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Shirley Gardner

3 years ago

Security coverage is fine, but when it comes cance...

Security coverage is fine, but when it comes cancelling because you are moving out of state they were more difficult. The first person I talked to was fine and helpful, but when I called back to confirm she want to take everything back, smoke and carbon monoxide detectors , among others things that were supposed to stay according to the first person. Then being told we have to return a key fab we were never given, because we used the app on our phones to access the alarm. She didn't care we have to pay for bottom line, really not happy that I have to for something I never had.

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