It's only like 2 stops away from the airport via the blue line. The service was excellent. Also, there was a complementary shuttle to the airport when we were leaving so we didn't even have to pay for another train ride.
Location was nice but the room could have used some maintenance. Bathroom door gets stuck
Great hotel, location and amenities. Rooms are spacious and very clean. I would absolutely recommend this place. The beds could be a little more comfortable but not any worse than other places, just not better either.
Comfortable and great location adjacent to ORD. Good restaurant.
Clean and within walking distance to the blue line train station.
Excellent receptionists. Very kind. Room service was very good as well.
I went there to pick up a friend after they checked out of the hotel. I wasn't staying for too long, but the lobby was really nice and quiet, and the staff was very friendly
My stay was perfect. The staff was excellent. I had the best maid ever. She was very nice and made sure we had everything we needed. I'm a corporate travel agent and I will be sending clients your way. I can tell them personally about my stay.
One of the nicer Renaissances I've been to. Everything about this place is nice. Highly recommend staying here!
Very comfortable suite with all amenities. With if they there was a coffee maker and tea in the suit.
Had book 2 rooms and in 1of the rooms found a controlled substance had informed the manager let him know if he can move me to different room never updated me was celebrating my daughter bday if it had not been my daughters bday I would of just left thank god I had another room to put the kids they most definitely need better house keeping and management
I was there for a close friends wedding. We had a few drinks at Rbar, there food and bar spot in the lobby. Staff was friendly and quick, the wedding space inside was amazing, bathrooms were clean, only down side how hard it was to get an Uber, literally took 20 minutes to find a ride.
The nicest hotel I've ever been to. Everyone should stay there.
Great location 10 minutes to the airport. Staff was awesome. Very helpful. Would stay there again
Ate the Mahi Mahi tacos at the bar. They were average.
I enjoyed my stay at the hotel. Suites are nice and spacious. Exceptionally nice workout area on lower level. The on site dining is really delicious. Great hotel for business meeting.
Rooms are very spacious and well laid out. Meeting rooms are well equipped and staff was fantastic.
Room was huge, bathroom was huge, shower was huge! Also clean and plenty of staff to help all the customers that were there.
Ok but not great. Beds are not very comfy. Staff not very helpful. Could be friendlier. The pullout couch in my room was terrible. Bad springs and a bar in the back... not a good night sleep
Make sure you allow 45 to 60 minutes to receive sheets for the pull out couch!!! Called front desk 3 times!! Three people in the room, they give us two towels!!!
Staff was the best ever. Room very clean and comfortable. Only ate breakfast
there and it was very good,all kinds of choices. Blue line L station across the
parking lot. Indoor pool (movies on fri & sat nite),hot tub and exercise room.
Everyone helpful and friendly. Much better than expected.
Standard business hotel that's pretty nice. All the rooms are suites but they are not big. If you don't need two separate rooms, it might be better as one bigger room. The beds are nice at these Renaissance hotels, and the bathrooms are modern and clean and relaxing.
Have been here for several times. Most of employees are friendly. Parking is easy, shuttle are good. The room I got this time is larger than normal... but smell bad like swimming pool change room... but it is fine. I love the seafood pasta here but they never have it. Actually they closed the resturant at 8:20 pm that day, so all guests have to stay outside in bar area for food... not a comfort experience eating on those low tables. The scallops here was my wife's 1st choice, however she told me they were not fresh, I did not try but they do look bad.
They have 3 employees there but only 1 as server in bar area. Thus server never come to table area, I had to go to the bar for refill, never experience such thing ever... even chick fil a girls help me refill... I understand they may have productivity requirement, but the manager or supervisor just stand there do nothing during such busy hour with about 15+ customers there.
I had great experience before, but this time it is awful. I will not recommand here to my friends and colleagues, at least I will tell them the resturant here is not good...
Parking: Good
Front Desk: Excellent ( Sunday morning 9/27 team is not that good)
Resturant: The server was hard working but I still not get served... food not fresh deduct 2 points.
Room is good, matress is good, smells bad...
Price: Fair.
Safety: Good.
T mobile phone have good signal since T mobile office is next building. ATT signal good.
Noisy, restaurant selection left much to be desired. Desk wasn't set up to handle volume of visitors.
They still charge extra for Internet. Is that still considered a luxury?
Very nice lobby and bar for business meetings. Wonderful service.
Other than no free WiFi, which was expected, the hotel is amazing
The room was nice, looked as if it was recently rennovated. Loved the shower the most. The lobby wasreally nice looking too. It was great the hotel had a Starbucks inside & that it was so close to the blue line L. 2 things I didn't like was that A) it was about 20+mins from downtown Chicago and since traffic is insane it was usually 45mins and b) $30 for parking in the garage. I could see paying if it were downtown but not where it is now.
Truly a 5 star place. The menu is small but covers all the bases and the outfield. Staff is amazingly attentive. Just a great place overall.
The hotel is pretty much new and everything is so clean. Our King room was huge with great facilities!
The room was very nice and the staff was great. Very disappointed that the TV was locked out, no Xbox time.
This place is a great get away in the city... Its close to transportation and many different places (if you are a tourist or a resident) and activities... Will reccomend to anyone...
This hotel is easily reached from the city , for travelers coming into or going out of O'hare by the blue line, 2nd stop out of the O'hare blue line terminal. Off the blue line, go up the escalator or elevator, out the CTA turnstyle immediatley go left , go past the first escalator and elevator til you run into the next elavator and stair set , down the elevator and a hard right on foot , you folliw the sidewalk and about 50 paces ahead on the left,BAM. Maybe Chicago s best kept secret in a hotel accomodation. I should mention that as long as you are able bodied enough to roll and / or carry your own luggage you ll save 35 to 100 dollars taking the blue line and get to the hotel faster than ubering or cab. You are very welcome , please comment your own experience.
Having been burn by a previous Chicago hotel that promised 4-star experience but didn't deliver... I was wary of what the Renaissance would offer. I'm happy to say that it was fantastic! The lobby is large and full of work space and meeting areas. The rooms had a desk to work. There was a Starbucks and a restaurant in there. Everything was world class! I even went outside to the nearby park to walk. I couldn't believe how much green was just 5 minutes away.
I asked the bartender what was the house bourbon. He told me bullet and charged me $15 a shot. Ridiculous. But the food was good and it's a nice hotel.
Clean rooms. Attentive staff. $30 per night parking.
Close to O'Hare. Northeastern rooms tend to be loud due to the Blue Line, but the accommodations, styling, and layout all feel more upscale. Parking and Wi-Fi not included in standard rooms.
Nice rooms. Very pretty and clean lobby. Good, though slightly expensive food at the in-house restaurant.
Nice hotel. Easy access to Chicago downtown via the EL train. Starbucks in lobby.
Unique, well planned rooms with massive showers, nice gym and polite staff. Food at the bar is expensive...order Dominos. :))
Beautiful hotel, great rooms, great service. I have stayed here for business and pleasure, excellent for each. Spacious rooms, huge bathroom and walk in glass shower.
Typical good Marriott service. 1-br suite was spacious and comfortable. Convenient location if you're on a quick stopover and want to stay close to the airport. The Blue Line is right across the street, but the ride into the city is close to an hour.
Very accommodating during a late night unscheduled stop.
Good hotel and nice food. There is a Starbucks at the hotel. Train to downtown Chicago is in front of the hotel.
Well run hotel. Very clean and suite rooms are laid out well.
Staff is friendly and engaged with the guest and gave me top level service during my stay.
Nice hotel, conveniently located close to O'Hare airport.
Very aesthetically pleasing building, front desk service was great, bar service was great, but I found someone's leftover sock under my bed. Normally I'd only knock one star off for that, but if I'm spending over $250/night the stakes are higher. It's double or nothing.
