Selfridges Review

Great place for shopping... Sometime too. Long to get help from staff...

I absolutely love this place.It's posh and everything there is top quality

Out standing manager on duty of click and collect enquiry dept 27/11/2018, resolved a situation that could have been very upsetting. Came home with faith in humanity. Abig thankyou.

Very flashy and crazy expensive but worth the experience it will blow your mind .

Just the perfect store! Food, fashion, fripperies, can I live here?

One of London's fashion centers where you can find all kinds of garments from the most luxurious to the cheapest. It is worth going there at least once

Just love this place!! Lived near here in the 90s so it brought back super Memories! Staff were so helpful!

I work here & i use to enjoying coming to work. I am still the best customer service for the customers. But the way i was treated last year by Selfridges. The way my Christian faith was insulted. Things will never be the same again

Amazing history and a fascinating store to walk through. You can spend hours here and still find something new.
The staff were all extremely friendly and helpful, Jack from Information in particular. Very knowledgeable about not just the store currently but the history as well.
Fantastic experience!

No need to comment on this place.... It's one of the great London shopping establishments!

Nice department store, has a variety of things and deserves a visit.

Yes they have the luxury goods. But what was surprising was the electronics section. Lots of items i've never even seen before. Helpful and knowledgeable staff too!

It's like a carnival. Too crowded and constant spraying of perfumes with limited air vents. Staffs can't figure customers with needs.

Amazing place
And the staff are lovely

Rapid service, excellent customer service in ysl, tom Ford, Ralph lauren, departments. Fantastic place to shop

Visited over the Christmas period and it was a Spectacular Wonderland. Prices varied from quite reasonable to ridiculously expensive, so they cater for everyone!

Place is decent with a lot of different sections to explore but seriously the ignorance of the customers here... expect to be bumped into by everyone, who are so obnoxious. I actually hate this store because of this, seriously everyone think their so entitled its unreal. Customer service is okay but you dont experience true personalities.. just bland people who think their on the same level as the rich shoppers. I disagree with the way this place runs.... you can look the part but true customer service is a flop. Stop hiring good looking people and get some true sales talent people in. You actually see the sales people weigh you up for wealth to see if it's worth their time of day. Politely go f*** yourselves you stuck up muppets.

Some amazing shops all under one roof. The service here is exceptional! A great destination to do some Christmas shopping.

Great place for top name fashions nice atmosphere bought a watch ..

My favourite shop in london when it comes to getting the latest designer clothes perfect customer service and atmosphere throughout the shop.

My son asked for a sample to try tje aftershave and was spoke to like a piece of dirt on his shoe

I love this store, but especially where is the technology outlet, i just love it spend my time in there

Visited Selfridges a couple of days before Christmas and it was manic. Lots of people buzzing around which made it feel more like a market than a luxe department store. That having said braving the crowds on a holiday would be worth it for the love of fashion. After the holidays we immediately went back to Selfridges for the post christmas/ boxing day hustle and it was pretty awesome. Scored a lot of great designer deals at affordable prices.

This review is only for the HEADPHONE DEPARTMENT.

Selfridges is an amazing store, but not all departments are equal. What a discovery the headphone department was when somebody suggested that I try it out, as I was looking for a pair of open-backed headphones.

This is certainly the best headphone shop that I have ever seen in my life. They have items ranging in quality and price all the way from the over-rated Beats By Dr. Dre, which I "affectionately" refer to as ***ts By Dr Dreadful, to audiophile headphones costing thousands of pounds.

The staff are very good too, although varying in knowledge and experience. I had the good fortune of speaking to a chap who knew and understood what he was listening to, and was able to guide me towards what may be suitable for my needs.



As an amazing department within a store, this would be very hard to beat. There is one downside that prevented me from giving a 5 star rating. Around the Headphone Department, there are dislpays by companies like Bang And Olufsen and others who like to show off their loudspeakers and other Audio Visual equipment, and end up creating an environment in which it is almost impossible to audition a pair of headphones due to the external noise. SELFRIDGES, you need a quieter listening zone for your headphones. How can you expect people to part with hundreds or sometimes thousands of pounds on headphones without being able to audition them in a noise pollution free environment?

To all audio lovers out there, do make an effort to see this huge, well stocked department. There will be something for everyone there. It would be interesting to know if there is a wider range of headphones on display anywhere else in London.

The photo is not from Selfridges, but just an old pair of my own headphones, just to st the scene for the department that I am reviewing.

Shame the Selfridge's windows are not the great Christmas ones of old

Great shoes and up to date runway trends. All major brands are represented here, and it's a wonderful all in one place to shop. I like the food dept too. Lots of things to look at from all over Europe.

Bad points ~ can be crowded, and fellow shoppers on a rush will push and squeeze (not great for young kids) .
~ a rather incomptent tax refund dept (make sure you know the paperwork you need).

I love this place. You can get lost for hours. The new accessories dept is clean and beautiful and you'll find all your favourite designer brands.
The staff are normally very friendly. There are lots of restaurants in the store but they do get very busy and a wait is the norm.

I wanted assistance from one of the sales people who was very rude. Ruined my experience.

One of the best stores in the world and the biggest store in the world for shoes. Expensive, prestigious collections of world's exclusive brands.

I love Selfridges! It s so fancy and employees are very helpful.

In the food hall where they serve expensive meals, I found hair in some Lebanese jewelled rice!!!

Big department stores in the heart of London, has a huge variety of brand names, from smaller ones to famous brands (which I cannot afford because very very expensive), but you can always find something here that you enjoy!

Also go down to the bottom floor and get some treats! They have drinks, tons of chocolate and so forth. The Godiva Chocolate Strawberries were delicious!

What a wonderful place to spend a few hours in. Big wide aisles and a great atmosphere. Prices are not over the top either.

I can't afford anything, lol, but I love this place. Just beware of the obnoxious tourists, they're everywhere.

Lovely place, very professional and great customer service

I like shopping her...the down side was that I saw a manager grabbing and squeezing in a full hand of bread that was exposed for customers to taste and afterward she went inside a staff room while eating the bread from same hand...I founded very insensitive and unprofessional behaviour...I didn't want to taste that bread anymore....

Full of lovely things. Little bar near the handbag section was a great find. Had a.lovely chat with the barman about wine and whiskey. Michelle in Bobby Brown gave me fab make-over. Excellent way to spend an afternoon.

Amazing Christmas displays, with a live DJ and lots of glitter balls! Highly recommended for a Xmas trip!