Ritz Carlton Dallas

Ritz Carlton Dallas Review

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4.7
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D
3 years ago

One of the best Ritz Carlton s in the nation. Frie...

One of the best Ritz Carlton s in the nation. Friendly staff, conveniently located in the very trendy uptown neighborhood, and great vibes. The spa and gym are also amazing. And don t forget to make a reservations at Fearings downstairs!

s
3 years ago

Okay

T
3 years ago

I've been staying at the Lumen off and on for the ...

I've been staying at the Lumen off and on for the past year and a half. The staff ALWAYS goes out of their way to make me feel at home even while on the road. It has been an absolute pleasure to stay there.

F
3 years ago

I stayed here during a Dallas Starz Hockey Event a...

I stayed here during a Dallas Starz Hockey Event and loved the service along with the exceptional ornate decor! Like that is it a convenient Uber Friendly area, along with the placement of the structure of the - convenient to walk around restaurants and highly recommended!

K
3 years ago

I love the people here! The rooms, not so much. T...

I love the people here! The rooms, not so much. They just can t keep it clean. Shower tiles are often moldy. Curtains have stains and shelves are falling apart. This seems to be consistent on all the floors we ve stayed on. However, I don t know of a better hotel in Dallas other than the Mansion. I love the Ritz location, so I ll continue to visit.

N
3 years ago

The people are above and beyond pleasant. Everythi...

The people are above and beyond pleasant. Everything is meticulous. Never would have stayed here if it wasn't a part of the travel package but don't regret. It's a once in a lifetime experience probably for me and surely rememberable.

J
3 years ago

The room was spotless and well-appointed, with a l...

The room was spotless and well-appointed, with a luxurious bed and bathroom. The service was great, including turn-down service in the evening. The bar/restaurant has a nice atmosphere with decent drinks and helpful bartenders. Staying here is a pleasure.

N
3 years ago

The hotel was beautiful. All the staff was very at...

The hotel was beautiful. All the staff was very attentive and the food was good. Very comfortable beds and convenient location. Best hotel I've been to thus far. Only negative I have to say is bring your own toiletries/shower gel. The shower gels and soaps don't smell too nice. Otherwise I was blown away with my experience here. Super nice.

W
3 years ago

Simply Perfect!!

Simply Perfect!!
Club lounge is a MUST!!!!!!!!!
Robert (Concierge) is a rare gem. He took care of all our reservations.
Edgar (Valet) is a perfect gentleman.
Thomas made sure our grandson got a stuff animal .
Ritz Carlton Dallas Tx listed in our top 5!!
No need to look anywhere else, STAY HERE!!

B
3 years ago

Nice

S
3 years ago

Overall quite nice...service is superb..food is ve...

Overall quite nice...service is superb..food is very good..menu is just a tad limited and the dessert menu did not catch our eye. Not cheap by any means. Did not feel rushed at any point...busy but not too busy....drive up is a bit hectic but managed well

J
3 years ago

Fabulous! The Dallas staff were wonderful from do...

Fabulous! The Dallas staff were wonderful from door man, wait staff to bell hops. Everyone was thoughtful & helpful, especially the team for a private parties, Jeff, Lou & Deb. A weekend of precious memories.

P
3 years ago

Overall beautiful building and very clean but feel...

Overall beautiful building and very clean but feela a bit dated. The gym is very good and the outdoor pool is on the smaller side but it's a small hotel.

Amazing service from the second I pulled up my car. One of the bellhop guys walked me to the reception, gave me a bottle of water, and a big smile. Everyone at the hotel were cordial and friendly. Didn't get to try their food but they make great drinks at the bar.

The clientele is definitely on the older side so the good news is that things are fairly quiet. But the room door isn't insulated well and you can hear the chatter from the hallway which woke me up the next morning.

If I'm traveling for business I'd stay here. For personal trips I may try Zaza or the W.

M
3 years ago

Where do I even start, first off the hotel chain i...

Where do I even start, first off the hotel chain is exquisitely know for their quality of care in every regard (and their waffles and milk are amazing for room service), but the entire property is exceptional from the event spaces (which I've experienced for weddings and seminars) to the restaurant, and even better the Rattle Snake Bar.

Starting with the Valet Joe and Isaiah are spectacular, to the bartenders at the Rattlesnake bar - Brian and Jaime are my favorites and I'm drawing a blank on the sweet and wonderful bathroom attendant.

Needless to say, this is a top notch location located directly across from the breathtaking Crescent Court and blocks away from the Harwood/Victory Park/Uptown/Downtown/and has easy access to either interstate 75/35/30/ or the tollway to name a few.

Enjoy your stay, be respectful, and tip each staff member more than they deserve!!!

-JH

L
3 years ago

I stay in the Ritz when I want to treat myself. T...

I stay in the Ritz when I want to treat myself. The staff kiss you all over, the rooms are clean, beds comfortable, their club level is full of gourmet food, the fitness, pool - everything they offer is of a royal quality. I never get disappointed. Last time it was in Key West and it made my trip very special.

E
3 years ago

Super classy bar area. People watching was fantast...

Super classy bar area. People watching was fantastic, all these older gentlemen and the occasional 'lady of the evening' that they would disappear with for a short while, all to be repeated again with another older gentleman of well off means.

I
3 years ago

When we arrived, my fiance found blood on a bathro...

When we arrived, my fiance found blood on a bathrobe that she put on. Really disgusting. We made the concierge aware of this and they replaced the robe but that was it!! At a normal hotel maybe that's fine, but this is the Ritz! Was really expecting a lot more in terms of service. There were also a few other problems like broken drier and weird stuff with the keys where there's different keys for different parts of the building. Highlights were really great pool and gym area and food, cool decor in the ballrooms where we were for a wedding, but other than that it's pretty unimpressive. Concierge gave us a super bad food recommendation for nearby Mexican. It seems to be failing a bit on the most important aspect, service, and really is not anywhere close to worth the price. You can essentially get this level of luxury and service at many many other hotels, though maybe not quite as nice of a pool.

M
3 years ago

Fantastic experience at the spa! Had a wonderful r...

Fantastic experience at the spa! Had a wonderful relaxation massage with Tori Ribas. She did a terrific job and I would highly recommend her to anyone! The spa amenities are great as well and include a steam room, sauna, and salt water jacuzzi tub. The staff was very friendly and accommodating! I will certainly be back!

Ritz Carlton Dallas

Ritz Carlton Dallas

4.7