It is beautiful. Even the outside from top to bottom is beautiful. They took every last dollar but, i could have walk away. The machines were tight i quess it was because of the holiday. No seem to be winning.
Lots of amenities, but that's about it. For a Canadian visiting, it was a change. Smoking is allowed inside the building, so no matter where you go, you smell like smoke afterwards. Your clothes, your hair - for a nonsmoker this isn't appealing. The facilities were clean, some outdated, and check-in took more than 20 mins. The rooms were clean and we had a great view from the 26th floor, but the walls between the rooms are thin. Too thin. We heard everything from the room across the hall at 2am. So bring earplugs. And finally when we called for a late check-out even though we were there for a VIP gala, we were treated like second class since we didn't have a player's card. A late check-out wasn't an option unless you wanted to pay over $100 US. I'm not real pleased with this place and would rather stay elsewhere next time.
Beautiful, clean, nice food, kinda loud background music.
It feels like the machines are so tight they're not getting enough winners out
Love the crab legs buffet here. Also not bad if you like inhaling 2nd hand smoke.
We visited the casino and buffet for a few hours. All employees we interacted with were very friendly and accomodating. Buffet food was surprisingly good!
I had a good time, I'm from out of state and staff was friendly and place was clean. I had a great time
I took their money and they smiled. It was awesome.
Good buffet was good. There is a non smoking casino section.
Friendly folks everywhere we went. Amazing buffet!
Excellent time dancing in the night club area on a Thursday night. Too bad they closed at 1am though .
Much nicer now that they contained all the smoking to only the casino floor
Im there 3 to 4 times a week some craps staff not real nice . Used to getoffers in the past now nothing often see match- play never hed one. But thanks for asking. Joe
Love the casino and as for the hotel has great views and plenty of restaurants.
Had a wonderful time there such a great place to be just fabulous
Great room, but the whole place smells like stale cigarettes.
Okay, why must the casino be the only show in town? I've found a pub, a few Indian restaurants and a ton of businesses closed for the season. So this is my second time inside the kiva of Seneca Niagara today. That's all right to a degree because it is fun inside the kiva. I enjoyed a nice lunch at the buffet. And I'm enjoying people watching at the night club. I guess it'll have to do. The go go girls in the Santa Claus teddies helps add a degree of sexiness to the scene. I'm cool though no one has offered me a drink, but I am thirsty and what's the fun people watching without an adult beverage? Now really. Are all your classic table games really machines now? That's not blackjack if the cards are not pulled from a real shoe, using real cards. I just don't feel like giving me money away.
3-24-2018
I just walked over to a place where the Senecas are hardly grimacing. The hotel stands twenty floors high. A sign visible for miles brags BACHMAN, May 25. As in BTO, Bachman Turner Overdrive? Bachman has to go on tour without his famous band. Time has passed. And I now must Google to find out what has happened while I stopped paying attention to Seventies rock. Another name flashes, better than crossing the miles than a smoke signal. SENECA. The casino stands close enough to the waterfall to offer extraordinary views of the cataract. Even on a cold day in late March, plenty of water pours over the falls and plenty of money flows over the reels of the slot machines inside. That's why I doubt I'll find any grimacing Senecas inside this stronghold. Now I am inside and a polished band up on an illuminated stage twenty feet high plays, "I Heard it Through the Grapevine". Some how, the song has less meaning here inside a casino where people go one on one with Lady Luck, Fortuna with an electric face. Even the social table games like craps, blackjack and roulette are being reduced to electric versions. Next door to the casino, the oldest church in Niagara Falls has turned out the lights after Saturday night mass. The lights illuminating the two marble statues of Mary will stay on until dawn. If I wanted to listen to a grapevine, maybe I should have shown up for mass, taken a thimble full of communion wine and accepted and given the sign of peace with all present.
A waitress has brought me a free Coors light. The two guitarists have wrung ten extra minutes out of the classic riff of I Heard it Through The Grapevine, written by Marvin Gaye, who like Vincent Van Gogh, struggled for his sanity.
Hotel rooms in nice the swimming pool is nice it has a great weight room and the casino is nice if you ever get a chance to win anything on a machine.
Compared to other Casinos, it lacked the cool lighting and casino feel
This place is a 5 star resort. We had dinner at the Western restaurant. Food was absolutely delicious. You have to try their cocktails, I had "Man Overboard" and I wished I had more. Lol. Staff were friendly and helpful. (Since I am a non-smoker, it was difficult to at the Casino).
Spacious and beautiful room. Bed was so comfy and staff very professional.
The rooms are spacious and higher quality materials and finishes have been used in their construction. The staff and services provided have always been comparable to the best hotels we have stayed at. They are constantly updating their slots and the casino experiance here always has something new while retaining some favorite qualities. Great restaurants and the historic Niagra falls area round out the experiance.
It was fun, but security is rude. Don't bother asking them any questions, they are too busy doing nothing but staring into space.
Very fun casino!!! Watched the Superbowl here!! Great ambiance!!
Played the penny slots and won $175.14. On a penny slot machine. The most I ever won before that was $12.00, better gaming this time. My only thing I could say negative is that if your not a smoker you get the smallest room with not as much games to choose from. Where as if your a smoker, you get all the cool games. I would like to see our room to expand to accommodate some of the games in the smokers lounge. Plus what I don't like either is the non smoking section is way on the other side of the casino and you have to cut through all the smokers to get to your section, I wish their cooling system lifted the smoke out better so you didn't choke to death. Most of the casino is for smokers and I just think it's an unfair playing feild.
However, I go because I enjoy the slots and I won more money. Did I take my winnings and cash out? You bet I did. I took that money and ran. Lol, it was the best 4th of July ever. I gave them 5 stars despite those hiccups, because I love the buffet their and I always have fun.
RSVPed to an offer and was told no I didn't. When I said that I did and had the email to prove it, I was threatened to be removed from the property by security. Eventually she looked at the email and honored the offer but was not happy about it. Terrible service for a member of their highest loyalty tier. Never again, I'll go elsewhere where I am welcome and treated like a human.
Very nice resort and hotel. Was very happy with the room and the view. Very courteous and professional staff. Casino is alive and entertaining.
First time visiting. Nice place. I hate that you have to walk through the smoking section to get to the non smoking section. Won a few dollars and had a good meal for free. Gotta love free.
Enjoyed the slot machines and the Roulette table. Free drinks are every 20 min.
It's my second time to a casino but it's fairly large. Doubled the money I came in with. Free drinks on the floor too? Who wouldn't have a great time?
I had a great time. The food was nice. Room service was okay. But the beds were great and the hot tubs are fantastic
This was a great place to stay. The only reason it didn't give 5 stars is I'm really picky about prices. This was the most expensive hotel in the area with the most expensive restaurants. I feel it could have been more comparable to other hotels for pricing.
The food was great as well as the waitress in the buffet. Didn't like all of the smoking, but it was tolerable.
Very elegant clean. Staff kind. Rooms are perfect. But be aware of the cigarette smoke. It's just so bad. It's a perfect place for romance besides the smoke.
Well I didnt lose so it's a good place for entertainment. Parking arrangements could be better.
It was ok.but too smoky even in the no smoking area s...
The resort has free parking, and is a short walk from the Falls, so it's a great place to stop. The casino offers free drinks while you are gambling, and you can get a voucher for a free meal at their buffet if you sign up for a club card, which is also free. Most of the food at the buffet was alright, but the desserts were amazing. All in all, a great place to visit if you are going to see Niagra Falls.
Had such an Awesome time. Great Food and service in the Buffet as well as Casino
Not very busy or crowded, due to covid 19. Very relaxing atmosphere for now.
Could use better customer service and cleaner environment
Waste of time casino was completely dead for a Friday night the music was ridiculous for a night club not one waitress on the floor and honestly didn't see one person winning money waste of my Friday night can i get my Friday back
Free drinks live entertainment lhasa machines to play the trews from
Cute casino. Waitresses could be a bit faster with drinks but a fun experience anyway
Annie (manager) and Kristy (server) from the buffet section are the best server and manager that there is. My shoe broke and they were the ladies that gave me superglue to fix it, they even offered flip flops but they were too small for me. In all of the years of going to restaurants and working in one myself, these two ladies are the reason why I give this place a 5 star rating.
They treat veterans well, food is fantastic. Gaming not sure, have walked out with more in my pocket than when I started out.
Spent a few hours in the casino, had lots of fun! Definitely take the few minutes necessary to sign up for the players club. Staff was accommodating and friendly. Games were fun and the atmosphere was great. Will definitely be returning.
Very friendly, clean and welcoming. Kid friendly with pool and dinning.
We are not too big of gamblers, but we stopped in since we were in the area. We played a few slots, but a server never came around to get us a drink. We had to wait well over 15 minutes to flag a woman down and ask for a drink. Then it took over 10 minutes to get it back to us. The establishment itself was nice, but they seemed understaffed. Also, when we signed up for a players card, we got a free all you can eat buffet! Im not sure how long that promotion lasts, however. We were there mid-August 2018.
My favorite Casino! We'd go there more if my like my wife liked it as much as I do.
Bathroons were disgusting. Food at three sisters was beyond gross. And I don't win anymore since they started there renovations.
Amazing casino. Great food. Renovations are happening and they are turning out great.
Very nice place. Friendly, helpful staff. Main floor is under construction in some areas, but still beautiful!!
We had a wonderful time. We won a little at the slot machines and had a great lunch at the buffet for a great price.
Absolutely love this place and plan on going back tomorrow with a huge group of family and friends.
Stood overnight. Prompt service, they check hotel keys in and out of the elevators. Very clean.
I only played a few slots and machine card games as well as the automatic roulette wheel. I went to a blackjack table but the dealer looked super intense and uninviting and not fun at all so I was like forget that!!
Nice place and nice club but I didn't win a drop of money smh
Very comfortable home away from home. 3 blocks from all the Falls
The hotel is very nice and well maintained but the front desk staff was extremely rude. My room was super clean but the sink clogged and the shower was horrible. Like drops of water came out. When complained to the front desk they looked and me like whatever!
Casino is nice but I definetely am not a fan of open smoking
Very hard place to win. The slot machines are too tight and very hard to win at the tables especially blackjack. All the places that serve food the quality of the food went way down.
I didn't come here to play cards, I came here to have a good buffet but the food was not very good!
NOT good with kids! You have to pass through the Casino and the sink is too high for them..Will not recommend
The smorgasbord food was great. I took a bus there and it made it easier. (Bedore Bus)
Great atmosphere. Pays-out well and the beer is free!
Attention to detail may be an understatement. Was at a large event and the food was served hot. The quality was memorable
Its a Hate / love relationship... lots of new slot machines...but low level payouts..
Use to be a fun place, now run with a too bad do sad attitude.. as in any work place you have good people and bad people.. I like the buffet but there's been times the food is cold or the bins are not full...
i believe they try to give you a nice experience there.. but locals will tell you the bonus 9 out of 10 times pay nothing... many times i played max got the bonus and won only 2 or 3 dollars...never won on a max bet over $20.00 .. but Hey You Never Know! Just remember the odds are against you..Besides they got to pay for their remodeling...
Stopped in last Sunday for the lunch buffet, it was AWESOME.
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