Richmond Powersports Reviews

They worked with me to get me in the machine I wanted, thanks Tanner

Jerrod was amazing. I will pass his info to everyone looking for a motorcycle thank you

Whole crew very knowledgeable very helpful very polite no pressure no upselling can't say enough with a good crew great selection

Don't shop here or come for repairs. Customer service is terrible. My husband brought our 4 wheeler in for repair. Estimated time to complete was originally a week. A month later the repair is almost complete. They were missing a bolt that would be in on Friday, no Monday...definitely Monday, no Tuesday by 3:00 worst case.... And yet they have not called us to tell us what is going on, called the supplier to verify shipping, or sent someone to pick up the part since they have long since blown every estimate completion date. I really struggle to understand how they are still in business.

The service was amazing I came in for a tire change for my dirt bike they said that they can get it done in 5 minutes and I didn t even have to leave the store!

Quick and very easy to deal with. Bought us a new Polaris ranger from a great salesman, jarred hall

Worked with Craig in service for my Polaris Ranger Crew and had a great experience. Everyone I met in service was friendly, knowledgeable and very service minded. Had about 4 things that needed to be done and they kept me updated and explained everything in detail. Super impressed and would not hesitate to recommend these folks if you are needing any service done.

My mom and her husband bought a used ATV about 6 months ago and traded it for a new last month. She has been pressuring me to shop for one so we could ride with them on the weekends. Today, We finally stopped by to shop around and maybe ask some questions about which vehicle would be the best fit for us- in addition to cost etc. We walked around the store for about 10-15 minutes. No one ever bothered to say hello to us or ask if we needed help. Honestly I was surprised. Associates walked by us and never spoke. We walked into Lead & Co. Again we were ignored. We ask if they had any ammo and they told Us probably not what you are looking for however never ask what we were actually looking for. Unfortunately I won t be back. I ll drive on to Lexington to shop.