Went in for a Mother's Day dinner and could not be...
Went in for a Mother's Day dinner and could not be more disappointed and angry. Party of 10 (11 if you count the baby) with a reservation at 5. Best part of the meal was that we were seated immediately. We had problems from get-go with the food. Onion strings were served cold, food was not served together but as it was cooked, 4 of the meals were served MORE THAN HALF AN HOUR after the first meal was set down. One of the salmon dinners was so over cooked that it was crunchy, the burger was so dry and over cooked that it crumbled apart as it was being eaten... Only 2 people out of 10 thought their food was satisfactory. The manager came over after we finally got the last of the food served and told us that our steaks, salmon and burger would be comped. Two people then tried to order dessert, we only got one. And at the end of it all? $10 was taken off of each check and the salmon was comped. Not the awful burger, not the steaks that arrived an hour and a half after we did. We then asked the manager back over and she ARGUED with us that $30 and the cost of the salmon dinner that wasn't even eaten was fair. She got defensive over food that was so terrible that it wasn't eaten! Clearly does not care about the customer at all. My family and I will NOT be going back and I highly recommend everyone else to stear clear too. Over $300 checks and she's upset that we're asking for more compensation? Please. If your steaks cost $35 a piece, I expect an awesome steak in a reasonable amount of time. They were not especially good and sure as heck not within a reasonable time period. I expect more than $10 off the check. Awful experience. Recommending everyone I know to stay out of this establishment.