...

Friendly staff, clean room, amazingly convenient location. Frankfurt airport is big, but thankfully there are signs to the Sheraton (and most people are helpful and can point you in the right direction... commenting for a friend). I appreciated the ease of check in and getting around the hotel. Between the multiple restaurants, wellness center, and normal room amenities, I had a pleasant stay.

Sheraton Frankfurt Airport Hotel & Conference Center

Sheraton Frankfurt Airport Hotel & Conference Center

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