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What reviewers say about Selfridges

Generated with AI from 6,792 reviews on Trustburn · updated 9 days ago

Across the cross-section of reviews, customers frequently praise Selfridges as a favorite or upscale destination with a great location, massive size, and appealing on-site food options, while mixed and lower-rated feedback points to high prices, loud or inappropriate music, and occasional rudeness from staff.
What does Selfridges do?

Selfridges is a chain of department stores offering clothing, shoes, bags, accessories, luggage, beauty products, kids products, home and technology items, food, wines and spirits, gifts, jewelry, and watches for men and women, with products also available online. The company was founded in 1909 and is headquartered in London, with additional offices in Birmingham, Manchester, Exchange Square, and Manchester Trafford.

What are the most common complaints about Selfridges?

Based on the lowest-rated reviews on file, customers complain most about rude and unhelpful staff, poor or unresponsive customer service, and the perception that prices are very high, with some also noting a decline in the store's character or culture.

AI-generated from reviews on this page. Verify anything important with the company directly.

Peter B Good
Reviews 1

Having worked here from 1996 to 2011 its not a family store a over dressed up status driven business for mostly self ego shoppers Selfridges lost it Soul when Vitorio sold it he gave Selfridges life and fun for old and young alike

Atif Shamsudoha
Reviews 1

One of the most famous department stores in the world! Can't go wrong in regards to selection, stock and atmosphere. Great place to go shopping or for dining also. It is usually very busy due to the location, especially on weekends.

Anton Sealy
Reviews 1

My favourite clothes shop in London. Love the atmosphere and every you could want is here. It's obviously a busy store especially during Christmas and sales time but the layout of the store means its never overly, can't-move-freely crowded that you get at Harrods or Macy's in NYC.

Laura Russon
Reviews 1

I have just been to purchase a birthday gift for my mom from the Monica Vinader counter in selfridges Oxford Street. I would like to tell you what a pleasure it was being served by Shakira. She was warm and very knowledgeable. I walked out of there smiling. Thank you Shakira for being so lovely.

Ben Jake Slayer
Reviews 1

Brilliant restaurants here. But the Psychic Sisters section in store the crystals are dull your know what I mean if you are into crystals, but the massage crystals they use feel full of life. Really disappointed so did not buy. Christmas section also comes early here so not into early Christmasis, but it's just a new choice

Lucy Jones
Reviews 1

One hidden gem in the food hall. They have this fabulous oyster bar which is very reasonable. Perfect finish to a busy day shopping. The staff especially in the assistants who work in the cosmetic & beauty section are really lovely. Great place for a girly shopping treat.

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About Selfridges

Selfridges is a chain of department stores that offers clothing, shoes, bags, and accessories for men and women; luggage; beauty products, including skincare products, make-up products, bath and body care products, men’s grooming products, and beauty gift sets; kids products; home and technology products; food, wines and spirits, and gifts; and jewelry, watches, and accessories. The company also offers its products online.

Selfridges was founded in 1909 and is headquartered in London, the United Kingdom with additional office in Birmingham, Manchester, Exchange Square, and Manchester Trafford.

Address
40 duke street
Categories
Retail