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N
3 years ago

I started looking for a new management company and...

I started looking for a new management company and was shocked to see all the stars for SDL. I know these are phony reviews. I was with this company for 1 miserable year. There prices are too high, they refuse to hold the security deposit because they want the owner to get sued if there is a dispute over the deposit, they gouge their clients on repair costs and they have all sorts of fees that other companies don't have. I thought the customer service was terrible. When I left, I got to meet the tenant and the tenant also complained about the company. I am currently searching for a new management company and this time I will be much more careful about who I choose.

A
3 years ago

This company appears to be a scam. They ask for mo...

This company appears to be a scam. They ask for money to reserve a house you would like to rent but will not provide any documents or contracts. They the house magically gets rented and your reserve money disappears. Avoid at all cost

O
3 years ago

Our experience with SDL was REALLY good and this r...

Our experience with SDL was REALLY good and this review spans TWO years of service! Since the beginning the had a business-like approach to the whole process that I loved straight and to the point and without fluff. We rented a property that they managed and the entire process was super smooth, quick, and professional. The owner of the property gave us our second year contract without raising the cost for which we are EXTREMELY GRATEFUL: something rare to come by these days! Dave was super nice and helped us a lot towards the end of our lease and we are also grateful for that! When I understand each property and lease is different, I completely recommend SDL if you are looking for a reliable, serious, and generous company to deal with in the Temecula and Murrieta area. Thanks!

B
3 years ago

I own 3 properties in Temecula but am absentee sin...

I own 3 properties in Temecula but am absentee since I live so far away. I have trusted SDL with all aspects of my properties for a while now. They advertise, screen prospective tenants and keep units occupied, handle repairs and maintenance, and provide me with detailed accounting reports. Their staff is always available when needed and very courteous too. My experience with everything there has been excellent.

D
3 years ago

I have worked with this company on both a professi...

I have worked with this company on both a professional and personal level and I would hands down recommend them to anyone. They are professional, courteous and very responsive at getting their tenants taken care of. Dawn was my go to girl and now that she is gone Nicolle has done an amazing job at taking over and can help assist you with anything you need. So if you're looking for a property management to work with as a landlord, tenant or even contractor this is the company to go to!!!

i
3 years ago

Their application process is so easy. This is the ...

Their application process is so easy. This is the first time I've rented where I didn't feel like the company was looking down on me because I'm just renting. I love that their staff is so friendly too!

T
3 years ago

SDL Real Estate and Property Management is a great...

SDL Real Estate and Property Management is a great company, I was with them for 2 1/2 years before I was able to purchase my own home. When I was looking for a place to rent, I went to a number of properties and none of them looked as good as the ones under SDL. They made sure that their properties were up-to-date, clean and ready for move in where the incoming tenant didn't have to do a thing except move in. If there was ever an issue, all I did was put in a maintenance request and I was typically called that day or the next day and it was fixed (I only had a few items the entire time I was there). The people there were great, the house I rented was wonderful, I enjoyed my time there and was very grateful to have done it through SDL Real Estate & Property Management Company. I would highly recommend them to anyone.

L
3 years ago

SDL has a great follow through with me as a longti...

SDL has a great follow through with me as a longtime client. They have not let me or my properly down over the course f the 4 and a half years they have even working for me. Thank you for all that you do, it does not go unappreciated.

J
3 years ago

After reading some reviews I was a bit hesitant. W...

After reading some reviews I was a bit hesitant. We loved the home and neighborhood that they had to offer. SDL was very responsive and the owner of the home was very attentive when we have needs. I would recommend SDL to anyone looking to rent. Staff was great and we rented for 3.5 years. Thanks for a great experience.

D
3 years ago

Customer for Life!

Customer for Life!
We have a good experience and services all the time that we need any services. Very happy with customer service and they are friendly all the time!

K
3 years ago

Just want to say thank you for everything you have...

Just want to say thank you for everything you have doe so far. SDL Real Estate has really come through for me this year and I hope you realize how special you are. You make a difference in my life.

R
3 years ago

I have been working with SDL for over 10 years. As...

I have been working with SDL for over 10 years. As an absentee property owner, SDL provides great service to my properties. I am very impressed in SDL providing details of every property on monthly reports.

J
4 years ago

SDL Real Estate and Property Management has been g...

SDL Real Estate and Property Management has been great. Very easy leasing processes and a very helpful group of people. I had to break my lease and the transition has been very easy. Once I moved out the property they listed it right away and it was rented within 3 weeks. I definitely recommend SDL Real Estate!

J
4 years ago

Great Management Company. I worked with SDL for a ...

Great Management Company. I worked with SDL for a long time and they helped me turn my rental property around. It sat vacant for months under my former management company, and they managed to rent it out during the first week under them. I should have made the switch sooner. As an out of town owner - their hands on day to day attention was greatly appreciated. They were honest and hard working.

D
4 years ago

This agency should NOT be managing anything. From ...

This agency should NOT be managing anything. From the minute we left our property in the hands of these people, it has been nothing but a hassle. They cost us money, time, and LOTS of stress. I fired them today, and it is the best I have felt since I dropped off my keys at their office 5 months ago.

a
4 years ago

The absolute best property management company I ha...

The absolute best property management company I have dealt with. I have travelled the country for over 25 years on active duty and have rented from several companies, SDL is by far the most professional. I will definitely rent from SDL again in the future and will refer friends and relatives that may move in the area to the company.

J
4 years ago

I rented from SDL for 8 years. In all those years ...

I rented from SDL for 8 years. In all those years all concerns where taken care of. I always felt that not only where things managed well but were done in a timely manner. Danny and his team were always kind and professional. They made my renting experience a great one. I highly recommend their services.

R
4 years ago

We have been using SDL's services for over 6 years...

We have been using SDL's services for over 6 years to manage our property in Murrieta. They are always quick to respond to our renter's problems which puts my mind at ease. It has always been a pleasure working with the people at SDL Real Estate & Property Management.

J
4 years ago

This company has continued to provide excellent se...

This company has continued to provide excellent services to my property as I am constantly moved state to state due to my job. In addition to the market and other businesses they are at a great value and easily affordable. The staff is quick with responses to any messages that are left and everyone is very knowledgeable and experienced in their trade.

R
4 years ago

As an absentee owner of 3 investment properties in...

As an absentee owner of 3 investment properties in Temecula, I entrust SDL Property Management with all aspects of my properties. They advertise, fill vacancies, screen tenants, handle repairs and maintenance, and provide detailed accounting. The staff at SDL is always available and courteous. I have had a great experience with everyone; especially JR. SDL has earned my trust. They do what they say and say what they do. The last thing I want to do is worry about my properties and tenants, with SDL, I don t.

J
4 years ago

We were tenants for over a year and SDL was very r...

We were tenants for over a year and SDL was very responsive to the few problems we had with the property. They refunded out entire deposit after we moved out. I did thoroughly clean the home before leaving as this is part of the initial agreement in the lease. Overall we had a very positive experience with SDL.

K
4 years ago

My daughter did all of the contacting and communic...

My daughter did all of the contacting and communicating here for us. Of all the people we had to deal with regarding finding a house for rent SDL was the best.Your integrity showed through, your honest and follow through for us was great and very appreciated. We saw the house online, sent our application and you responded and looked out for our best interest even though you had other applicants. You saw our need and you met it, for that we thank you!

F
4 years ago

The new property that we came to own through some ...

The new property that we came to own through some unfortunate family circumstances was out of our are and taking care of it was unrealistic for us. We chose this property manager after some research in the area. They seemed to be the most capable. They have done a great job and we are very satisfied with how they are taking care of the home.

C
4 years ago

I wish I could buy another house to go through the...

I wish I could buy another house to go through the process with SDL Real Estate again. It was such a pleasure working with them, and they really got excited with me as the purchase was confirmed. Will recommend to all my family and friends.