Real Thread Reviews

The customer service and quality of their products is top notch.

Very pleased with our order and I enjoy how easy it is to place an order with them through their website. Their customer service rep was very helpful and informative and we received our order in 2 weeks!

Great customer service, specifically with their employee Liv. We've made two orders with them and have been happy with the quality and turnover time.

Joey has been fantastic to work with! He spent time helping me through all the details of ordering and printing and was super responsive and kind. It's been such an easy process because of his excellent work!

Their customer service is fantastic, and specifically, Melanie was a pleasure to work with. We had to put a pause on our order in the Spring because of COVID, and she was very understanding and patient. As soon as we were ready to approve and move into production again she responded right away and got things moving again. The whole process was hastle-free, easy, and enjoyable.

I can t say enough about Real Thread. Our t shirts arrived faster than expected, were of superior quality and our staff looked great for photo day! The customer service was incredibly personal and attentive. I had every confidence from the start that Real Thread would be the company to work with.

Real thread totally is the real deal. Always the highest quality with there waterbase inks. We our a fairly new brand and from the very start our ordering process has been super easy. Dru and the team always gets back to us to explain every detail of the process, and helps us if there will be problems with the design to get us the best made product. Always delivered when they say it will be there. Highly recommend these guys out of orlando. Cant wait to make another design and have these guys work there magic.

Very fast and responsive. And friendly. Great quality, too.

Fast, high quality, great website, great customer service. Couldn't have been better.

So far, so good. Awesome experience. Can't wait to see the shirts. Hope to need many, many more and would love to have these guys as part of my team.

great experience. the team is fast, responsive, and helpful

With a few short weeks before event day, ordering t-shirt with Real Thread was an excellent experience! Customer service is phenomenal and personal, the quality of their product is way better than i had expected, you can't even feel like there's ink on your shirt (almost blends into the shirt), and their delivery was exceptional.

I felt the team was super helpful, answered all my questions, and responded quickly!

Joey is very helpful with finding us different styles of shirts to print on and responds back quickly! We love the quality of the shirts and service we've received so far!

Love the team. They want you to have the best products and have helped me greatly with product knowledge. Make them a partner in what you do. Cheers!

Always a great experience working with Real Thread. Every item we've ordered has come out exactly as expected and the printing quality is unmatched. Highly recommended.

Such a great company that was quality to work with and made AMAZING!

My interactions continue to be seamless as i progress my business. I feel as i am still looked after a valued customer not just a number.

There was a quick turn around time, the Customer Service team was responsive and professional, and the shirts came out great. I would definitely recommend them again!

Real Thread has such great customer service and quality!

Liv was fantastic from start to finish, and I could not have asked for better communication! Thank you for making this process seamless!

Liv was very knowledgeable about Real Thread products and provided great customer service. When she was out of the office, she made arrangements for Tiff to handle my order. Tiff stepped in seamlessly and and provided the same level of high service. Thx!

Great service and t-shirts! We really enjoyed working with Joey at Real Thread. We needed to make shirts quickly and on short-notice. He was very responsive and helped us in finalizing the design of the shirt quickly so that we could get them on time. The t-shirts are soft and good quality. We will definitely plan on using Real Thread again in the future for our t-shirt needs.

Dru and the team at Real Thread are the real deal. From design to delivery, it was a quick and personal buying experience, and I m very happy with the quality of the shirts. Well done RT team!

We're a brand new craft distillery located in western Kansas that was pulling our hair out trying to get high quality shirts for our merchandise without breaking the bank. It took some hunting to find Real Thread, but once we found them we were impressed by the reviews.

Kim personally emailed and messaged us back and forth to ensure that our designs looked exactly how we wanted them. They came faster than expected and look great. Excellent job!

T-shirts looked fabulous and arrived on time! Really great to find a company that prints with water-based ink. Very helpful, knowledgable and friendly staff. Thank you! :)

I've had the pleasure of working with Real Thread. Great service, quick to respond to my questions. Overall stellar experience!

Customer service is fast and attentive. Shirts were printed to perfection. Will for sure be ordering from Real Thread as much as possible! Thanks again for a great experience :)

RealThread is hands down the best company to get shirts, and hoodies! Super happy with their quality service, and products!

Liv is amazing and takes the initative which I love. She needs a raise. She's highly communicative and takes the guess work out it for me. I'm super busy and she makes it easy for me to work with her. She's awesome! Real Threads is running a strong, professional operation with quality merch. I highly recommend!

Super fast. Very easy to use. Friendly Staff. Best of all, the product was exactly what I wanted

Professional service, quality shirts, and excellent printing!

Joey was easy to work with and fast to respond! The process was simple and seamless.

I've used Real Thread several times to print large orders of t-shirts for my company. I've worked with Jordan who is incredible and more recently Tiffany. They both go above and beyond to help me make sure our orders are pixel perfect. I can't say enough good things about Real Thread!

Rob was very knowledgeable and quick on his feet to answer all the questions I had. His turn around for my mock ups were very quick. I m really happy with the final project he presented to me.

Met the Real Thread team at Creative South 2016 and instantly knew I had found my new t-shirt provider. Their customer service has been prompt, courteous and always willing to help. My first order needed to be rushed, and they gladly accepted the order and processed it so quickly that it arrived two days ahead of their promised delivery date. FIVE STARS all around for Real Thread!

GREAT customer support. Always patient with design tweaks. Delivery is always as promised or earlier than promised. Quality t-shirts and the ink is soft, not the kind that sits on top of the shirt and flakes with washing. Have worked with them for many years. Super company! Super product!

They handled my order efficiently and had my items shipped very quickly, while still being willing and attentive to my needs.

Always patient and accommodating! Love working with Real Thread!

Joey, (our customer rep) is just outstanding to work with. He always hits it out of the park with the design and he is always patient. I typically ask him to change the design 100 times (well maybe not 100 times) but I ask for a lot of changes. He is the best and Real Thread's excellent service is a big reason why we continue to turn to Joey and his team for our shirt needs. Thanks you!!

Great team at Real Thread. Fast and flexible and quick turnaround times. Got to deal with Sarah this last time and she was fast and nice to talk with.

Solid company. We've used Real Thread a couple times now and have always been happy. Excellent customer service and prices are really competitive. Looking forward to using you guys again!

Joey was super patient with me and unbelievably accommodating. This was a long process start to finish and he rolled with all of my uncertainty. This is my first order for my new brand and I couldn't be more excited. Thank you!

Joey was very accommodating. I'm confident our order will be perfect. Thank you Real Thread team!

Rob's been incredibly responsive, super helpful, and so easy to work with! I wish it was so easy to work with all vendors!

Real Thread is best printer I've worked with. Over the years I have ordered many shirts for events at my church and I have tried many different printers, all of them local. Each time there is a problem that leaves me looking for a new printer. This time I did a google search and came across Real Thread. I've never ordered shirts from a company in another state before, but the reviews were so great that I decided to give them a try. And I'm glad I did! I am not exaggerating at all when I say that they are by far better than any other printer I have ordered from. I spoke with Rob via email and he was always super friendly and super fast. The ordering process was really impressive. I was able to view and modify my quote online as well as easily track the status of my order. The shirts turned out exactly how I wanted. And to top it all off, Real Thread gave me the cheapest quote of all the other vendors I quoted. I did not experience one single problem or negative thing. I plan to order all our printing from real thread from here on out.

I've ordered several times from Real Thread and never been disappointed. Their support staff is cheerful and helpful, and they serve up great quality tees with great fit and materials.

I originally placed an order a couple months back. I was unhappy with the size of the logo and placement and chose to go elsewhere. Joey reached out to me to see if there was anything he could do to help and let me know to reach out if there were future needs. That was awesome...
After seeing other masks and the new mask "styles" I decided that I would go back to my original design for the next order. I emailed Joey, he took care of it, including my endless questions. He's an asset to the company and will be my first choice in the future.

Simply excellent shirt printing experience. They have great, responsive customer service and a top-notch web interface for mocking up and placing orders.

Joey and Melanie were very helpful and responsive. They answered all my questions quickly and were very kind

I was skeptical at first since every other t-shirt company I have worked with had underwhelmed, however Dru and his team at Real Thread really came through. The shirts not only look great, they are comfortable and keep shape after washing. Our team can't take them off. Thank you Real Thread!

I've ordered twice from Real Thread, and am very happy with their responsiveness and quality. The website is also a UX delight, as it's so easy to use to see your choices and to order.

Real Thread has been incredible to work with! They are very responsive, friendly, and knowledgeable. I have really enjoyed working with them.

Quality and very comfortable product for a great bulk price. Hoodies came with perfect logo placement for all sizes and I couldn t be happier!

On a consistent basis, your company has blown any competitors out of the water in terms of customer service, communication and most importantly, the consistent high-quality end-product for every order we've made.

We have used so many different printing companies, and not one had impressed us to the point that we became loyal customers... quite the contrary... We either experienced horrible service or poor quality products for every company we tried... we were on the verge of giving up the idea of custom shirts. Then we found Real Thread.

Your excellent staff, easy-to-navigate online ordering process, and AMAZING end-products made our jaws drop, as we thought it was too good to be true! Every tiny line was perfectly visible, the material was soft and the ink was amazingly breathable. Why aren't more companies like yours?

The main takeaway is that we are now loyal customers and we have been telling everyone we know about you guys, thank you so much for an amazing ordering experience!!!

Great product and great customer service. We do large orders and small orders and use our sales rep rather than the website, which is a nice option.

Melanie was extremely patient and helpful in getting my order together seamlessly, even with the changes I had. I appreciate her helping me.

Superior quality shirts and outstanding customer service. What more could you ask for?

Joey (our AM) helped us with a custom change we needed to the order and was available and responsive every time we needed them. Can't wait to receive my order and experience the quality I am sure to receive!

Really high quality ink--we were looking for a design that didn't have a hard/plasticy feeling and real thread delivered! You can hardly tell there's ink on the shirt when you run your hand over it.

Joey has been phenomenal in answering all of my questions and helping me through the process! I LOVE real thread and am so excited to get my product in hand!

Great company and they deliver each time. Great prices and many of options to choose from.

RealThread is the Real Deal! Quick follow up and concern and provided options that could fit my needs. Kind and supportive from start to purchase! Would be ordering again very soon! Special shoutout to Liv, my Bus Dev Mgr contact. Many Thanks!

I spoke to several different companies before making what would turn out to be a great decision by going with Real Thread for my shirts. I chose them after seeing all there reviews were great and Kim one of the executives told me they could accomplish exactly what I wanted my shirts to look like and the exact type of shirts I was looking for which they accomplished. The price was great and my shirts and hoodies look amazing. The bottom line is there great at what they do.

Real thread is the REAL DEAL! We have been so blessed to been able to work with this amazing company! Their professionalism and accuracy can t be matched!

Joey was awesome, super fast, I really needed to get an order for my brand together really quick To snag a low stock garment and he was amazing!

The product that Real Thread produces is always incredible and the customer service is phenomenal. Hands down the best t-shirt printing company that I know of. Can't wait to have my next t-shirt design printed!!

Great customer service and quality product! Cierra was great thoughout the whole process and product looked/felt great!

Nothing but good things! Easy to use site, good prices adn easy to use customization.

Rob was really easy to work with. Had both email and phone correspondence with him. All great.

We love working with the Read Thread team, specifically Rob Cochran. He makes it so easy to dream, design and price things out and then bring them to completion. Thanks for taking such good care of us.

Best customer service, period.
And the best available products.

I would recommend real thread to anyone! A member of their team personally emailed back and forth with me to ensure the best printing for our tank tops. We're already designing our second shirt and can't wait to place another order. Shipping was so fast and we received the shirts several days sooner than our originally projection.

Rob my account manager is very quick to follow up and clarify questions on my projects.

We just received a box of black cotton face masks with printed design and they really made great. I'm the manager of an IT team at a large New York City hospital and we wanted to have cotton masks with one of our corporate mottoes to use when we're at patient facilities. They'll go over the surgical masks that they give us to wear on site. They'll will be much more stylish and help protect the surgical masks which are easily stained and damaged. They also help us send a message to our patients: we put them first.

These masks are very well made: the materials are good and the sewing is well done. The printing is excellent and the colors exactly right.

With an excellent user experience and awesome customer service, I have really enjoyed working with Real Thread. I've ordered from them several times in the last two years, and my team and I are always extremely pleased with the outcome. My account manager Liv is always extremely helpful and very prompt. I always love working with her!

Real Thread prints your apparel exceptionally well. There customer service is top notch. They meet your deadlines. They are a top notch company. Thumbs up. Thanks for the wonderful work!

I've had tshirts printed by multiple companies. Real Threads are by far the best. Their printing technique is 10 times better than silk screen. I would recommend them to anyone looking for higher quality, softer tshirts.

I was recommended to Real Thread by a friend of mine when it came to figuring out where to go for t-shirt designs. After researching a variety of companies out there, Real Thread stood out to me the most. From the quality, look, feel, personal touch, and everything. I'm nothing but satisfied. Customer Service is phenomenal and one of the reps that helped me, Ashley, did an awesome job in helping me out in my order. Highly recommend this to anyone wanting to branch out in any sort of graphic design tees

Great customer service and very accommodating to work with! They have a large selection to choose from and willing to help you find the exact style you are looking for. One of the best print companies I've worked with.

Overall great experience! I did have some problems with the website which is why I directly called the company. From there on I had consistent help from one of the account managers named Melanie who was extremely helpful and gave me exactly what I wanted. Very communicative service and quick! Will order again :)

Fast, easy, and efficient. Will return for future branding opportunities.

We've ordered for years. Real thread has good products and great service. Even on the rare occasion when there is an issue. It is fixed in a timely matter.

It was so refreshing to work with such a professional company! The quality of the shirts and printing were top notch. Also, the entire process was organized and timely.

Amazing service. Will definitely be back for more :) Do not get your shirts printed anywhere else

So Real Thread had a couple hiccups with my order at first, after 5 days past the estimated delivery date I sent an email to check the status of the order seeing that the order was still at the burning screen stage on their website, I'm not sure what the details are of why it was stuck in this stage whether it human error or if they were overbooked and taking a while to get to it. Either way they responded with haste and had my order moving again. They gave me free next day shipping and Credit because of it, then they informed me some of the sweatshirts had defects and didn't pass QC giving me an option reprinting the sweatshirts or credit for it, sometimes when it rains it pours. So with Hiccups you might be wondering why did I choose 5 stars still? Everyone and every company makes mistakes, regardless of how hard you try to manage them from happening, yet when they happen how you choose to handle them is where your business can rise or fall. They definitely earned the 5 stars with their handling of the situation without me having to ask for anything extra because of the hiccups. I will be more than happy to bring them my business even after my credit with them is spent. Also the shirts and sweatshirts look phenomenal thank you Joey and Liv and the rest of the staff at RT for the awesome apparel and top notch customer service. -Integrity Seamless Gutters

They were very helpful and willing to work around our time crunch! Also, they were very quick with responding! Super grateful for their quality and good customer service :)

Real Thread has very good customer service, their website is well done, it lacks the ability to change the ink color of your design online as well as showing print boundaries once the artwork has been placed, but beside that quibble is intuitive and easy. The shirts are true to size, soft, and the printing is perfect; even white art on dark navy shirts. They bumped up my shipping date by a day to accommodate my event requirements: Great touch Real Thread! The shirts were a huge hit with my attendees and they want us to use Real Thread for all future events. Lastly the pricing is slightly less expensive--yes, you read that right: LESS EXPENSIVE--then other sites we have used in the past, and those other sites don't offer that nice, soft, water based ink that blends into the fiber of the shirt and makes it feel so comfortable and look so professional.

I used the online chat feature on their website to ask a few questions, which lead to placing an order the same day. I used their two day "Lightning Service" because the client needed shirts ASAP, and everything was delivered on time and looked great. I'd highly recommend Real Thread!

Excellent customer service. Helped our company with product design, shipping, and follow up. Product came exactly as advertised. Very professional and attentive.

Excellent customer service and excellent quality products! Real Thread cannot be beat!