Radisson Hotel Whittier

Radisson Hotel Whittier Reviews

Reviews 601
4.1
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Awesome

Great service and staff!! I was very impressed wit...

Great service and staff!! I was very impressed with the daily housekeeping staff. They did some nice touches in their daily routine that went above the call of duty. Only downside: No laundry facilities on site.

This hotel is very "worn" with staff that indicate...

This hotel is very "worn" with staff that indicate indifference to guest comfort and support. Refused to help my frail cousin with luggage. Charged family from Mexico for breakfast when we paid for breakfast as part of their room charge. I won't be back.

Not up to par for a Hilton property. It's desperat...

Not up to par for a Hilton property. It's desperately in need of a paint job. The hallways are very scratched up. The switch on the lamp was missing. The room was dated and drab. On the other hand, the staff was great. Very welcoming, friendly and helpful.

Terrible terrible terrible! Only 1 elevator is wor...

Terrible terrible terrible! Only 1 elevator is working. Construction is everywhere. The mask policy, is a lie, the staff is afraid of the customers and DO NOT ENFORCE, the stayed policy. I felt unsafe and should I or my family get COVID-19, WE WILL SUE this hotel. The manager is rude. I will never stay at this Hilton property again! I'm a Hilton Honors member and I'm disgusted with this property. It is run like a Motel-6 and NOT a Hilton. DO NOT STAY AT THIS PROPERTY. They have NO SECURITY AND IT IS in a tough neighborhood.

Good

Clean and spacious rooms. We wanted to get a doubl...

Clean and spacious rooms. We wanted to get a double room but none were available because of on-site events. They let us use a roll-away instead. The roll aways was short, but comfortable.

An amazing hotel. . With great happy hour specials...

An amazing hotel. . With great happy hour specials .. $3.00 cocktails and happy hour food from $5.00 to 7.00 hot wings, pizza, spicy shrimp Quesidia , pastrami sliders , nachoes .. and a great bartender from 5 to 8 pm go visit

Pretty good hotel over-all. Rooms seemed dated and...

Pretty good hotel over-all. Rooms seemed dated and barely maintained. I didn't use the pool but it looked fine and other people were using it.

Cons:
- Dark and dingy rooms
- No option to have a microwave in your room. Everyone has to share a single microwave on the second floor

Pros:
- Big no-hassle parking lot.
- Side doors that allow you direct access to the stairs instead of front door.
- Decent breakfast buffet
- Decent Gym

Originally, I was concerned about the service. I ...

Originally, I was concerned about the service. I had a 12:30 reservation and when we arrived we were told it would be another 20 after we had already waited 10 minutes. After being seated, I must say I was very pleased with the service from all the servers, i.e., Domingo, Rene, and unsure of the 3rd server's name. Enjoyed the brunch at Sophia's.

Staff was nice and professional. Location is very ...

Staff was nice and professional. Location is very convenient. Cleanliness is where it lacks. Mold and rust in the shower and bathroom. Carpet is old and musty. Headboard was outdated by design. But staff made up for the stars.

I like the fact that the rooms are very clean the ...

I like the fact that the rooms are very clean the place was nice, the only Downside was the pool was I don't know how to put it not clean the jacuzzi was closed but as you can see the water is very clear but the pool water was a little too hazzy and it felt really Yuck slimy at the bottom disgusting.. My daughter went in the pool I noticed that it kind of bubbled up and said to my eldest daughter it's not supposed to do that, then my eldest daughter went in she had goggles on and she said that the pool was very dirty in the bottom that she could see trash she got out right away!!! I had my daughter and my niece get out go back to the room to shower they got to keep a better eye on the pool because honestly ill!!!!!!

To

My room was next to a family with small children a...

My room was next to a family with small children and they were loud with running and crying during the night!!! Didn't get a good night sleep or rest. I called and complained but didn't help.

Pretty much what I expect from a low/mid-rung Hilt...

Pretty much what I expect from a low/mid-rung Hilton: generic decor, overpriced breakfast buffet, horrible music piped inside and out. I was pleasantly surprised by the location, which is easily walkable to the cute shops and restaurants of "uptown" Whittier. I was unpleasantly surprised by the fire alarm that went off repeatedly from 8 p.m. through the wee hours of the morning. We got cagey responses from the staff, including an obvious lie that they were upgrading the system. Eventually they got someone to come in to fix it, but why it took six hours for them to get to this step is beyond me. In addition, the internet in the room (at least on the 7th floor) was extremely spotty, out more often than working, so I can't imagine staying here for business. The water from the tap was so soft it was undrinkable, and the staff was not good about keeping the water in the lobby filled. In summary, good location but mediocre management.

David at the front desk was wonderful. Very apprec...

David at the front desk was wonderful. Very appreciative of him when he acted as security for my daughter when bringing cases in from her car. Very welcoming and fabulous staff! Magnificent hotel

Service was great and the rooms were cleaned and t...

Service was great and the rooms were cleaned and tidy. I didn't have any problems with any of the service but the walls are pretty thin and some people can get noisy. Overall it was a great experience and I would stay over again.

The room we had was very old and poorly designed. ...

The room we had was very old and poorly designed. The carpet was old & seemed really dirty. Everything needs a fresh coat of paint. The beautiful lobby is very misleading. The free WiFi is awful, too slow. There are not enough towel racks and not in the right places. The actual rooms need major updates. The breakfast is confusing as to what's complimentary and what's not. The breakfast like the rooms are way over priced for what you get. All of the breakfast items should be complimentary due to the ridiculous prices of the old, disgusting rooms. What a disappointment. We will never stay here again.

Sophia's. Brunch is Amazing...

Sophia's. Brunch is Amazing...
The food is fresh and delicious.. Excellent and friendly wait staff... Nice place to enjoy your Sunday...
We sat by the pool since the day was so beautiful...
Excited to share this place with you... Enjoy Cheers!!!

Staff was friendly and helpful. The room was very ...

Staff was friendly and helpful. The room was very clean and nicely laid out. Great breakfast with a very professional and courteous staff. Best hotel I stayed at the whole time I was in southern California. Will definitely stay here again.

new staff every week , been going to this hilton/d...

new staff every week , been going to this hilton/double tree,etc, for many years, my family and i recently fine that they are not that willing to work with customers of many years with the prices, its a shame, when the new owners really DONT HAVE CUSTOMER SERVICES, alot of the family we spoke and known for many years are also sad of poor BRUNCH that they put out, FOR THE MONEY , not worth coming if things and customer service at the front desk does not change, they don't even meet double tree/hilton standards

Great

Almost $200 a night? This is insane the rooms are ...

Almost $200 a night? This is insane the rooms are no better then the motel 6 for a quarter that price Hey, 1982 called they want their decor back. This place is severely out dated. Save your money stay else where and thank me later when you can buy dinner with your saved money

We live in Whittier. Our house was burglarized and...

We live in Whittier. Our house was burglarized and vandalized. I was too distressed to stay in my home, so I booked a room at the DoubleTree on Greenleaf. When we arrived, exhausted to the DoubleTree. At check in I found to my dismay that I booked on line for the wrong day. The supervisor at he desk, David, told me not to worry he would help to cancel and change our reservation. Everything he did was for our comfort. He even gave us warm cookies. The room was clean and comfortable. A much needed sleep was had. Thank you David, thank you DoubleTree. I totally recommend the Double Tree you won't find a better or cleaner hotel in Whittier, or the surrounding area.

We checked in late which was easy we already had r...

We checked in late which was easy we already had reservations we were welcomed with warm cookies. My kids loved... only down part was there heaters were not working... we were very cold amd it was already late so we still stayed but when told about it in the morning they didnt even say we will look into getting it fixed or we are working on it nothing... it was very cold and rainy during this time if year.
Pictures online do not match the rooms either.

Neat

I had $480 in cash stolen from me here and a brand...

I had $480 in cash stolen from me here and a brand new apple watch. My watch still says it's in the hotel by the front desk somewhere. If you stay here hide all your stuff really well.

It was okay , just cause the breakfast crew doesn'...

It was okay , just cause the breakfast crew doesn't communicate with the hotel. They tried to charge me additional $40.00 for breakfast a room I paid breakfast for $200.00 a night... soooooo anotherward is I paid for breakfast with the room and they tried to charge me again ...and they were talking in Spanish like I didn't understand....completely upsetting!!!!

Radisson Hotel Whittier

Radisson Hotel Whittier

4.1