Real Thread Reviews

RealThread is great. The quality of the printing is top-notch, and the team is super accommodating to make sure the design turns out right. Highly recommended.

From our very first interaction Melanie was incredibly helpful and quick to respond. She answered all my questions about custom masks, was sure to have my deadline recorded, and put my order through promptly. Great service and great product! Thanks Real Thread!

I have used Real Thread to print several different t-shirt designs for my small business in the last two years. Each rep I have dealt with at Real Thread has been professional, pleasant to work with, and genuinely excited to help. The quality of work Real Thread produces ensures that my customers are happy and that I will keep using them even though my business is many states away from their office! Couldn t be happier with their work.

I had an issue with an order and I honestly thought it would end up being a long drawn out ordeal. In the end it was so easy and quickly solved. I've been recommending them to everyone and I definitely won't stop now

Dealing with you guy's has been a great learning experience. Dru was beyond helpful. And the product quality was right on point. Will continue to use you guys. And would recommend you to anyone.

Receptive team that answers any questions. Very focused on making sure the customer gets an item they are happy with. The product themselves are the softest and most comfortable masks I and my co workers have worn, and we definitely want to order more

Sarah is the best!! she helps me every time and answer my concerns immediately.

All kinds of baked goods and what we got was yummy. It was a great experience

I ordered 150 shirts and found Real Thread to be very professional and they delivered a great quality product. Rob, my rep, did an excellent job in communicating whenever I had a question and kept me updated on how far along my order was. I will use Real Thread again in the future. Thank you.

- Brian Davis
LOUDCollective.com
Las Vegas, NV

THANK YOU THANK YOU THANK YOU!

For our 4th Annual Hackathon we knew we needed t-shirts that went above and beyond. We wanted gradients, front and back multi-color printing, and our logo on the sleeve. Definitely a tough order, but the cherry on top? We wanted them to glow under black lights, not something your everyday printer can do.

Well, Real Thread can.

Tiff and the team there are incredible helping us through the process and making sure everything was perfect (including blacklight sensitive gradients), accommodating crazy last-minute sponsor changes, and through it all getting us incredible, super soft, shirts for a great price. I honestly cannot praise them enough.

No matter what your project is, if you need shirts, talk to Real Thread.

You'll be hearing from me again soon,

Grace L
Hertz Hackathon Committee Member 2018

Incredibly easy to work with. Our shirts turned out awesome and quick turn around.

This company is amazing. It is made up of people, yes people who want to help you. My order was small and I had a last minute change with the color of the shirt. They were AWESOME. Patient, helpful, checked on me during the process of placing the order and after I got the order. Their communication skills helped me feel cared for and valued. Even with my little order). The quality of the print was amazing, the t-shirt quality (next level shirt) was also super soft and incredible in quality. I am totally going to use them again and again and again. But it is the people that keep me here. THEY made the experience AMAZING!!!

Very impressive. We had ordered with RealThread once before, and I was impressed how easy it was just to pick up the previous order, duplicate and get it rolling. These guys have the system down - effortless and surprisingly affordable.

After working with more than 5 other shirt companies, I am so glad I finally found Real Thread. They give you opportunities to bring your own design and then help you bring it to reality. They were also really easy to work with and helpful! Definitely will continue to use them.

These guys are legit. Their process is sound and working with Kim and team was a breeze. Even without a rush order, everything arrived in quick order and the shirts we ordered looked fantastic. Thanks for having my back and giving me an easy win, guys! Looking forward to next time.

Dru and the team at Real Thread have been making t-shirts for our team for a couple years now. They are the jam. They deliver a high quality, great product, always on time (or ahead of time). Dru's enthusiasm is contagious and we're glad to work with him and his team in Orlando.

Real Thread does a great job! This is my second t-shirt order with them. I've been a long-time customer of Custom Ink, but tried Real Thread when I was looking for water-based printing. Custom Ink has always had great customer service, but Real Thread definitely rivals that! Everyone is friendly, helpful, and very easy to work with!

Wonderful customer service when an order had some inconsistencies. Truly satisfied with their professionalism.

Awesome. Awesome. Awesome. I'll never use another online t-shirt vendor ever again!

I ordered cloth masks for the company I work for. The website was easy to navigate and it was simple to design the mask. As soon as I submitted my order they stayed in constant communication with me to let me know where we were at with the process at all times. The rep was great to work with, very friendly and helpful. We got our masks in the time frame we were told and we LOVE them! They are great quality and super soft on your face. I've already recommended Real Thread to several people who have asked about our awesome masks and will definitely be using them again!

This is the first time ordering from Real Thread and they far exceeded my expectations. Home run!

Liv reached out right away to advise of next steps and expectations. She also intuitively combined my order because I initially screwed up and placed two separate orders. Made it super easy.

Received our order today! They turned out GREAT! Even my boss (our CCO) said so and offered a (rather rare) great job . The shirts are good quality and the print job is really sharp and clear. Love Real Thread s excellent customer service and product.

Fantastic company. Awesome product. Fun personalities. We recommend them to everyone we know! :)

Very pleasant people to work with, shirts came in right on time, the quality is great, the packaging is nice, etc... definitely recommend!

Joey was awesome and very responsive! Thanks so much.

Great staff and been using them for over 3 yrs. love the new location downtown.

Such good customer service! Very decent international shipping prices too! The t-shirt quality is UNMATCHED! 10/10.

I'm experience was great from beginning to end. Senny was a great account representative and very responsive. The product itself is amazing and I'm proud of it!

The Real Thread crew is simply the best. Top tier print quality, finishing options, and customer service. We ve trusted their team since our first day in business and they continue to deliver excellence.

Easy to talk to on the phone. Timely service and communication. The review and payment process is very streamlined with constant updates on the process of your order. Also their website is pretty slick.

Real Thread is an amazing company and has allowed our small business to grow and actually profit during the pandemic! Rob deserves a raise! He makes things so easy and streamlined for us!

Bottom line is they do what they say they will do and get the job done fast!

It was a quick and easy process to get my shirts. I would highly recommend this company. I had several questions and they were able to get back to me very quick! I appreciate their staff. Love my shirts too. Turned out great

This company is the best of the best! I've been working with them for months. The products are fantastic and will exceed your expectations. But that's really just the beginning. From shirt selection, to print options to a true fulfillment center, they handle it all. But their patience and customer service are above and beyond anything I've ever experienced. Thankfully I will be working with them for a long time to come and knowing that I can count on them 100% puts my mind at ease. I could not rank a company higher.

Customer service was excellent. Can t wait to get my T-Shirts! I know the quality will be superb.

This was our first try with Real Thread, and we purchased sample shirts before we place our larger bulk order. One of their account managers, Joey, was working with us on our shirt styles and print options. Joey was super patient with us through the whole process. He offered good insight on things to consider not just for now, but the future regarding what we would like to accomplish. He moved at our pace, and made himself available around our hectic schedule. He did a good job, and we can't wait to see the shirts!

Website is very attractive and user-friendly. I placed my order late last night, and had an email early this morning with an update from my account manager (Joey), then had the mockup in my inbox and ready for approval within just a couple hours. Finished up the approval and payment process, and should have my order within a week! The level of communication and speed of the process so far has been exceptional, and I couldn t have asked for any better or easier way to order merchandise.

The experience of working with Real Thread is truly enjoyable. They're friendly, extremely knowledgable, and deliver a stellar product. Water-based discharge ink puts them high above the rest.

AMAZING. LOVE THIS COMPANY!!!
Such great professional service!!! They got me EXACTLY what I was looking for.

LIV WAS AMAZING! Fun, quick to respond, flexible, informative. Patient. Who knew printing a shirt could be so fun.

They've been exceptional. Everyone I've been in contact with has been very helpful and kind. Couldn't really ask for much more than that. :)

These guys know shirt printing... Our order looks absolutely fantastic. Better than expected!

Really like the quality of their products & printing, they do a good job.

The entire team is quick to respond, extremely helpful, thoughtful and enjoyable to work with. The quality of the product is amazing and the shipping time is awesome.

Sarah She's great, super helpful. Stop messing around and give her a raise.

Sarah Brody is always responsive and easy to work with! She also offers suggestions that make our products better. Love Real Thread!

The design teams are so helpful! I would recommend using them for all your design needs!

Joey was very helpful and had a lot of great insight!

It s my first time getting into this and I m very pleased with the helpful support I got from your team. Thank you!

Sarah was extremely helpful and patient with me as this was my first time placing an order. She quickly responded to all of my questions.

Shirts came out awesome!! Great quality products. Staff is a pleasure to work with and order arrived an entire day ahead of schedule!

Very helpful and willing to go the extra mile to gain my business. Highly recommended.

All around great experience!! I was looking for a company to print some blacked on black shirts with our logo & found a video they did on YouTube explaining the different options so I decided to give them a try. The shirts came out better than I could have imagined! My account manager, Melanie, was superb! I would highly recommend Real Thread!

I've ordered with Real Thread for the past few years and I really like working with this company. Their ordering process is so easy. I love the client portal where you can see your merch order moving through the process of printing. Our account manager is Rob and he is so quick to reply and fun to work with. I am glad he takes care of our shirt and hoodie printing needs.

I ordered custom logo face masks for my company. I was very happy with the quality and would order again. The communication from their team was great.

Best I've worked, with no plans on changing print shop.

Had a great back and forth with Melanie before placing my order, then by the time I was working with Rob it was super quick and painless. Thanks!

I've had custom t-shirts made quite a few times for my business. So far I like Real Thread the best. The process is good, the delivery was on time and the printing is excellent. I much prefer their printing process to standard screen printing.

Best print jobs we've ever gotten done. By FAR!!
We use Real Thread exclusively now.
It's worth every penny.

Very professional and smooth ordering process, good quality and great customer service!

Joey was extremely personable and helpful. Even through my many edits and questions he was professional and made a point to care about my project! We're in an interesting time in the world, so the excellent customer service goes a long ways. Thank you, Joey & Real Thread.

Fantastic customer service makes ordering quick and easy! Real Thread delivers an excellent product every time!

The Real Thread team provided excellent customer service, from the chat with Melanie prior to ordering, to my numerous emails with Liv to get the order right. They were quick to respond to my questions and even managed to offer a quick turnaround. This was my first time ordering from Real Thread, but I will definitely come back for other needs. The service really was excellent!

Very helpful in providing me with options that fit my needs. I was unsure on which shirt I wanted so I described what needs I wanted to fill with my shirts and was recommended a few options.

Very personable interaction, I did not feel like just a number. I did not mention that I had a $100 credit from a previous job- Joey- included it on my estimate and that goes a long way on the building trust front. All my questions were answered quickly and I love the website interface.

I've worked with many different vendors on apparel production, and working with Real Thread is an absolute dream! They are attentive, flexible, and the products are always flawless. Our recipients love the products. Highly recommend!

Real Thread demonstrates exceptional service coupled with unique, high quality products at a great price. Under a tight deadline, our order arrived on time and our shirts were made with care. We couldn't be happier with our experience.

I've worked with Real Thread before, at previous jobs and on numerous projects. Huge two thumbs up on responsiveness, communication style, turn-around time for products, follow-up and especially quality. I recommend you guys every chance I get. Thanks!

Real Thread has the best quality shirt options, tons of printing options, great customer service, and super easy online ordering process! The printing process they have creates an amazingly smooth to the touch finish that most print shops cannot replicate. It's awesome! Their shirts are my favorite and I'd wear them every day if I had enough of them!

I was a bit skeptical at first. But they lived up to everything they promised. The shirts are super soft. The images we designed looked brighter, feel better than other companies we've used in the past. The customer service was outstanding. Our account executive walked with us every step of the way. Real Threads is now the official screen printing company we will use from now and moving forward.

Professionalism and customer service was A1.
Any questions were answered speedily and accordingly.
My design was captured as I wanted and recommendations were made to make sure the product was the best quality

I absolutely love Real Thread. I worked with Dru many years ago for my non-profit and he always treated me great. I now just put an order in for the creative company I run in Denver and their service was seamless. The mock up capabilities on the website are awesome and they delivered ahead of time and everyone I dealt with was incredible. I highly recommend the entire team at Real Thread.

Awesome customer service! I ordered 700 masks with our company logo for our employees when we return to work post-COVID. Rob was attentive, helpful, and made certain that we received an excellent product.

We had a great experience overall. The product is beautiful and well made. The team was responsive even when UPS was running late. ;) We will use again and suggest others do the same.

Hands down the best clothing print shop I've ever worked with. The quality and dedication to customer satisfaction is unmatched. I started working with Real Thread right after they opened and have never looked back. Highly recommended, best of the best.

Joey did a phenomenal job helping me find the perfect fit for my company's needs despite there being a shortage due to covid. I am exceptionally happy with the service that Realthread provides again and again.

Amazing place! I ordered t-shirts from them and it was a very enjoyable process. I was able to visit them while they were printing our shirts, and the people there were great at explaining the whole process to me.

Their customer service is top notch!! They are patient with all your questions and they respond to your emails so prompt! Love working with these guys!

I love the ease of ordering (including the approval process of the design). Melanie was very polite in her communication! Cannot wait until our custom masks arrive!

Our experience with Real Thread has been nothing but amazing! The entire process is quick and easy. The quality of the hoodies and T-shirts we ordered were fantastic. The branding (tag printing) is definitely worth it if you are trying to take your brand to the next level. The printing process that they use is by far the best that we have seen. I appreciate that we were assigned a dedicated account manager who worked with us through the entire process. Joey is GREAT he s definitely the type of individual that any business would benefit from having him as a team member. We can t wait to start our next project with Real Thread!

Rob is always easy and pleasant to work with! His customer services keeps us coming back! Thanks :)

Real Thread is a great company. This is one of those companies that you find marketing on social media but there are real people on the other side of the screen!

Their quality of print, service, and available options are among the higher quality material. There aren't many online and even local service that give you the option to print your tags or the kind of foil print. Real Thread offers it and owns it.

I'm starting up my merch line for my art page and their quality lines up exactly with the kind of quality I expect of my own art.

All of the work is done through mobile communication but the connection is real. My service rep was very communicative and responded promptly every time.

I am more than happy with my product and my customers are impressed with me because of them.

The quality of my customized pullover hoodie is on point! Joey from Realthread guided me through every step. He was patient, knowledgeable, and overall great to work with! I highly recommend Realthread and will be working with them again soon!

This has to be THE BEST company I have ever worked with in my lifetime. Literally! I had never heard of Real Thread until I went researching for a place to buy some face masks. I needed 500 masks with logos for work and within a short turnaround time. Liv G., at Real Thread and all her colleagues got us processed in a snap.

The proofs were made even BEFORE we sent over our logo - that's how on the ball they were. Each email from my end was quickly responded to by Liv or her team and in such a super friendly but professional way. We received our order in about two weeks, on the exact date they promised.
Liv followed up on things, checking to see if the masks were to our liking.

The entire process from start to finish with Real Thread was a wonderful experience. If all companies ran like this one, I would be one happy shopper! Actually, I'm a little sad that I don't need anything else to buy yet from Real Thread...

Thank you, Real Thread, for offering great masks, employing fantastic representatives and making sure your customers are well cared for!

Customer service is fantastic here and the quality of the tshirts are top notch! Would definitely recommend!

I can t say enough good things about Real Thread hands down, the best experience I ve had ordering t-shirts! Customer service was incredibly responsive, knowledgeable and super friendly. Big shout out to Ashley Cruces for being such a joy to work with. She expertly (and patiently) guided me through the entire ordering process and was always quick to respond when I had questions about printing processes, color choices and t-shirt options. I couldn't be more pleased with the shirts I received and seriously, I wouldn't even consider working with another company at this point...Ashley and the team at Real thread are that good!

Joey is fantastic! Always willing to help and find a pathway for us to order exactly what we're looking for and on a quick deadline

Excellent and timely service, from a friendly and experienced team. The process was also so seamless, I really like the email updates showing the process of the order in every stage.

very kind and helpful
Order came in great!

Great first experience! Rob was super attentive, straight forward, did their best to help get what we need when we need it.

We love working with RealThread and with Senny in particular :) We know that she'll keep an eye on every little detail, and help us come up with the best possible ideas (which also includes sometimes telling us when our ideas *won't* work well as we hope). Everything is top quality and we keep coming back for more. Thanks!

I spent about a month looking at tshirt companies online during Covid-19 and picked these guys/gals due to their reviews and due to the fact they could print inside the neck tag. I'm glad I did. They proactively realized they charged me too much and credited me over $300. Wow. I'd like to think I would have realized it but there is a reason why Real Thread has great reviews online.

Joey and the team was great to work with. Extremely responsive and helpful to create my large order.

I have been ordering shirts from Real Thread for a few years and recently did a mask order. Employees and clients love the look and quality of the materials and Real Thread has great customer service. I had a pretty significant problem with one order because I used an email chain from a far older order to initiate a new order, which caused some confusion. Even though it was certainly not entirely Real Thread's fault that the order was incorrect they made it right, immediately, which doesn't happen very often anymore.

I've worked with Real Thread on a few occasions and I am never NOT impressed. Most recently, I ran into some quantity issues and Kim was not only super responsive, but went way above and beyond to get the order corrected in record time.

So, yes. The service is phenomenal. But the product is just as good. Super soft shirts, high quality prints. If you are in need of custom, screenprinted shirts, I don't know why you'd look anywhere else.