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Customer services is a high value for Rubber Monke...

Customer services is a high value for Rubber Monkey, although some orders have taken longer than expected sales staff have gone out of their way to keep me informed. You are always left with a sweet taste in your mouth when you order from Rubber Monkey, even the smallest of orders is sent with a couple of lollies.

Awesome place to deal with. Never heard of them be...

Awesome place to deal with. Never heard of them before so I phoned them, got friendly service from a real person.
Bought a product online and had it in my house 4 days later - from New Zealand to Australia - Cheap shipping too!
Highly recommended!

Easy to navigate website, quick service and despat...

Easy to navigate website, quick service and despatch, but more importantly, much easier and as cheap as 'a well known Asian web portal' that rhymes with Sally's Impressed... Recommended and will trade again,

The part came, but I did not expect it to be so sh...

The part came, but I did not expect it to be so short, it is not long enough to let my phone sit in the remote holder and now has to rest on top of my wrists. I didn't realize I should have checked the dimensions, and just assumed it was a standard part i was reordering like what came originally.

These guys saved my bacon. My dad's cam was withou...

These guys saved my bacon. My dad's cam was without a battery and I was leaving the next day. Shipped it from Wellington and was in my place the next day in time to make it to my suitcase in time. 100% recommended! Efficient, friendly and knowledgeable.

Sharp price, goods in stock in NZ, speedy shipping...

Sharp price, goods in stock in NZ, speedy shipping. Free lollies! That was a very good online purchase experience. Doesn't hurt that they have what feels like a curated stock. Seems they chose to stock only good stuff rather than just heaps of stuff like other places. Would definitely recommend. Thanks guys.

First of all RubberMonkey has great prices, they w...

First of all RubberMonkey has great prices, they were selling a bunch of good quality cables and microphones a lot cheaper than any other retailer. The shipping was so fast, even though I paid via bank transfer it took 2 days to arrive. Then when I realised one of the cables I had ordered was too short, their support team (thanks Sonja) helped to get the replacement shipped to Auckland so I can easily swap it. Awesome service, keep it up guys!!

Great range of products at very good prices (espec...

Great range of products at very good prices (especially during sales!), and "next day delivery" that really works, even in the middle of the holiday season!
Now I'm happy rocking out with two great Pocket Operators, thanks Rubber Monkey!

I found the staff very supportive and willing to h...

I found the staff very supportive and willing to help with a MIOPS product I purchased. While the problem remains unresolved I don t think it would be from lack of trying. The problem I feel lies in the ambiguous website information provided. It seems My expectations of the product exceeded its capabilities. I have no intentions of purchasing additional gear to rectify the existing issues.

My first time using Rubber Monkey, and it was a ve...

My first time using Rubber Monkey, and it was a very smooth, easy transaction.

There was slight cause for concern when I was supposed to tell them the amount charged to my credit card before shipping, and I had used an Australian card, so the figures would not have matched. But a screenshot of the transaction emailed to them was sufficient proof, and my item was still able to be shipped the same day.

Special thanks Laura in Sales for your swift and friendly emails re the verification issue. Five stars Rubber Monkey - I'll be back!

Always have great equipment for a great price. Alw...

Always have great equipment for a great price. Always excited when a package arrives. Called up after ordering the wrong part and they were happy to help me get it back to them. Great stuff Rubber Monkey

Awesome a great experience with Rubber Monkey. The...

Awesome a great experience with Rubber Monkey. They always deliver overnight courier. Which is great for if you have a last minute purchase before a project. They make sure the gear they sell is also of quality. Never had to have anything returned as a result. Recommended.

My experience with Rubber Monkey to get some music...

My experience with Rubber Monkey to get some music gear was very pleasant. Easy purchase & prompt and safe delivery. Would recommend to anyone who is looking for reliable online stores. Thanks team

Great Company to deal with . Friendly , profession...

Great Company to deal with . Friendly , professional and prompt service. Sure I'll be dealing with this company again. Highly recommend. Thanks for the great deal I got on my product, and for the friendly service.

Prompt service which impressed me, correct goods s...

Prompt service which impressed me, correct goods sent. Only disappointment was when I rang before ordering the guy who answered phone told me he new nothing about the item I was inquiring about and never offered to pass me onto someone else who could help. Fortunately details of said item on website were in align with the product just would have liked confirmation before placing order.

Sometimes things don't always go as planned but th...

Sometimes things don't always go as planned but they were fully supportive and keen to ensure that everything was rectified, including return of incorrect item at their cost , definitely A+

It was great to deal with a business I knew I coul...

It was great to deal with a business I knew I could trust when I realised that I was going to have to make the switch to digital piano teaching for a while. The Manfrotto tripod and the iKlip tablet mount have enabled me to make this switch seamlessly.