Ritz Carlton Dallas

Ritz Carlton Dallas Review

Reviews 810
4.7
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A
3 years ago

Beautiful hotel, great service. The restaurant and...

Beautiful hotel, great service. The restaurant and 24 hour room service are top notch. The bar is generally very crowded and rowdy, but good wine/liquor selection and also good food. They have someone making fresh guacamole and margaritas in the lobby every evening.

J
3 years ago

I thought the rooms were great and the service was...

I thought the rooms were great and the service was solid. The guacamole at happy hour was some of the best I have had. The one downside was room service was very disappointing not only in the quality of the food, but the timing of how it arrived. Overall would stay again, but not order room service.

S
3 years ago

Upscale bars on both the outside patio and inside....

Upscale bars on both the outside patio and inside. Occasional live music. Usually consists of the stereotypical upper class Dallas crowd. Not really my scene but my buddy is friends with the staff here and they make good drinks. Apparently you can get your image printed on top of a drink too with their special printer.

T
3 years ago

Awesome experience! Our children got us a room for...

Awesome experience! Our children got us a room for our anniversary. It was an indulgence that we lived. The room was very extravagant. The hotel was impeccable. We had brunch at Fearings as well and it was decadent. We thoroughly enjoyed the hotel.

W
3 years ago

Love this hotel! Beautiful, well appointed rooms, ...

Love this hotel! Beautiful, well appointed rooms, great comfy beds and the BEST customer service in the business. I love staying here and always put my friends and clients up here. Great bar and restaurant as well.

B
3 years ago

The venue was decorated for a Sikh wedding and was...

The venue was decorated for a Sikh wedding and was absolutely beautiful. I had a question about the tea being served and one of the banquet attendants did not know so he went and asked then came back to find me and told me what he learned. In a room of a couple hundred people, it's easy to forget who asked the question, so that was impressive. The food was absolutely delicious and the chef was available to answer questions about each dish. The only negative would be that valet was on the pricier side at 10 dollars plus tip.

W
3 years ago

Stayed here this weekend to and SOMETHING to do af...

Stayed here this weekend to and SOMETHING to do after being cooped up. The staff here have an authentic interest In making people comfortable and happy. Food was amazing at Fearing s with no rush and wanting for not. This is a true 5star joint, Covid safe, and dog friendly. I ll be back when the time deems it necessary again. Cheers!

L
3 years ago

I travel several days a week all over the country ...

I travel several days a week all over the country and typically stay at four and five star hotels. The Dallas Ritz is probably one of my top three hotels. Rooms are large, well appointed and comfortable, fitness center is large with great equipment, food and room service top notch and the service is awesome.

C
3 years ago

It s okay, I got way over charged through my Amex ...

It s okay, I got way over charged through my Amex charge card. I thought it would really help me with the price and some perks but I basically got a charge for 2x normal price with a $100 spa Credit (I will take advantage of this). $944 charge went through on my Amex and I m pretty sure I could have booked the room through another site for under $350. Sucks but hopefully people will read this... I have a buisness and reviews really hit us where it hurts.

A
3 years ago

Went there for dinner and a drink. The food was re...

Went there for dinner and a drink. The food was really good. Huge wine selection. Of course, since it's the Ritz, it's pretty expensive. And the drink selection is good, but the mixed drinks were pretty standard. The signature drinks were not that spectacular. It's super fancy, and fun to visit. Free Valet parking.

S
3 years ago

Ok

G
3 years ago

Epic...service is epic. Food beyond epic! The club...

Epic...service is epic. Food beyond epic! The club level rooms with food and drinks are amazing. This is our go to place to do creative work! They really take care of everything. First day we had issues with noise next door they transferred us to another suite. I mean just amazing. Also location is amazing, really good in the middle of everything!

K
3 years ago

Had dinner at Fearing's. Very down to earth feel f...

Had dinner at Fearing's. Very down to earth feel from wait staff and I appreciated the chef cooking to speak to us. There were a few slight hiccups by wait staff but not enough to remove any stars. A very nice and relaxed dinner with wonderful food and a very nice/quiet atmosphere. The food was spectacular. I would definitely consider going again.

L
3 years ago

I'm visiting Dallas for a few days so I chose the ...

I'm visiting Dallas for a few days so I chose the Ritz for its ideal location and caliber. After walking into this Hotel's grand entrance, reception gave me quick Check-In. I was so tired from my flight so I was happy to discover a very crisp and nicely decorated room. Even though their Bar and Valet was really busy both were very chipper and helpful.

The best part of my stay here was their Spa which was must do after my long flight.
It was very clean and cozy. The Champagne on arrival and lockers were a plus.
Very attentive staff and good massage therapist. I had one of the best massages ever.

Overall, a very nice stay. I will definitely come again.

B
3 years ago

Fearing's is one of my favorite restaurants. The f...

Fearing's is one of my favorite restaurants. The food is always delicious and the service is top notch. Great, vibrant atmosphere as well. Perfect dinner spot for a special occasion, whether for 2 people or a large group.

d
3 years ago

Ever find yourself looking for that perfect hotel ...

Ever find yourself looking for that perfect hotel stay, well look no further - This is it! Meticulous and beautiful! From the point of entry to the arrival of your room. Art, perfect lighting and friendly atmosphere. You will not be disappointed, and as a person who stays in hotels more than at home I think I know.

T
3 years ago

Beautiful views of Metropolitan Dallas from the ro...

Beautiful views of Metropolitan Dallas from the room! Excellent service, location, food, and large health club. We stayed for a weekend and plan on returning very soon. Drinks and live entertainment on the patio were world class!

A
3 years ago

From valet to checkin to club suite to checkout, m...

From valet to checkin to club suite to checkout, my husband and I could not have asked for a better experience. We highly recommend this hotel! We have stayed at many hotels in the Dallas area, but this is our new favorite.

A
3 years ago

It has a very elegant atmosphere, but a few things...

It has a very elegant atmosphere, but a few things I found were.... Let's just say I would much rather stay at an Embassey suites or JW Marriott. I feel it's a much better value for the money spent..

C
3 years ago

This was a great experience staying at the Ritz Ca...

This was a great experience staying at the Ritz Carlton Dallas! We may never want to stay at another hotel. We stayed on the 7th floor which is club level. The food in the club was excellent along with the staff. Teresa was super nice as well as the gentleman...I think Robert. We normally eat out on vacation but kept going back to the club for food. The room was spacious and very clean. We had lunch at Fearings...was excellent!! The service from the entire hotel staff was A +++!

K
3 years ago

I am giving 5 stars for an employee at The Ritz. A...

I am giving 5 stars for an employee at The Ritz. Amy had such an amazing, caring personality. She was wonderful with my son. Thank you, Amy! Dominic loves 'Dragon' (super creative on the name, I know, haha!)

S
3 years ago

When we first arrived we were not helped or treate...

When we first arrived we were not helped or treated kindly the least but mainly because we were in sweatpants... kind of sad they judged a book by its cover when we are regulars with the other ritz. After that we have continually been treated as second class with bellhop jumping in before us having us wait for an elevator... I know it might sound picky but when spending that amount for a night you would expect some courtesy and class.... had continues problems until brought to management attention, after the front desk looked us up on LinkedIn we were treated fairly.

they have some very very skilled vallet however

C
3 years ago

the room is very nice however waiting over 4 hours...

the room is very nice however waiting over 4 hours for my room to be ready is a bit upsetting. then being ignored by one of the concierges is a bit annoying too. considering the caliber of this hotel, i was expecting better than what we received. i won't make the same mistake on staying here twice.

A
3 years ago

My husband and I came here for the 6:00 Guacamolog...

My husband and I came here for the 6:00 Guacamologist experience! We ordered a glass of wine from the bar from our server, Ryan, who was so kind and personable, and then we had the best guacamole of our lives! Tiffany, the food and beverage supervisor, was serving along with the guacomologist and they were both so kind and attentive. Will absolutely be coming back for an extended stay! Thank you Ryan and Tiffany for a fantastic first experience!

Ritz Carlton Dallas

Ritz Carlton Dallas

4.7