Renewal by Andersen of Northeast PA

Renewal by Andersen of Northeast PA Reviews

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4.7
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We give the entire experience of our new windows i...

We give the entire experience of our new windows installation by Renewal by Andersen of Northeast PA a five star rating. From our Salesman Sal, to the installers, Matt and Kyler, to all of the customer service people who contacted us and met with us through the whole process -right through to the rep who explained our warranty, we would have to agree the service was exemplary. From the installation of the windows leaving no mess or dirt whatsoever to the friendliness of all the people involved, we were very satisfied that we chose to make our purchase with Renewal by Andersen of NEPA.

Arlene Sachleben

I ended up on the calling list for this company ab...

I ended up on the calling list for this company about a year and a half ago, and since then have received calls multiple times a month, despite explicitly asking to be removed from their calling list every single time they call.

Leaving this review so that others don't make the mistake. Don't leave your information with them, don't give them your phone number, don't give them your email. They won't stop calling.

The Windows are well constructed, and professional...

The Windows are well constructed, and professionaly installed, the followup customer service is impectable, their main concern is that their customers are completely satisfied. I can and will continue to recommend them to everyone.

for the last several years our windows And patio d...

for the last several years our windows And patio door have had brown seals, air leaking through and condensation build up. the house could never hold the temp, would be sweltering in the summer and cold in the winter. since the products were installed it has made a world of difference! the installers were wonderful and professional, they took such pride in having the job done right! the company answered all of our questions and left us with no doubt that we made the right decision to upgrade our windows to Andersens. thank you!!

Renewal by Andersen of Northeast PA replaced a nea...

Renewal by Andersen of Northeast PA replaced a nearly 50 year old glass sliding door in our summer home in the Poconos this past fall. The entire process was painless, very enjoyable and satisfying. I was going to attempt the replacement by myself with the help of my brother. But after months of research and inquiries about product availability at the big box stores and local glass stores, it became clear the way to go was to use Renewal by Andersen. The process was painless and satisfying and having years of experience with building and remodeling, as my father was a building contractor his whole life and Andersen was his preferred choice of windows and doors, choosing Andersen was a no brainer. Absolutely everyone we encountered along the way from salesman, install crew, follow-up adjustment, to warranty presentation, were knowledgeable, of the highest character, considerate and down right nice people. Not to mention the 12 foot, dual center opening panels, sliding glass door looks totally awesome and fits the style of our summer home perfectly. The multiple warranties from glass, gas, workmanship and installation have given me peace of mind that we made the right decision.
Thank you Renewal by Andersen of Northeast PA, my father would be proud of our purchase.
Randy Mertz

Everything went as promised which is unusual. Ever...

Everything went as promised which is unusual. Everyone was very professional and courteous. The company went out of its way to satisfy us. The windows were installed before winter and the door looks fantastic. The installers were very precise and professional. I would never hesitate to use them. Like they say you get what you pay for.

We have now used this company to replace all of ou...

We have now used this company to replace all of our kitchen, great room, and sun room windows. We have found the employees to be efficient, friendly, and well informed on their project. Would highly recommend them if you want quality replacement windows and excellent service

My experience with Renewal By Anderson of Northeas...

My experience with Renewal By Anderson of Northeast PA was easily the best purchasing, installation and customer service experience I've ever had. The sales person did not pressure me and was able to easily answer my questions on my special installation situation in a way a non-window expert could understand. The installers were very experienced, friendly and extremely professional. They left my home cleaner than it was when they arrived. The quality of Renewal By Anderson windows is second to none. Friends who had recently had their windows replaced by other vendors have commented many times at how clean the installation and how beautiful my new windows are. It's very clear to me that RBA of Northeast PA really stands behind their products and installation and that customer satisfaction is their number one priority.

It is a shame that there are only 5 stars...Renewa...

It is a shame that there are only 5 stars...Renewal by Andersen should get at least 10 stars. We were extremely pleased with the entire process of our window replacement. The first vendor representative we met at The Berwick Riverfest was professional, knowledgeable yet not pushy and encouraged us to sign up to have a sales representative visit us. The Sales rep, Sal was very personable, knowledgeable and helpful with the various financing options, next came Joe for window measurement. He too was quick, efficient and accurate. Sandy the scheduler was next. She was friendly and aware of weather, not only for us but for the comfort of the installers.. excellent job. The installers Mauricio and Marcello were the best workmen we have ever encountered..they were professional, personable and true craftsmen. They were extremely careful, putting down cloth tarps at the front door and in every room so no snow or dirt would be brought in. They worked quickly and efficiently, and we were extremely impressed with their skill. Rachael did the final check, bringing us a gift of Jams/jelly as well as checking each window and explaining warranty. The entire experience was beyond 5 stars from start to finish. We would recommend Renewal by Andersen of Northeast Pa without a doubt.

The entire process from sales to installation to f...

The entire process from sales to installation to follow up was easy and professional. Everyone came on time and left promptly. The windows are beautiful and add to the value of our home. I have to commend the crew because the windows were large and installed on the second floor over a loft. I'm glad they weren't afraid of heights. I would highly recommend Renewal by Andersen, and I would use them again.

We are very happy with our choice of going with Re...

We are very happy with our choice of going with Renewal by Anderson windows. Everyone we worked with was professional and had answered any of our questions we had. Cory one of our installers was absolutely amazing! They took their time and made everything look great.

This is just a few words to describe my experience...

This is just a few words to describe my experience with Renewal by Anderson high standards, quality, caring, thorough, detail oriented, staff well informed about their job, order. They helped me choose wisely within my budget, explained clearly to me the whole process, so there was no surprises, clearly answered all my questions and concerns exceeded my expectations from beginning to end. In the end we liked our new door durable, high quality and simply beautiful with a very good warranty.

We had such a great experience a few years ago whe...

We had such a great experience a few years ago when we had to replace our dining room bay window. This time we contacted Renewal to replace our kitchen window and kitchen nook bay window as part of our kitchen renovation. From the first call, meeting with our salesman John, watching the amazing craftmanship of John Stasak and Stan, it was another incredible experience. After the installation, Kim stopped by to make sure we were satisfied with the project, reviewed care and warranty information with us. Loved her energy! We have been blown away with the customer service and quality of their work. We cant say enough about how wonderful they are to work with.

From the initial meeting until the final inspectio...

From the initial meeting until the final inspection Renewal by Anderson has been amazing. Clean, professional, knowledgeable and friendly. The windows are amazing and you have so many options to customize them to your taste. Highly recommend.

We are so pleased with our beautiful, custom patio...

We are so pleased with our beautiful, custom patio door from Renewal by Anderson! Our old door was heavy and drafty. We were skeptical that a new door of that size could be custom fit to our older home. The door is high quality and beautifully made. From the measurements to the installation and final walk through, we were impressed at the impeccable customer service! We will be using this company to replace our windows in the future as well!

We continue to use Renewal by Anderson of Northeas...

We continue to use Renewal by Anderson of Northeast Pennsylvania for replacement windows on our home because they are a knowledgeable, fair, and honest company that makes and installs a superior product. Our new windows are beautiful and work great! Jared at Anderson Windows worked with us to develop a plan to do this project step by step in a way that is easy for us. Jared demonstrates the product and comes up with the best ideas for us and our home Rosco and Sean do all of the hard work for you. They are friendly and knowledgeable. If they find any damage from the old window once they take it out they fix it on the spot before putting the new window in. And the clean up is awesome! It is like they were never even there. Rosco and Sean came in the winter to do our windows and there was no problem what so ever. Sandy makes scheduling easy over the phone. Rachel comes out to the final inspection and what a pleasure it is to speak to her. She made sure we were satisfied with everything. I highly recommend Anderson Windows of Northeast Pennsylvania. I look forward to working with them on our next project. When we shop with Anderson you are creating a relationship with this company for life.

If I could give this corporation zero stars, I'd d...

If I could give this corporation zero stars, I'd do it! Working with this company was a terrible experience! I caution anyone thinking of buying anything from them!!! Our windows were installed, very sloppily, nearly five years ago. We paid just over 10k for seven windows, which was an absolute ripoff!!!

From start to finish the RBAofNEPA team were truly...

From start to finish the RBAofNEPA team were truly professionals. Most importantly we were never under any pressure to buy. We were kept informed of the entire process. The installers were craftsmen and took pride in their work. When the job was completed they left the area neat and clean. I would highly recommend this company without reservation.

Our patio door installed by Renewal by Anderson is...

Our patio door installed by Renewal by Anderson is absolutely beautiful. The attention and consideration by the staff at Renewal is much appreciated for the excellent work and professionalism. Thank You!
XCYTP2

We just got an estimate from renewal by Andersen t...

We just got an estimate from renewal by Andersen to have 4 windows in our home replaced. All standard size windows . The estimate was $12,450.00. Not sure how you can justify 4 windows costing more than the cost to replace a roof?? At that rate to replace all of the windows in our home would cost almost $60,000.00. We could renovate almost our entire home for that much money. I have no comment on the quality of their work, however if you are looking for a fair price this is definitely not the place to get it.

From the salesperson to the installation and the r...

From the salesperson to the installation and the reviews that followed we all professional and knowledgeable. The work is great, windows are amazing and true to the word that we have been warmer in our home. Thank you to everyone on the entire team. I am impressed.

The Experience of purchasing new windows can be ov...

The Experience of purchasing new windows can be over whelming. Renewal by Andersen of Northeast Pa makes the project go smoothly from the sales department to the installation and final expect-ion. They do a wonderful job. I am very satisfied that I purchased my windows from them.

We had a few glitches along the way, but after mak...

We had a few glitches along the way, but after making some calls, they all have been fixed. I do appreciate that RBA worked with us and made sure that we arrived at complete satisfaction. We have recommended RBA mainly because they did this. The windows we had installed are really nice windows, I actually like cleaning them because they easily pull in and out. I only give four stars because of the issues that we had, but they are a good product and so are the team members that work there.

If you are looking to replace windows,patio doors ...

If you are looking to replace windows,patio doors or french doors in your home and want the best quality,a gorgeous look and have 100% energy efficient products RENEWAL BY ANDERSEN is the company for you.

Very happy with Anderson windows. The contractor ...

Very happy with Anderson windows. The contractor were very good with placing drop clothes inside and out. JC knew what he was doing on this job. He answered alot of my questions when needed.
WE ARE VERY HAPPY WITH OUR WINDOWS IN THE FRONT AND IN THE KITCHEN.

We recently had Renewal Replacements Windows insta...

We recently had Renewal Replacements Windows install 11 windows for our home. From the very beginning to the finish, we dealt with personnel who worked quickly, efficiently, courteously and performed their tasks with the utmost concern for our wishes and expectations. We would highly recommend Renewal by Anderson.

Our experience with Renewal by Anderson went above...

Our experience with Renewal by Anderson went above and beyond our expectations. From the first meeting with the sales rep, through the measurement and installation, to the final walk-through meeting, this is the best company we have ever dealt with. Many thanks for our beautiful windows.

Over the past five years I had Renewal by Andersen...

Over the past five years I had Renewal by Andersen NEPA install multiple replacement windows, two patio doors, and a new front door. Obviously, since I keep requesting additional services from them, I am VERY pleased with the quality of their work and products! Renewal by Andersen NEPA makes me feel like a valued customer and provides personalized service through the entire process of inquiries, design consulting, scheduling coordination, installation, and follow up. I know that if I have any questions or concerns, all I have to do is call. I am almost sorry that now that practically everything in my home has been replaced, I won't be seeing them anytime soon! I highly recommend Renewal by Andersen NEPA to everyone.

This whole experience has been great. Even though ...

This whole experience has been great. Even though there was a window issue that the installer discovered, the company and the installer went above and beyond to make sure we knew about it, that it is being taken care of and got it corrected quickly. The installers both were clean, friendly and made sure we were happy. Roy was the lead installer and I would definitely have them back again. The windows are so gorgeous and I m very happy with them.

We have nothing but positive experiences with Repl...

We have nothing but positive experiences with Replacement by Andersen.all windows were replaced in 5 days and look great. Everyone was so easy to work with, and always left our home clean at the end of each day. They were sure that we were pleased with the new windows and the installation process, and we are very pleased.

These guys were great! From the first phone to th...

These guys were great! From the first phone to the final inspection, everyone was friendly, professional and helpful! The were very accomodating in trying to work around my blind mother, which is much appreciated. I love the windows, and in fact have a few more I'm looking at getting done. I would highly recommend them!

Over a year ago we had Renewal come and switch out...

Over a year ago we had Renewal come and switch out our picture window with a beautiful bay window, also a replacement bathroom window. We love our windows so much that we had them come back in the spring to replace the rest of our windows. The whole process was easy. From the initial meeting, to the gentleman that came to measure, to the awesome guys who installed, thank you all!

Renewal by Andersen is FIRST-RATE from start to fi...

Renewal by Andersen is FIRST-RATE from start to finish. The representative who met with us originally thoroughly explained all of our options and made sure we got exactly what we wanted, down to the smallest detail. The install crew was efficient - completed the job in the timeframe promised - and was very respectful of the property and the care they took in making sure every detail was perfect. The follow-up visit went smoothly, only a couple of minor touch-ups were discovered which they promised to address promptly and they explained the warranty that supported each component of their work. I highly recommend Renewal by Andersen--five stars all around!

Renewal by Andersen of Northeast PA

Renewal by Andersen of Northeast PA

4.7