RCS Garage doors was great to work with. I was loo...
RCS Garage doors was great to work with. I was looking for a quality product at a competitive price. Matt C did a great job and my new garage door was installed within just a few days.
RCS Garage doors was great to work with. I was looking for a quality product at a competitive price. Matt C did a great job and my new garage door was installed within just a few days.
AmeriServ is a first class company. Customer service was fantastic! I called just today, and Dustin Almond came over and installed a new garage door opener and performed all maintenance on our door at no extra charge. He also put in new bearings on the door for a very reasonable cost since I was having all this work done at once. The new opener works great and is much quieter than our older model.
Dustin also explained everything very thoroughly with a very positive attitude. I'm very glad I called AmeriServ.
Since the beginning of Covid we have started doing remodeling on our 13 year old home. We got to the garage doors to spruce up the exterior of the house and add some window with natural light in the garages. We reached out to RCS because of all there glowing reviews to get a estimate on new doors and look at samples of door panels they offer.
The technican came out to measure the doors and show us samples. The pricing was fair so we moved forward. Once the doors arrived they were in contact with us and scheduled a Friday install. Bob the owner came out when the guys were getting started and by 3pm we had new garage doors.
The whole process was very smooth and pricing was fair. Would definitely recommend them to anyone that is in need of garage door replacement or repair work.
Easy scheduling. Love the fact that I got a text with my service technician's name and photo AND a phone call to alert me that he was on the way. Oh, his name is Matt and working with him was easy. Matt was professional, honest (my garage door wasn't really broken), and explained everything I needed to know to avoid having the same issue in the future. He even installed a remote door opener while he was here (thought I'd have to make another appointment). Folks, take the stress out of garage door issues and call RCS. They know what they're doing. I am definitely a customer for life. Thanks, Matt (and the RCS team)!!
Easy to schedule, competitive pricing, and great service by Matt today! He did nice job explaining what we did and provided good maintenance tips - would recommend.
RCS was affordable, had great communication, completed the work quickly, and were extremely professional. Tim completed a custom conversion for an older spring on my garage door updating a large broken commercial spring to two custom springs. Thank you!
Justin was fast and very good. Fixed the door very quickly .
Matt was a freaking rock star! I highly recommend this company and Matt specifically. He was on-time, super friendly, explained everything well, and got out garage repaired quickly. He takes customer service very seriously and it shows which I greatly appreciate! Will be calling on Matt again if we ever need any further garage repair work!
Quick response; Donnie provided information regarding why problem occurred. Was able to repair in under an hour at a reasonable price. This is the 2nd time I've used this firm.
Matt was awesome he fixed up all our doors and reprogrammed our remotes for us. He even helped with our gate, which wasn't really his thing but he figured it out anyway!
We had issues with our door sensors. RCS responded quickly and had the door fixed in just a short time. Matt, the technician, we courteous and identified another issue that was not obvious and took care of it on the spot. I'll definitely use RCS again.
Awesome company...extremely nice and respectful...Bob and crew ( M did a great install
Had a major issue with our Solid Wood Double Garage Door. The Door is Massive and cannot be lifted by 2 men. Ryan from RCS had to come out 3 times as additional parts were needed. This guy was meticulous in replacing all of the aged parts that had caused my door not to function. He found issues that could have created a major catastrophe had they not been found. Grateful to this technician. Great Job! Mike
I've used this company twice; once to replace a 17 year old garage door opener and again to replace a broken spring. They are quick, courteous and professional. Randy has been the service technician both times and he is very good.
I definitely highly recommend RCS Garage Doors for any servicing needs you have garage door related. Honest, fair prices, and wonderful technicians. Jason McK. was absolutely wonderful due to his professionalism and expertise. Over 20 years in the business and the knowledge was evident. Definitely a customer for life.
Was very pleased with Anthony s professionalism, checked everything to make sure the door was working properly. He was very personal and helpful! I will call RCS Garage Doors again!
RCS was great! I needed both garage doors repaired that another company couldn t fix. We called RCS and Ryan came out fixed both the same day. He did a great job and in short order. They are a great value and I will be using them in the future!
Josh rejiggered his schedule so he could come fix our garage door opener. He was customer-service oriented and answered all my questions. He even gave me a tip on how to prevent the issue from happening again. Top notch service!
Just AWESOME!! This company arrived timely with a text prior to alert me who would be at my home. They inspected the doors, made the necessary repairs and did it all within the time allotted.
Great experience with Ameriserve. Did a new garage door installation for us. Reasonable pricing and very responsive service.
We called RCS, they were here within 24 hours, fixed our issue immediately. Anthony was our technician and was very friendly, professional, and provided us with a bunch of education to help extend the life of our garage door. I would highly recommend!
Thank you ,Thank you,Thank you! I came home late this evening and opened my garage. Pulled in and of course it wouldn t close. Its a cold and rainy weekend. My husband and I tried to close it on our own manually and made it even worse. So I called this company and got to a really nice guy named Matt. He said he could be here in 25 mins. He came out observes the issue and let us know that he could fix it. He took his time and made sure everything was working properly. The door sounds and moves better than it did when we built the house! Thank you Matt for your amazing service! Polite, patient and informative! Great Job!
I had an urgent need for a service call today, and thank you Jennifer for sending Matt out to help me right away! She understood that I was a little frantic and worked to get something scheduled as soon as possible. I cannot say enough about how helpful, friendly, understanding and professional Matt was. Such a pleasant experience from a totally bad situation. Would give lots more stars if I could. I was completely stressed out, but he fixed it so quickly. Thank you so much for the OUTSTANDING customer service. Will highly recommend.
Great company. I worked with Matt and he was informative and professional. I received an email with a picture of Matt prior to his arrival. He was on time, provided guidance on things I should consider and reasons why his solution would solve the problem and be cost effective. I had already met with 3 other companies and none had suggested the fix Matt proposed. I decided to use RCS and Matt came out within a couple of days of my contacting him. He worked with my schedule and got the job done quickly and efficiently. I would highly recommend RCS and especially Matt. I saved quite a bit of money working with this company.
Thank you so much to Matt for his excellent service on a Saturday. I called the office at 5 pm and by 7 pm Matt was there, diagnosed the issued and fixed it all by 7:45 pm. I really appreciate the professionalism of RCG Garage Doors and will certainly recommend you to others.
Responded quickly. Fixed the problem. Pricing was very fair. Techs Donnie and Brandon were great.
Josh, my tech was great did his job and cleaned up nice.
Called when a spring broke on one of our garage doors around 11AM. Repair Technician Donnie Dalton (hope I got his last name correct) was here by 3:30 PM and had it repaired in less than an hour. Great service, response, and price.
This company installed our garage doors and did an outstanding job. I just called them with a question about a security feature on the controller two years after the sale and they kindly addressed all my concerns. Their customer service is second to none.
I live in Indian Trail and I have been using AmeriServ for some years now. When your teens are learning to drive or if you are not paying attention yourself and run into the garage door theses are the best guys in the world. They are prompt, friendly, work quality is impeccable and they have the best prices hands down. I love these guys.
I pulled into my garage on Friday evening, pushed the button to close the garage door and as I was walking into the house heard a loud crack and ran back out to find one of the springs had broken. With my vehicle in the garage! After searching on YouTube for a solution to get my vehicle out (remote control and brute force did it!), I started calling garage door repair companies. It took three calls to find one that could come out on Monday morning between 7-9AM. I waited only to have the repair person never show up or call. I looked at Google reviews for RCS before submitting a repair request online and within a couple hours, I had a phone call back and an appointment set up. Steve arrived today right on time and did a fantastic job replacing the springs and calibrating the door all while answering a million of my questions about what he was doing and why. I like to know how things work so I appreciated Garage Door Tutorial 101 from Steve! I highly recommend RCS and they are the only company I'll call in the future.
Matt was very knowledgeable about our broken spring and how to maintain it in the future, he worked fast (took less than 30 min to replace part and service garage door), made sure the door shut flush to the ground, and beat their competitors rate! More than pleased with this company and their customer service! Will recommend and use them for future needs.
I called RCS at 3pm and Matt was at my house by 4:15. Matt C. Immediately saw the issue and made the necessary repairs. He, also, explained the steps needed for maintenance. Matt C was very knowledgeable and courteous. It was a pleasure doing business with RCS and Matt C. I would not hesitate to use RCS again for my garage door issues and request Matt C.
Very profession and courteous. Great product and service. Definitely reccomend!
Our garage door broke and within 2 hours a technician arrived to make repair. Matt, the technician was very thorough and did a great job. We would definitely recommend him to anyone needing work done on doors.
James was awesome worked around my schedule and had superb customer service skills thanks
Great experience with RCS - Mike, Eunice and Ryan! Easy to schedule and great communication throughout the process. The installation of our new motor by Ryan was also super efficient and clean! Great from start to finish!
Matt was very customer service oriented. He went over and beyond!
great company. I called and was served very prompt and professionally. I will most definitely be using them for all of my future garage door or opener problems.
Jacob the service technician did an amazing job. Company answered the phone on a Sunday, promised to schedule an appointment first thing Monday. They called right away Monday, had the appointment scheduled for that same day. Tech arrived onsite, on time, didn't mess around. Just got the job done. Great experience.
I was extremely pleased with my estimate today made by Ryan Wiley. He was on time, very friendly and professional. He is extremely knowledgeable and went above and beyond quoting my garage door. I was very impressed and I am so glad I called RCS! They are lucky to have such a great employee!!
Matt is and excellent technician and I appreciate everything was very pleased with the work.
Have only good things to say about RCS. Start to finish it was a great experience. We had a big project. Adding an additional garage door in our shop and installing a new 2 post lift. From office staff to professional installers, everyone was knowledgeable, patient, polite. The installers took the time to make sure my husband was happy with each phase of the project but worked quickly as well. Everything looks neat and professional, just what we needed for our shop. Thank you RCS, will recommend and use you for future projects.
Christmas Miracles! Our garage door collided with the top of my car on Christmas Eve. After putting the car in park, we tried to maneuver the door back down manually and it got stuck half closed. Both cars in the garage stuck on Christmas. I called RCS on Christmas Day hoping to leave a message for them to call me back the next day. Donnie actually answered and after apologizing many times to him for calling Christmas Day, he continued to take my information down and said they would call me the next morning to schedule a time.
The customer service lady called me first thing the next morning and had someone at my house within the next 2 hours. Donnie and Matt were very professional and worked their magic. They fixed the door back in less than an hour and you can hardly tell a difference. I thought it was going to be at least $1K repair/replacement. They didn't try to sell me a whole new door because they knew exactly what to do for a reasonable price. You can tell they have a lot of experience and are really good at what they do. I highly recommend.
My tech was very courteous. He called 2hrs in advance to let me know he was heading to my residence. I'm a very satisfied customer.
These guys are awesome!! Called them @ 9:30 a.m. and they had Donnie out and he fixed my problem by 10:30 a.m. They fixed my keypad because that's how my son enters the house after school. You just don't find good service like that anymore. Thanks Donnie and Ameriserve Great Job!
Matt provided EXCELLENT customer service. He came to our home on the same day, answered our questions, and repaired our garage door right away. Matt was personal and welcoming. We plan to use RCS again!
MATT was a Life Saver. I was so annoyed with trying to program the garage door (being on a ladder and pushing buttons over my head SUCKS) Matt called to let me know when he would show up and he was very prompt. He programmed the door and made it sync properly. He explained what he did and how it wasn't Too Much of a User Error...lol. I would definitely work with RCS and Matt again.
Matt came to our house today to replace the broken tension spring on our garage door and it works better than it did before and is exponentially more quiet as well. Matt is very knowledgeable, kind, courteous, funny and an all around fantastic technician and person. If we ever have any issues with our garage door I will absolutely be contacting RCS again and specifically ask for Matt as well as highly recommend RCS to all of my friends.
James was on time, extremely knowledgeable and personable. He did a great job
I must say Joshua is amazing. His work ethic and attention to detail is incredible. He was working on the brand new house next door to me and I asked him a question about the noise coming from my garage door and he offered to take a look without hesitation. He did immediately and fixed the problem I have had for almost a year. Thank you Joshua and thank you RCS for standing behind your customers and for gving superb service.
Just honest and informative! Mad me feel like I was in good hands.
James was extremely knowledgeable and helpful with recommending solutions for my garage door!
We had a great experience and Donnie did an especially good job. Far superior to that other garage door company!
Matt C. advised us on how to service our garage door, as well as providing great service. Highly recommend!
AmeriServ was in my neighborhood installing a new opener. My neighbor highly recommended them. They came to my house to repair a broken spring. They did great work and were in and out quickly. I highly recommend them!
Anthony was excellent. Our spring broke and we got a same day appointment. He got the door open and moved our car out, since we wouldn't have the spring until the next day. He was thorough. I appreciate he wore a mask and was respectful to my mom. We will call them again!
Josh came out quickly and was very helpful. Was able to fix the problem quickly.
Matt was very informative, Professional, and a real pleasure to deal with.
On time, quick, efficient and helpful with the suggestion of nylon rollers.
Harry Hawkins
Josh from rcs came and serviced my garage door today and want to say he did a wonderful job. He was very professional and prompt. He answered all questions I had very sufficiently. Any service work I may need in the future,I will definitely be using rcs, and most definitely be asking for Josh. I recomend rcs to anyone needing garage door service. Thanks Dwayne Thompson, a satisfied customer.
Hi.. Josh came out today a fix my garage door. He was on time finish in a timely manner. And he take care a snake in my garage I really appreciate that great work . And he explains about lubricant my spring. THANK FOR GREAT CUSTOMER SERVICE.
Wesley came to my house and quoted my replacement door promptly after they were recommended by Shane at Eager Beaver, my handyman service. Wesley came back, arriving on time and with a call ahead, and Installed my new garage door quickly and super efficiently. He made some little adjustments to make the installation work better for my needs, explained the features of the door and cleaned up after the job. I'm thrilled with the door and the service from Joe Hendrix (Operations manager)and Wesley from RCS garage doors. I will recommend them to my friends and family.
Anthony did a great job at my parent's house. The work looks great, and they keep talking about how polite and helpful he was. Thanks, guys. We'll definitely use you again.
Matt Carr , came out to repair my garage door opener for me. I was told by someone else I needed a motor, but after Matt look at it ,it turns out I didn't need to replace my motor. Matt had to set my limits, tune & lube. Matt was very pleasant and he explained in details everything my husband and I needed to know before he starting the repairs. Great job Matt Carr!!!!!
Matt did a great job and explained the issues my door was having.
Door was off of the track.When I called,the receptionist was very nice and helpful and informed me that the Technician would arrive in approximately an hour.Danny was prompt and nice to deal with.
35 minutes and the door was fixed!
RCS Garage Doors (Josh and Nancy) were professional, kind, helpful and went above and beyond to help when I needed them.
Great service, they came out right away once we contacted them that we had an issue with our garage door. They installed a new garage door motor with all new accessories. Price was spot on for what I expected to pay
Josh came out & did an outstanding job!
He also gave me handy tips for maintenance.