Jack Z Review of Renaissance Chicago O'Hare Sui...
Have been here for several times. Most of employee...
Have been here for several times. Most of employees are friendly. Parking is easy, shuttle are good. The room I got this time is larger than normal... but smell bad like swimming pool change room... but it is fine. I love the seafood pasta here but they never have it. Actually they closed the resturant at 8:20 pm that day, so all guests have to stay outside in bar area for food... not a comfort experience eating on those low tables. The scallops here was my wife's 1st choice, however she told me they were not fresh, I did not try but they do look bad.
They have 3 employees there but only 1 as server in bar area. Thus server never come to table area, I had to go to the bar for refill, never experience such thing ever... even chick fil a girls help me refill... I understand they may have productivity requirement, but the manager or supervisor just stand there do nothing during such busy hour with about 15+ customers there.
I had great experience before, but this time it is awful. I will not recommand here to my friends and colleagues, at least I will tell them the resturant here is not good...
Parking: Good
Front Desk: Excellent ( Sunday morning 9/27 team is not that good)
Resturant: The server was hard working but I still not get served... food not fresh deduct 2 points.
Room is good, matress is good, smells bad...
Price: Fair.
Safety: Good.
T mobile phone have good signal since T mobile office is next building. ATT signal good.
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