Selfridges Reviews

Great place, buzzing atmosphere and good shopping experience

Pleasant shopping experience. Organised one way in out queuing system.

Best shopping experience in London. Love everything about Selfridges.

The best mall that has everything you can as for in London. Especially in clothes.

No photography inside the building. Unique enterance. They have integrated tax refund form

One of the best store for shopping right on the oxford street. massive store with most of the well known designer brands available. Staff are very polite and attentive. best customer service staff are knowledgeable and provide good fantastic service. nice new restaurant serve tasty food and nice cocktails. Huge range of perfumes, footwear and clothing brands. Very good shopping experience.

Selfridges has always been one of the best places to visit during your stay in London. It has everything under one roof along with a choice of restaurant and bars. The staff are incredibly helpful and kind and we felt well looked after. I would definitely recommend a visit even if you aren't in the mood to buy anything.

London's famous department store. World class food halls and staff with a good sense of humour.

Had a quick look but went for lunch to Wagamama around the corner

Luxury products under one roof, crowded most times specially in the fragrances area.

Good for walking, watching people. The Lindy chocolate with hazelnuts is sold for >4 pounds here whike it is,sols for 2.5 pounds at Sainsbury's. Same chocolate. Sainsbury's already expensive. All other products must be overpriced like this. But good for sitting and watching people. If you like something here, try it on and buy if online or elsewhere.

My favourite department store in the whole wide world :-)

feel like a rich man when i go here even though i m not

Very friendly, polite and helpful staff and the space is organized and spacious even on its crowded days. Got everything I needed.

As they say if you can't get it here then you don't really need it. Full of nice selection choices, staff very polite and respectful.

We specifically went for an indulgent afternoon tea, and we were NOT disappointed! The food was delicious, the tea quite ample & the staff were wonderful. At 3:00pm, it was filling enough that we didn't bother with dinner!

Lovely high end store selling everything customers need

Very beautiful old building and great customer service. Everything is in order and clean.

Huge selection, so much on offer. Service absolutely spot on

Great to have a look around but.... ouch, the prices.

Obvious to say very packed place for christmas. It was fun. Well decorated. Staff in good spirit. Plenty to see. Yes a pricey place. I dont visit this place during the year or summer though as I usually can find same stuff else where for cheaper.

Good quality items staff are welmannored and helpful if asked

I didn't find what a was looking for. Out of stock. Grrrrtt

Nice Cafe, ground floor very crowded. Everything else was fine.

Great place to buy luxury goods makeup perfumes branded clothing designer wear decorations for home furniture and lots more

It's changed over the years and recently I have noticed that staff have been trained/told to focus on customers of specific nationalities; mainly from the Middle East. They spend a great deal of time with these people as they believe they'll spend more money than the average Londoner.

I have been ignored numerous times at the niche perfume counters, whilst staff flap around the "wealthy tourists", trying to speak Arabic etc. I know they must make sales and earn money but every customer is of equal value. I am not a Sultan but there are certain products that I pay good money for and unfortunately it just won't be at Selfridges!

Great shop, helpful friendly staff, but too touristy

Great place to browse all the lastest designs in all departments great choice beautiful building

Huge. Interesting place to browse. Can occasionally sense a customer assistant staring to judge if you're rich enough (or not!) to shop there. A popular location for people to pose and take pictures for their Instagram accounts. Better variety of clothes than Flannels. Good choice of music. Busy, but not suffocating. An interesting experience.

Whatever you're after they probably have you covered. Huge, world famous store that's actually a good shopping experience. Excellent tech department too.

Now it breaks my heart to say, as I love the department itself - the department being Charlotte Tillbury - however my trip to Selfridges London yesterday was a different story. The service was APPALLING. I stood at the till for nearly 20mins and still wasn't served till I asked THREE staff members. The first two were idly standing around - one particularly snooty girl was chewing on her nails and said, as I stood at the till and waved my lipstick in the air, 'Im servn someonelse' and continued to bite her nails. The third lady made eye contact and carried on chatting with her friend before she sauntered towards me to DO HER JOB. Who is training these staff members? APPALLED.

Love this shop. One of the best in the world.
Modern design, high quality finishes, great service from the staff. Most of famous brands/fashion designers have their displays here.
Easy to find different departments.
Their packaging and their bags are really the best ones.
Birthday gifts: if you want to impress your loved ones get a present from this store and package it here, you really will be happy with your gift.

What can you say about Selfridge's that hasn't been said a thousand times? Is not just a department store,it has been the subject of a television series and it is an experience.

One attraction has to be that much of the interior still shows the original architectural features that make the exterior such a landmark.

The range of products on sale is extensive and staff are really helpful and this makes a visit an experience and not just a shopping visit.

There aren't many department stores left, but hopefully, we won't lose Selfridge's!

My office was I neighbor so it was my daily place to visit :) I must say i always miss it

Brilliant department store that feels like a design museum. The layout and presentation is first rate. Established a reputation with concessions for both established and emerging brands, always interesting and sometimes radical window displays. Some nice fod and drink options inhouse but also next to st chrisopher's place - a nest of restaurants and bars.

Wonderful items here to shop for. Good food hall. Nice place to look for books and magazines too. Be prepared to spend lots of money :)

High-end shopping in the heart of London's West End

Very lovely department store. Make sure you have the cash, can become expensive once you get carried away.

Great place to shop, expect inflated prices though.

High end fashion designers, how could you go wrong.

Good food and friendly service in the restaurants. In the shopping part the business tries to impress customers by massive amount of staff that wait till being approached - at least I can walk around on my own. The concept of the shop appears very random to me. There is no unique design or corporate identity that makes me feel like I am shopping in The Selfridges. Unfortunately worst part after an otherwise good lunch was the visit to the toilet. At least I know now that time travel to the 70ies are possible! Please fix the broken stalls and get rid of the dust of the last half century and become a modern business

Emporium of Decadence and Greed, although the Architecture has merit.

Everything under one roof from shoelaces to custom yaughts. The service is spectacular and people come from all over the world just to shop here.