SCL CARGO INTERNACIONAL Reviews

Very bureaucratic, long line to dispatch suitcases, long line for immigration control, long line to scan suitcases, come in time or you will lose the plane just like me

The wifi signal offered by the airport is appalling. Not only does he ask to register to connect, but then the navigation is super slow. As measured by Speedtest, it did not reach 1 Mb down.

Probably the worst airport I have been to. Horrible Wi-Fi, not enough charging stations, no one speaks English and there is no smoking area past customs.

It's an airport ... There's not much more to say. Fairly tidy, totally clean

Super good reception
Expedited at all times

The very large and modern airport, the problem was the day I arrived and changed currency, I was paid at the #AFEX exchange house, with 25,000 in fake bills, be very careful with that issue

Good progress of the works and finally we will have an airport accordingly. I loved the whole new area.

Santiago de Chile is a mandatory trip for those who live in the neighboring countries of South America. Beautiful city, that remembers with strong features its Hispanic origins.

In migration it takes almost 2 hours, being a foreigner, they have very little staff for this task. They must clearly improve human resources management.

Connection required over half an hour walking. Worst of all, there's no drinking fountain anywhere

The flight arrives at 9 and the suitcases for the tape at 10. no staff. People do not help

They never answer the phone, of the three numbers they have online. I left a bag on the check line and called immediately but they NEVER answered. Terrible sign as a service

Appalling!!!!!! Worst attention !!!
I just attended Mrs. Carla Gonzales and I must say that she is the least professional person that I have attended. Extremely rude and rude.
If they have a customer service cafeteria, they should worry about hiring more educated and friendly people. This lady attends with face of sack and treats lousy to the clients. In addition, the line is skipped, giving priority to "frequent" clients, which also considered very inappropriate.
There was another gentleman who was like a reponedor who was also very rude.
I went for a coffee and for the simple fact of changing my order, I was treated

Really the worst place in the airport.

The works are more advanced, for longer waiting times I recommend the Maiten parking lot

Better than the dealership that used to run the airport, but it is still difficult and expensive to get to it without a car.

Waiting places and expansions in general have been very successful.

Lack of places to sit and air conditioning in winter does not help much.
But the wi-fi makes it a lot easier.

Terrible airport, there are more advertising screens than screens with information about the flights. Otherwise the flight screens are so small that there are crowds to try to see.

Very complete, although it is always very crowded, the attention is super fast.

The expansion of the airport continues to be built, so it remains difficult to locate.
It causes a great jam at the exit of the express parking, which should try to solve as soon as possible, considering how expensive it is.
I hope that all these inconveniences become benefits and comfort for users.

I have not been there since 2001.i remembered it s was nice and clean airport.

There are daily departures for domestic and international routes, it is clean and tidy, among other things .... Is the expansion of the airport ....

CAUTION!!! Full of scammers, when I arrived I was attacked by clandestine drivers who pretend to be official drivers with fake badges, after denying the service the element starts cursing and shouting, you and your family are held hostage by this gang. No policeman appeared.

Great airport, excellent connectivity to get to the city with public transport.
Bathrooms in boarding area much newer and more careful than in other sectors.
Mineral water 600 ml 1850 $, a sandwich in Subway between 4000 and 7000 $.
Many stores in the free shop sector.
Souvenirs are worth four times or more than in the center of the city.

Excellent airport Something cold in winter when getting on and off the airplanes through the corridors without heating. It has a patio (fair) of new food that is very good.

If it seemed like a spacious, pleasant, clean place, good attention, the bad thing is that I had to run doing paperwork because they changed my itinerary and with results that do not favor a person who already has a trip scheduled, especially that one has to do the PCR and if the itinerary is changed, how do you recover the Silver spent in the .latam exam I am not responsible

Honestly, I saw no problems, only the landing is very small, and a crowd. Get ready. It is a huge airport and is undergoing maintenance / expansion. I believe that in the future it will be a show.

I want to make a claim. Today on December 20, 2019 I had the JAT 81 flight from SCL to PNT scheduled at 14:41. We arrived at the airport at 12:45, 2h before as recommended.
When we passed the security On the screen it was announced that the flight was delayed without information from the door and it stayed that way until around 4pm there was no more information about this flight. You can check it in the attached photo that at 15:49 there was still no door information. There were also no audio announcements of the shipment.

At 17h we left the terminal and went to the jetsmart checkin balcony where they inform us that the flight departed at 15:57

There were many passengers on the same flight with the same problem as us. We had no help from anyone.

We lost a whole day of our vacation at the airport. We had to book an Other flight, we lost the money from the hotel reservation in Puerto natales.

This is as much a failure of jetsmart as it is of your airport since it did not provide a quality service to its passengers. You allow a flight to depart without door information or audio announcement. With so many passengers missing, nobody wondered what was wrong? In addition, you lack a balcony of information inside the domestic shipping terminal.

Greetings from a tourist very badly impressed by your service.

If you are from Mexico you have to pay USD23 and from Australia USD 117 on arrival and then go join the line for immigration.

Overall a fine airport. I appreciate the free Wifi. However, the customs line can be unacceptably long. Hope that your flight arrives when there aren't any other flights coming in.

Also, take the bus into town for just 1800 pesos. Ignore the overpriced cabs and share vans.

I entered the airport and they immediately guided me to the covid controls .... everything flowed smoothly and very organized .... I found that the facilities are comfortable and offer protection to prevent the spread of the virus.

A somewhat small and somewhat ugly airport but it brings me many beautiful memories and others not so much.

Bad parking lots. ... far without clear signage ... horrific ....

Today at this same airport, several passengers on Iberia flight IB6833 (Madrid-Santiago de Chile) have opened our suitcases and all our belongings have been turned over without leaving any customs paper on record and they have stolen valuables, too many security checks. passports, Covid19 to passengers, after a trip of 1:00 p.m. and it turns out that there are certain people who can access to manipulate and steal our belongings whenever and however they want.

It is very pleasant and the attentions of the service are very efficient

Very nice, many stores. The prices are not accessible (as in any airport). The air conditioning is VERY high always. It is VERY cold inside the airport, wear a coat if you are going to make a long stopover. Free WiFi, it must be renewed periodically by accessing a link.

This airport is supposed to be modern. Terminal E is a 30 minute walk. NO there is not a train which you can use. The moving walkway is intermittent HORRIBLE. The designer and the fool-fools who agreed to this design should be punished. Fly in international and you are exhausted get ready for a LING walk. The shops are almost all corner by one company Britt Shops. There is a decent variety of restaurants until you get to terminal E which is barren.

The airport is very large, clean and well organized.
Lots of Wi-Fi, lots of cell charging points, lots of eating options, clean and spacious bathrooms!
There is play area for children to play.
The only negative is going to the water, there are no drinkers at the airport, if you want to drink water, there are 2 options: 1 you buy bottled water; or 2 you drink the tap water as people here do.
Clean water from the melting of the mountain range was what I was told, but with many minerals.

I bought products at the MAC cosmetic store, the liquid eyeliner burst when I arrived at my destination, they did not want to acknowledge the purchase. Disastrous the attention of the store staff and the airport in general, bad mood and bad treatment.

Impeccable facilities, excellent signage and space distribution. From the best airports I've had the opportunity to visit

Travellers arriving to Santiago international airport - BEWARE! We arrived late about 9.30pm from Ecuador on Oct 12, 2017. Processing was slow we exited about 10.15pm. We also had to get some Chilean money for the taxi. Our driver we had ordered was not there. A well dressed Chilean man in a suit, came to ask us in English if we were ok. He was walking about with a walkie talkie, he looked and acted like he was helping tourists to transport - there is usually a person in this role in most big airports in South America. He said he would help us. He ordered a car to come on his walkie talkie. We got in and then he did too. The driver, drove at speed towards Santiago. The suited man made sexual remarks to us. They dropped us in a poorly lit area and demanded all our cash - which wasn't much(luckily). Please if you are approached by a man like this at Santiago airport - do not go with him. His English is very natural, he was sympathetic to us, being stuck there. We could've got any taxi but he insisted he would find the best transport option for us. We have travelled a lot and know the risks but this guy was not sleazy at the airport, he was the most dangerous con man, because he was so believable. It was late and we were tired. We all get tricked sometimes, these people make a career out of it. Please post if anyone has had a similar experience with a man fitting this description at this airport.

Terrible, a total disorder, half an hour to locate my door, should improve the system crap that have to locate them

All fluid at the airport, very fast both the boarding, disembarking and delivery of suitcases, to get off the plane they go out two by two rows and thus the stressed ones do not wait in the hall

Many queues for everything .... and carisimo ... many flights leave them on the track and move with buses, which delays a lot for connections with other flights or trips from the bus terminals, especially flights from Iquique to Santiago with departures from 20:00 hrs onwards.

Expensive parking, for the very complicated expansion of the entrance.

Excellent infrastructure. It is only a little out of town, but that does not detract from the experience or visit to Santiago.

It has been quick and comfortable that yes I came 3 hours before
It's better this way you do everything calm.

A total deaorden and inefficiency since they started remodeling.

Airport with a large flow of people and international flights to various destinations. Good signage, lack of maintenance and infrastructure in some sectors.

My rating is due to the automobile studs produced by rental cars, mostly with patents for private cars that park with the engine running trying to load passengers! Although there is police supervision, they go around slowing down at the access doors, which obviously makes the stop much more difficult when someone who is private is going to leave a person who only occupies a parking lot to remove their luggage, why should they take their plane now heading to work.

Music inside the terminal. Ideal that this did not have carols all the time, it is tiring and too religious.

Fast passages, airport in modernization. When it is finished it will be one of the most beautiful in the world. Check-in a little complicated with Latam.

In general, my experience for having traveled many times abroad from there, was always EXCELLENT !!! Once there were problems with the audio, which complicated things, but practically everything always works perfectly. I never suffered a plane strike, as in Argentina. The VIP lounges are very good, the fantastic free shop. Very good airport

Poor facilities, inefficient PI entry, inefficient scanning, very narrow corridors, no signage.
Duty free arrival looked like Dragon Queens party

It is not very big but it is definitely improving at the level of shops and restaurants inside the door terminals

Very good signage and the staff gives you all the necessary information to locate you inside and outside the facilities ... there is no connection to the metro. Approach buses do not work at dawn.