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Purchasing process via online was seamless. Commun...

Purchasing process via online was seamless. Communication was second to none and even had a phone call to confirm my order. Goods were well packaged and recieved in a timely manner. Thanks Rubber Monkey great job!

Ordered a microphone on the 27th of March (due to ...

Ordered a microphone on the 27th of March (due to be shipped on the 29th) - I did not receive a microphone until the 27th of September and only because I settled for another product after waiting for 5 months. The shipping date was pushed back without notification, my attempts to get a refund were met with diversions and in the end I was so sick of the running around I just took the replacement. Will definitely not be using this company as a supplier and would not recommend anyone else to do the same.

Excellent customer service, very professional yet ...

Excellent customer service, very professional yet casual (which make you feel comfortable to communicate with). SUPER fast shipping and always seek for customer's need (price match, competition etc).
My last order was an SD card, it comes with 2 loli which was odd but I wont complaint hahahaha. I like how they provide something I need which other stores dont offer in nz too!

I have relied on this store since 2013, I have bou...

I have relied on this store since 2013, I have bought Gopro/Action Camera mounts in perfect condition. Moving more into photography, I have ordered many photography products that are up to my standards. Most shipments can come within 2 working days, keep in mind some products on their website may have longer shipments as they do order products from other countries. On the plus side, every package comes with 2 sweets as well as your order.

Will highly recommend this place. Had a wonderful ...

Will highly recommend this place. Had a wonderful experience making my first ever purchase from them. Was a bit nervous at first hoping things would go accordingly, but they kept in constant contact with me, kept me updated and received instantaneous response for all my queries thereafter.

Keep up the great job!
Will surely come back to you for future purchases.

Thank you!

My first time using Rubber Monkey, and it was a ve...

My first time using Rubber Monkey, and it was a very smooth, easy transaction.

There was slight cause for concern when I was supposed to tell them the amount charged to my credit card before shipping, and I had used an Australian card, so the figures would not have matched. But a screenshot of the transaction emailed to them was sufficient proof, and my item was still able to be shipped the same day.

Special thanks Laura in Sales for your swift and friendly emails re the verification issue. Five stars Rubber Monkey - I'll be back!

We needed to purchase a chromebook for online lear...

We needed to purchase a chromebook for online learning during the lockdown. Looked at the usual suspects when Rubber Monkey appeared on the page. The price was close to $50 cheaper than the next cheapest.
Rang them up - service was terrific. The device arrived the next day. Outstanding!!!

It has been a difficult time for many businesses, ...

It has been a difficult time for many businesses, getting up and running after the COVID 19 lockdown. I've had some not-so-good experiences with unavailability of stock and delays in online order deliveries. These are understandable, but I have also experienced impatience and some rudeness from staff. So it was an absolute pleasure dealing with Rubber Monkey. The service was very efficient and, in spite of warnings about possible delays, delivery of my order was prompt. I will certainly use their services again.

Highly recommend Rubber Monkey, the torch I ordere...

Highly recommend Rubber Monkey, the torch I ordered was an excellent price (on sale) compared to other retailers and combined with a super fast delivery to a rural North Island location. I will shop here again and recommend this company to my friends and family.

Hi there Rubber Monkey Team,

Hi there Rubber Monkey Team,
Thanks so much for the lightning delivery of the XLR cable I mean I ordered it late one afternoon and it arrived the next day.
You people have some great products coupled with a superb service.
Thanks Again,
Trevor Akoorie.

Generally have what I want at a competitive price ...

Generally have what I want at a competitive price and are good to deal with. I needed some audio monitors recently so compared the two options I was choosing between in their studio. I was impressed when the knowledgable staff member recommended the cheaper option as being better - which I went with and am enjoying the results. I'd rung up earlier and a different staff member had told me to book in a time to go in so they could setup the monitors before hand. I did book a time, but then they waited until I got there to set them up - so that was a little pointless, but I'm not worried. I'm happy with the monitors and the advice :)

Fantastic Service, Fantastic Prices and outstandin...

Fantastic Service, Fantastic Prices and outstanding shipping !!!
I have always been impressed by the Team at Rubber Monkey.
Ordered Loupedeck CT on Friday from Wollongong NSW received it on Tuesday.

Awesome service, I received my package quickly. I ...

Awesome service, I received my package quickly. I haven't had any problems with anything, normally I would be already complaining about something missing or broken etc so, that's great ... Thanks :)

Although the items I ordered were no longer avalia...

Although the items I ordered were no longer avaliable despite still being shown as such on the website - Rubber Monkey were more than helpfull with coming up with alternatives. Real customer service goes a long way

Bought a Joby GripTight One tripod. Super quick de...

Bought a Joby GripTight One tripod. Super quick delivery which was reasonably priced, product was also from what I could find in New Zealand. They put a couple of lollies in with it, was a nice touch ; )

Great service from RM

Great service from RM
Always efficient delivery with prompt communications.
Have purchased several items from them , and will continue to do so.

Rubber Monkey Wellington branch looks after me jus...

Rubber Monkey Wellington branch looks after me just about every time...I rang the store to check that an item was in stock and spoke with a very polite young gent who took care of the order and confirmed local availability of the item. It was late on a Friday and the team went the extra mile to ensure the item was in stock and the sale proceeded as expediently as possible! A pleasure every time to deal with and the item was on sale too which really does help the 'little guys' in the industry.

Omg best place to order products from. Not only do...

Omg best place to order products from. Not only do they include a direct and fast shipping method they also include fruitbursts in every package your order!!!! Rubber Monkey your getting 5 stars from me!!