Went here for their bridal open house.
They have a beautiful room that can be rented out for weddings, etc.
It is a modern upscale space and they also have their own in-house catering team.
#CityExperts @Localguides
Really nice place for hang out with friend or business meeting
Pros: Large suites, almost like small apartments. Pricing was very reasonable, and also has complementary Ohare Shuttle service. In-Hotel Starbucks is nice. Rooms have plenty of space and amenities for stay. Very Business-Class feel. Shower had an /actual tub/ in it!
Cons: Paid Breakfast, Paid Wifi. Bed was "well-worn in", which meant I was unable to get a good night's rest the entire time. Bathroom had two sink mirrors arranged in the corner, so trying to actually see to shave/morning care was a PITA.
Other thoughts: The hotel is nice, staff were friendly, and the whole place has a Business-class feel to it. Probably the best rooms overall I've been to in a while. The bed and mirror situation, in addition to needing to pay for food & wifi knocks a star off in my book. Would stay at again.
Decent property to stay at for a flight cancellation. It's not the Taj Mahal or anything but it works.
Very nice!!! Centrally located to many businesses and modes of transportation
Very clean, nice room, very well done lobby area. A bit far from the loop, but not too bad if you plan ahead.
Nice staff, clean place, would have like to see more fresh fruit at breakfast
Hotel was ideally located close to Ohare airport. The bed was very comfortable and the shower was great with consistent water pressure and temperature. The room was well kept. I was disappointed that the lounge was closed, so I'm not able to judge it. The breakfast buffet was delicious as well. I'd definitely suggest staying here again.
Stayed overnight due to a flight delay. Decent near airport hotel with spacious suites. Would stay again.
I love this hotel, and all every stay except for once we had a great time!!!
The staff is very friendly. Very nice pool area, good for relaxing and kids. No problems with internet. Nice stay overall.
True to the style, the Reaissance delivers. Great service and style!
Nice hotel and staff. I just wish there were other restaurant near by. The one at the hotel is a little pricey.
Nice clean room, really nice staff. The bar is pricey but hey its a hotel nar.
Nice hotel. Great location. Easy access to downtown with CTA. Ample parking. Spacious rooms.
There's a Starbucks and a breakfast buffet what more do you need.
Nice and clean room. No Wi-Fi unless your a Marriott club member or pay extra. Bar more expensive than pubs downtown, but good food.
The location wasn't bad close to the highway and CTA stop. The room was nice, but charging $4 for a bottle of water in the room and $3.25 for a bottle of soda in the soda machine seemed crazy. Also, housekeeping needs to knock before entering a guest room as twice housekeeping just let themselves into the room without knocking while we were in the room.
Stayed one night at the Renaissance on a asaturday night. Staff was friendly, room was clean and the rooms are well appointed. Being near the airport, there was some plane and train noise but nothing disruptive. My wife called her shower the hottest water she's ever had on vacarion! (In a good way!)
Was ok not the best. Doors squeeked like crazy in the room, house keepers came randomly late in the day, and front desk was ok. Probably would go somewhere else next time otherwise fair enough place.
Ok place to stay. Little on the old side. Staff was very curtious and friendly. Clean rooms. Good pillows (Little stuff like pillows make me want to come back)
Excellent view, despite seeing the planes desender, it is very quiet place.
Nice spot with a great bar. However the room upkeep and cleanliness was not as great as I hoped
Decent location; rooms not quite as nice as expected from a Renaissance.
Beautiful hotel, great service, clean rooms. Shuttle service to/from airport.
Nice place to stay by the airport. Got a decent price too
My king reservation turned out to be 2 fulls. No free internet access.
Staff is very helpful
Good atmosphere
We got into this hotel for a great deal of 100 supposed to be 600 and its a 4 star hotel. They have their parking space for 35 overnight and 20 for day
Rude, unhelpful staff. They also changed my booking on me from a king bed to two doubles upon check in. And as if that wasnt bad enough, they ding you $35 for parking that was conveniently not mentioned when booking online. I would advise anyone to stay far far away from this place. Just a bunch of scammers.
Great place if someone else is paying. We had family stay with us in another room. We took the suite, they took the regular. It was EXACTLY the same same room. In fact, the regular room had an additional piece of furniture to it. So save yourself some money and just get a regular room.
It was clean and well kept, and the staff was very nice and helpful. I didn't try the restraunt , Asado, but the Starbucks in the lobby was a life saver. Overall, I would stay here again, but only if someone else was paying. What you get for a 4 star hotel was a little lackluster in my opinion.
Pipes knocking loudly while trying to sleep. Air conditioner did not work. We had to switch rooms, luckily it wasn't fully booked. Refrigerator was not cold, had to call for repair. People were smoking in their room in the non-smoking hotel. The smoke came into our room, had to call down for Security.
Decent location, easy walk to the L station. No free wifi or breakfast was a bummer.
Torn sheets, no tv remote, and I don't think the shuttle had shock absorbers. The room itself was nice, and the staff were great
I cannot believe that they charge an extra $30 per day just to park there, and there are no other parking options! On top of that, parking garage is not directly attached to hotel, so you have to walk either outside or through hallways and down different elevator. Tv in bedroom was fuzzy, hardly any channels. We are disappointed given the good reviews...
Meeting space was a bit cramped, but it was a very nice place to have a meeting.
Great food. For business id serve more refreshments
My room was a very nice size with a sitting area with desk separate from the bedroom. Nice size bathroom accessible from both the sitting area and bedroom. The property is right off the freeway and an L train stop, but I did not feel the noise level was an issue. The L train stop is really convenient if you want to head downtown. It's about a 40 min ride that takes you right to the heart of Chicago without the need to transfer. The hotel staff were great. Nice size 24/hr gym with locker room & suana. Indoor pool & hot tub was perfect for soaking up ache muscles from walking. I prefer to stay downtown, but if you're looking for a hotel near the airport, this is a great option.
Quick in and out at registration. Clean and neat room.
I loved my suite. Gorgeous bathroom, comfortable bed and separate living room. Highly recommended.
Good airport shuttle, accommodating staff, spacious rooms
Good hotel. Loud because of road and airport noise.
Visited Starbucks inside. Good service but always a line.
Convenient and fresh. Service met all my business needs and being next to the blue line was very convenient
Have stayed in many hotels in this area and this was one of my favorites. The hotel is perfect for longer stays, because of the fridge, microwave, super nice and large desk and the fact that the bedroom and living room is separated. The food at most hotel restaurants in this area is really high(at least for me) and the fridge+micro can save you some $$ if you want to buy food from Mariano's nearby. They also have a nice Jacuzzi.
Went here for a friend's wedding. The food was fantastic. The decor was beautiful and the staff were very helpful. Will definitely look into the venue for a possible wedding
This hotel is in a nice location, close to the airport and a good amount of dining options nearby. Also the blue line is a quick walk if you want to go downtown. The rooms are clean and large, a plus is that the windows open allowing fresh air in. My interactions with the employees were all pleasant.
The bar was expensive, but I enjoyed my stay, I loved my suite. Will stay again when traveling in The Chi
The atmosphere is great. The staff is pleasant. The process are a little high, but selection is great.
Excellent staff. Hotel is beautiful and comfortable during my work trip.
Quick overnight since a flight was canceled. Room was clean but a little older in regard to furniture and decor. Interesting room layout between the bed, bathroom, and living room but it was nice to see it separated.
The staff was extremely friendly and made my stay here enjoyable. I recommend for anyone in the area.
I went there to meeting a friend for the Chicago Wolves game. I was just there for a short period of time but as soon as I walked in everyone at the front desk was really friendly. My friend was in the eighth floor I think Room number 816. Everything was recent remodeled and very clean. For being there for short period of time and the room being only costing $89 a night I wouldn't mind staying there a lot longer....The only thing I found really bad was $4 for a 12oz bottle of water and a candy bar for $3..It was a little pricey for my taste. I suggest to bring your own watering snacks but other than that very good experience
Great room, very clean and comfortable. Staff is very attentive.
Only using it as a place to gather for a sort of convention. Can't speak to the hotel
Everything was ok until we opened the sofa bed in our suite. It was obviously used (hello yellow crusty things on the crumpled sheets) and had not been cleaned prior to us checkinf in. Not sure why we this hotel should get premium price.
Staff is nice. Rooms are very nice and clean. This hotel frequently cleans and renovates to ensure high standard for it's guests. I give this place 5stars or A+++++.
Corner suites are spacious great for first stay. Second time i wound up next to a loud group. I still enjoyed the stay.
I m giving them 2stars just because of the pandemic. We had no housekeeping our entire stay called numerous times for linen that never arrived until we went down to the pool to get some. And the staff at the front desk wasn t so nice we were told breakfast was included it wasn t as well as it was a $50 per stay deposit it was definitely per day not per stay and parking omg it s $35 to park per day. I definitely feel we should have been compensated somewhat but I will be contacting corporate
The beds were perfect and the rooms were surprisingly well designed. I'm actually kind of sad I'll probably never stay here again
Rooms are ok but the house keeping is non-existent!! You have to call the front desk and beg for coffee, shampoo. You cannot reach the front desk aka (Delighted to Serve).. not thru Bonvoy chat either...Not returning
The customer service was horrible and it's so expensive also there is a water bottle in the hotel room and it cost $4.00 just to drink it the hotel was ok but not perfect.
Marriott hotels seem to bank on the name 'Renaissance' which to me in the was positioned as an upgrade from the Marriott Hotel brand. Well here is my list why it is just a name: 1) extra cost internet is 6 Mbs down hardly worth a cost approaching $20 per day 2) Concierge level room too small for this size hotel with bar napkins and paper cups for coffee instead of real mugs for coffee 3) Checkin missed the fact you cannot leave the garage unless you get a front desk parking pass 4) Oatmeal bowls in restaurant are really coffee cups. The building is nice but not worth the cost considering the services once you are there.
