Dana Jumper

Review of Richmond Powersports

Don't shop here or come for repairs. Customer serv...

Don't shop here or come for repairs. Customer service is terrible. My husband brought our 4 wheeler in for repair. Estimated time to complete was originally a week. A month later the repair is almost complete. They were missing a bolt that would be in on Friday, no Monday...definitely Monday, no Tuesday by 3:00 worst case.... And yet they have not called us to tell us what is going on, called the supplier to verify shipping, or sent someone to pick up the part since they have long since blown every estimate completion date. I really struggle to understand how they are still in business.