RED Services, LLC

We have had this service almost a year and I cannot wait for our contract to end. The camera demo shows a clear picture but the actual picture that you get is grainy and distorted. The camera only saves short video clips and it doesnt record each time someone comes in or out it only records some times. My smoke detectors keep beeping, I was told they change the batteries for you regularly but they haven't. What upsets me the most is that someone broke into my car one night and the image quality is so bad that you can make out some movement but not clearly enough to actually see a person.

Security coverage is fine, but when it comes cancelling because you are moving out of state they were more difficult. The first person I talked to was fine and helpful, but when I called back to confirm she want to take everything back, smoke and carbon monoxide detectors , among others things that were supposed to stay according to the first person. Then being told we have to return a key fab we were never given, because we used the app on our phones to access the alarm. She didn't care we have to pay for bottom line, really not happy that I have to for something I never had.

Front desk reseptionist needs improvement on communicating to customers and other peers around. Had a previous interview here, and not a perfect welcome. Rude. Honestly not a job for everyone if u want to sell door to door or be in an office that s not as fun as it was. Basically just calling people for interviews. Had a door to door job before, it isn t easy if the way we communicate to customers is incorrect. They get upset, angry or ignore what you say. Not an easy job.

System worked fine at first then just malfunctioned. Technicians came out 4 times and fixed nothing. To rectify the issue they changed my payments from 70.00 bucks monthly to 50.00. Vehicle was vandalized and system was useless. Customer service was unhelpful. Worst security system and experience ever.

Looking at the recent flood of 5 star reviews on here baffles me, until I looked at the reviewers. Their glowing 5 star reviews are the ONLY reviews these people have ever made...sounds fishy to me. Guy came to my door, didn't take body ques and lack of response ques, kept giving me the "shpeil", gave me a flyer, then when it came time for him to ask if I wanted them to come back that evening for an inspection, I said no, he promptly took his flyer back... Shady company.

Very discouraged with "help wanted" ad ,shown on Indeed. "Wanted" Customer Service Manager. I scheduled an interview with Hiring (?) only to be loaded into a room with about 12 others. After the Red pitch, I was advised that everyone in the room applied to same job. The host was pitching for a sales type, not a manager.. I gave Red the benefit of doubt thinking they had changed. Its all about how many people will work "free" until they close a lead, not the salary indicated on Indeed. The Hiring phone who I called again suggested, this is the normal pattern. I advised him this ad was misleading. That was my last time applying under this pretext.