Sanctuary on Camelback Mountain Reviews

Great live music and service. Portions are generous and elegantly and carefully prepared

The setting right near Camelback mountain is idyllic . You feel like you're in vacation even though you're at home.
Dress too a little. You'll be in for a great date night!

This place was totally awesome. Went there for company meeting and vacation. This place is off the chain. My wife loved it!

Quiet, peaceful and luxurious. Friendly and helpful staff, amazing cuisine!

Definitely not to be missed if you stay in Scottsdale. Almost surreal atmosphere if you happen to go for a dinner or an aperitif at sunset.

Had a very nice meal at Elements. It is a great view and ambiance. Miso salmon was excellent.

Beautiful view, long hike up the hill if you don't valet park!

Gorgeous resort on the north side of Camelback Mountain

Love this place! So nice, quiet, and the views are spectacular!
We enjoy spending our anniversary here, it's the best!

One of the best resorts in the Valley. Incredible views and food, everything is top shelf

Pretty views but food was just above average but cost well above that.

What a most wonderful, enchanting, elegant, beautiful resort! They captured the essence of the desert and incorporated it. The lunch was excellent, the staff very curteous.

This place is impressive! Great service and atmosphere.

Food was average. Bar was filthy dirty and beverage selection average

Call ahead and ask if there will be a function or band in lounge and plan your dinner hours before their music starts and ruins your dinner. Fabulous view from dim lit dining room, food in lounge and dining room is delicious, the dining ambiance and menu is as good as the view. Perfect for romantic setting or casual celebrations, wait staff could use some classes. Unfortunately the little time I had in the pool area was ruined by people on their cell phones, there is a sign posted and no enforcement! Its so hot in Scottsdale we had to swim and hike early in the morning so we could not return to the pool. Our room was very nice. Room service doesnt knock, toiletries were not restocked everyday even so; the room was worth every penny. Valet driver told us the upper parking lot was only for valet parking, we couldn't use it because we needed the keys to our vehicle, he made us park in a lot far away, what an inconvenience, then we found out it was NOT true. How can you trust a valet after that? Some salon services can be had for 70 percent off thru groupon, what does that say for salon, overpriced and slow? Public restroom were littered and attendant didn't speak any english. Garbage was hauled thru the lobby and dining area during dinner. Dining room waiter was loud, obnoxious and had not memorized menu. The room, pool, food, tennis court (to hot out now), hiking trails, gym, showers, spa, salon, cleanliness all 5 star. It was the unenforced inconsistency of service I was disappointed in. I think they should hire 5 star caliber employees if they want five stars and pay them accordingly. I would stay there again if all there reviews improve. I like the quiet serenity of sanctuary and it was beyond horrible the night of our anniversary in the dining room. That DJ in the lounge blasting house music so loud my water rippled was completely uncalled for. No one at the resort stepped up to tell him he had to turn it down or even shut the door. Where was management? They were having a wild bartending contest in the lounge and it seemed like they had all their coworkers from town there cheering them on. Surely they can find a better way to bring money in during the slow season. It was anything but sanctuary and ruined our late romantic anniversary dinner. So we finished quickly and celebrated in our lovely room. I hope this reaches the right people who own and run the resort, it's a diamond in the mountain and I would like to return. It's a shame these small things happened but the music was unforgivable.

Very nice resort. Amazing setting. Helpful, friendly staff. Tommy at the bar is great.

Ken at The Jade bar was great! Ice cold beer and the best quesadilla this side of the border! Yum!

Elements is our favorite place to have a nice dinner date. Wonderful sunset views, world class service, and some of the best food I've ever experienced.

We were a little leary about the tortilla soup, but it was amazing. Think of a not too creamy lobster bisque but slightly spicy Mexican. The plank steak was perfectly prepared and the sweet potato ravioli with shrimp we're wonderful. My coconut brulee was superb and the other dessert was even better, wish I remembered what it was called. Great view, good service, but the food dominated.

It was, overall, a wonderful experience. The facility was clean and inviting. The ambience was serene and relaxing. The staff was cordial, helpful and professional. The masseuse had excellent hands with just the right amount of pressure. I'm looking forward to my next visit and plan to take a sister/friend to enjoy the same.

The service was a mazing and worth every penny .I have never felt so relaxed . This is my new go to spot OMG!!!!!

Arguably the most beautiful resort and views in Arizona.

The food at Element is the best I ve ever had...cannot recommend enough. From one foodie to another.

Every single person was top notch with their customer service. Pulling up and having Andy greet us, to checking in, spa services were amazing, breakfast with Derek was over the top. We went for a staycation and it was everything we hoped for. We will definitely be returning.

Nice hotel in good location, beautiful when the desert is blooming. Nice rooms, well kept. Nice pool area. Good restaurant. Service was top notch.

Wow!!! Just Wow!!! Gorgeous place with incredible scenic views!!

I took my mother here for the Mother's Day brunch at the buffet, and honestly I have not had better food at a similar type of buffet style restaurant anywhere else. The service was phenomenal as well, the waitress would come at just the right time and the manager even came by a couple times. It was great, second year in a row we've been here for Mother's Day (it's my mom's favorite resort in the valley) and most likely will be back next year!

A beautiful venue in a scenic spot, with excellent valet service.

Staff was extraordinary and very friendly. We stayed in the Spa Suite and it was beautiful.

Went to casa 9 where there is a guest room. The swimming pool is good and the kitchen is good. But the refrigerator is small. Room service is ok for breakfast. Good view.

The sun setting as the couple took their first dance, so enchanting. My friend waited a good long while before getting married and this was just a beautiful venue, absolutely beautiful. They could've had it in Manhattan where she works but they had it HERE!

Gorgeous scene amongst the Mountains of Scottsdale. Fun cocktails!

Amazing! Karina was my masseuse and she was so relaxing. The infinity pool is nice and the fitness center has everything you need for your workout.

One of the top 10 resorts in Arizona and a personal favorite. A swank little joint where Frank and Dino are alive and well. This place has everything, except stress. Cool your jets Daddy-o this is Sanctuary.

We went to the restaurant and LOVED it!! Service was amazing, food was delicious and the views are breathtaking!!

Great views. Modern atmosphere. A few pretentious and dismissive staff and management at the bar.

Attended a wedding here, amazing food, beautiful property and nice mountain views. I may have to consider this place for a staycation.

Nothing short of amazing from the service to the food

Stunning place. Would have given 5 starts but everytime I go to the spa the steam room isn't working

Had a lovely Thanksgiving dinner there. The buffet was exceptional.

Incredible staff and impecibale service highly recommend!!

Great time at the resort. The spa suites were all booked, so we ended up with a mountain view room. It was a nice room. The best part was when I ordered breakfast, I wanted eggs benedict, but they only have the Sunday brunch menu on Sundays. Even though they don't normally do eggs benedict on Sundays, the room service manager, Esmerelda, asked the chef and they were able to accommodate my request. Excellent experience as always.

Super cool place with a great view. We went on a Friday night and there was live music. Great place for a date

Beautiful hotel, impeccable service and all staff made our group feel incredibly well taken care of. Oh and the landscape/views are to die for

Always a fabulous place for food or cocktails. Located in a neighborhood on the banks of Camelback Mountain, this secluded location is great. Drive slow in Paradise Valley, speed cameras everywhere.

Amazing customer service, we thoroughly enjoyed the pool and spa services. Will definitely be back.

Absolutely breathtaking! Each small home is designed so beautifully, is private but has large windows looking out over the mountains.

Honestly - the spa is gorgeous. The masuses and estheticians are very attentive. Definitely recommend going early to your appointment. Sorry - definitely recommend booking an appointment first (duh) then going early to your appointment to take advantage of the amenities.

The Elements Restaurant for breakfast/bruch is delicious/flavorful/delightful! They will personalize the dishes however you want - bless their hearts.

Its so close to Camelback Mountain - take advantage and go for a hike. If you re going visiting during the summe months - don t play yourself and make sure you re at the mountain entrance by 6 am at the latest. It will be HOT and you will be glad you went earlier.

If you stay at the Sanctuary - they have a great shuttle service that will drive you around within 5 miles of the hotel - complimentary. Take advantage. There are also golfcarts that can pick you up from your room and transport you around the property. This is especially nice when its 108 degrees.

Excellent food dined at the Elements limited selections duck was well prepared

Great views and facility itself is aesthetically pleasing but I found the food to be pricey and overwhelmingly rich but all in all its a 4 and 1/2 stars

Was in spa room with friend. Great views, cheese, rooms, staff, cheese, pools, and did I say cheese?

It's an incredible place. The restaurant is gourmet, but its portions are large. The food deli, if you want to go, you have to make a reservation.