Reviews 2014 Page 8 of 21
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K
4 years ago

When we checked into our suite it was completely a...

When we checked into our suite it was completely an overwhelming cigarette smoke smell in our non smoking room. Management did bring an ozone machine to attempt to filter some of the smell but it was still lingering. I do feel we for the price we paid for the weekend it was unacceptable... the manager came up to smell it but said she didn t smell anything. Offered to move us to a smaller room because no other suits available but with the people we have we couldn t do it. Just wish they would have been a little more understanding or even offered a discount

A
4 years ago

Rooms were dated. Odd odors in hallway and in room...

Rooms were dated. Odd odors in hallway and in room. At a previous hotel during this trip, there were signs everywhere showing where increased cleaning had been done, and plastic wrap around the remote. Nothing stated in the room that it had been sanitized or cleaned differently for COVID.

2 days after my stay, may credit card showed an undisclosed charge on the card that the lady at check-in specifically told me was for "incidentals." Spoke with someone and they said it was a "resort fee." Also, when I stopped at checkout, they did not give me a receipt to show charges. The way it was done seems very deceptive.

Additionally, I was given a handicap accessible room and did not need one. Not a problem, except the drain in the shower did not drain efficiently. Water leaked all the way into the hotel hallway (so, completely flooded the bathroom, went under the door to the entryway in our room, and then into the hallway) during only one shower. I called about it and was brought towels so that I could clean it up - no offer to help. No acknowledgement or apology was ever offeredM

A
4 years ago

Nice

A
4 years ago

Average to below average. Mediocre beds, hit or mi...

Average to below average. Mediocre beds, hit or miss helpfulness from staff, can't count on all services being available (e.g the coffee stand was closed today because the batista didn't want to come in). Nice views of the waterfront. "Beach" is overly optimistic, though.

k
4 years ago

Was there four days for a conference, the rooms we...

Was there four days for a conference, the rooms were plenty, big and clean. Sometimes it was a little difficult to find the rooms, but once you get the hang of it it gets easier. The best of all was the view, lovely and picturesque

R
4 years ago

I have attended several professional events at Red...

I have attended several professional events at Red Lion, and the venue has always met my expectations. I've never stayed in the rooms, but the view is beautiful from the conference rooms. My only gripe is that the lunch menu is a little pricy for the served fair: $15 for a chicken Cesar wrap and fries for example. Service is excellent.

P
4 years ago

I made a reservation for mothers day at 9 am and w...

I made a reservation for mothers day at 9 am and when I arrived I was not greeted or acknowledged until I asked to be then they proceed to seat my family in the lobby for our breakfast. I refused considering I made a reservation and should have been seated in the restaurant. After multiple people "trying to figure it out" I was re seated and finally saw a manager who was confused why I was not sitting in the lobby for my meal.

S
4 years ago

Nice

B
4 years ago

A little worn, but clean facilities. We were there...

A little worn, but clean facilities. We were there for a boardgame day, and except for not emptying the single trash can for a bit, the hospitality crew was spot-on. They are renovating an area on the first floor, and they are far enough along to see that the new area will be up to the Red Lion Hotel's standards: Simple, yet tastefully decorated.

M
4 years ago

Great view of the Columbia River, large hotel with...

Great view of the Columbia River, large hotel with full service restaurant, plenty of parking, rooms were recently renovated (new carpet, counters, and bath fixtures). A few minor issues: when we first entered the room, it had this really strong smell from the cleaner they used, fortunately the smell cleared away after a few hours; also noise from plans taking off from PDX, which did not bother us much but could be an issue for ppl sensitive to noise.

K
4 years ago

We attended a charity event in one of the hotel's ...

We attended a charity event in one of the hotel's ballrooms. The space was clean and the service was adequate. The primary parking lot was full, and the overflow parking lot lacked lines or pavement. The resulting disorganized and muddy mess was a little bit of a buzz kill. Despite this, we had a pleasant evening.

J
4 years ago

Big.

K
4 years ago

The room was alright but the amenities were not wh...

The room was alright but the amenities were not what was promised. We read on the website that the pool is seasonal but the hot tub access is open when we arrived neither were in service. The room was supposed to come with free wifi but its a guest wifi that anybody on the property can use so the connection is very shotty and would drop devices every 10 minutes. There were no books or magazines in the room, no extra blankets we had to call for more which were scratchy blankets that we didn't end up using. Beds were comfy. TV worked.

M
4 years ago

Me and my girlfriend made an over night drive from...

Me and my girlfriend made an over night drive from Vancouver to Portland. We booked this hotel early in the morning and arrived at about 8:30am. We knew it was a long shot to see if we could check in early but they set up a priority room cleaning and we were able to get in about an hour later which was great. The rooms are nice and clean, the view from our room was great. Only complaints, are that the shower was built for very short people (were talking 5'4" or less, the shower was chest height on me) and that there seemed to be alot of new staff up front. A couple of the girls were have a hard time figuring out the computers. Overall a nice place. Would stay again.

E
4 years ago

Cheap place, very old, if you are on a tight budge...

Cheap place, very old, if you are on a tight budget this is the place ; location is nice, fantastic views but don t expect a higher up place; I attend because a company function only; I would never go on my own choice

T
4 years ago

If you are looking to stay close to Portland, DO N...

If you are looking to stay close to Portland, DO NOT STAY HERE! It takes at least a half hour sitting in traffic to get to downtown. You would be better off staying in Beaverton. The hotel was CROWDED and tired looking. Pictures make it look WAY better than it is.

B
4 years ago

Nice hotel with good views of the Columbia River, ...

Nice hotel with good views of the Columbia River, but the staff set us up in a room that was already filled, so we walked in on people, which was embarrassing. Them they put us in another room, that was dirty, so we probably wouldn t visit again.

Red Lion Columbia River

Red Lion Columbia River

4