Radisson Hotel and Convention Centre Edmonton Review

Went to a convention in the West Conference room. Place was clean and organized.

Great location for the trades breakfast. Food was spot on with plenty of selection. I just wish the coffee cups were a little bigger ;)

Amazing hotel. Would recommend.

Breakfast buffet was delicious.

Great food, good customer service, everything is always clean.

Nice staff, clean environment, fresh food and reasonable prices. Buffet to get you in and out quickky or let you sit down and fill up. 5 salads, soup and a variety of sandwiches, full buffet with soup & salad or just a quick, hot bowl of soup, they have a choice to suit your appetite or your wallet or both! Do not forget to tip your wait staff!

Had an awful experience here. Stayed for a sporting event the power went out and the manager and staff didn't seem to have a plan in place. When I inquired about a refund they said their system was down. They made next to no effort to accommodate - despite the fact I was paying for a suite that weekend. Then, in the middle of the night, the fire alarm went off with no explanation from staff the next morning. Do not stay here if you are looking for friendly staff, a good nights sleep or a positive experience.

Problems checking in I was charged twice, calls from the front desk in the middle of the night and calls before 11 am about check out times.

The location is quite a bit away from the city center, it's located more close to the south-east industrial zone but it's well connected to the city center.really clean and good pool.also the breakfast and the dinner inside the restaurant are really good.

The venue was beautiful for my friend's 18th debut celebration/birthday and the servers were extremely courteous during the event and food was always provided. The location is secluded however there was a huge sign indicating where it was making it easy to find.

Service was great. Ordered in food (blt) and it was great. Only reason I didn t give 5 stars was the rooms could use some upgrading/maintenance. Paint was chipped and desk/cabinet drawers slid open randomly. Bed was super comfy though. All in all would recommend!

I just called this hotel and got hunged up on; I wasn't sure, so I called a second time anf this time I heard someone pick up and hung up. Very disgusted by the service. I guess I will be taking my money else where

I've been staying at this location once a month or every two months, and it has always been great, today we just found out bed sheets and pillows dirty and with a bad smell..

1 day room not cleaned. The waitress in the restaurant and pub will intimidate you if you dont give them tips. Food was good. Room big. Far from attraction area. Close to industrial area

Room was good. Food was not very good. Beef skewers full of fat and griddle. Low quality meat.

Beds are too soft on the old tower. If you are in the newer section. It's a much better hotel.

Please try to avoid this serious low service hotel ever seen. THEY EVEN DO-NOT CLEAN YOUR ROOM AFTER SEVERAL REMINDERS AND EVEN AFTER REMINDING THEM ITS NOT SAFE TO HAVE KIDS BEFORE A PROPER CLEANING AND AFTER HAVING SHARP THINGS SCATTERED IN ROOM BEWARE

Rooms are junk. Looks like they furnished the place from several liquidators. You lay down in a bed and sink half way down. Some TV's work, some don't. Staff don't seem to care which tells me management doesn't seem to care either. Talked to the sales manager and head housekeeper about my issues and all I got was excuses. Although the sales manager said they were in the process of changing the beds. That was a year ago. Only stay here cause it is the assigned hotel my employer chose. Your money can be wisely spent elsewhere

Convenient location for me as there are no other hotels near by. All the facilities are great. Good restaurant. Room was clean and bed was very comfortable.

No complaints. Good quality but wasn't blown away either.

Visited a friend staying here and met in the pub for drinks. Need to improve draft selection but food was tasty!

My wife and I have been here twice now for 'Paint Night' and I have to say that this hotel is beautifully decorated for the Christmas season and their restaurant is designed VEEERY nicely and the staff are fantastic.

Nice venue to decorate. Staff were friendly and helpful.

Went here for our company Christmas party. Food was really good staff was very friendly.

The rooms need a serious updated and apparently the room service remove one of the towels per each day so every day you have one towel less.

I attended a professional continuting education event at the conference center. It was a nice room and there was plenty og parking. They ran out of coffee and hot water at the first break.

2nd visit. Rooms are nice and clean, great water pressure in the shower.

My favourite place to stay in Edmonton. Great location and rooms. Rates are very competitive as well. Katie and Joelle at the front desk are always a treat. They will totally brighten your day, make you laugh and make sure you feel welcome.

I went there for Burnco interview
But I loved the place is nice and welcomed big freight and nice place to be

Recently renovated venue. Many conference and event rooms.

Had the butter chicken it was decent for a hotel. Rice could have been a little fresher

Rooms are comfortable. Looks newly renovated. Breakfast was a little expensive for a buffet. Spa area was good.

Have stayed here over a month with work. During stay, fridge broke, all food spoiled. Light bulb burnt out when arrived and was never fixed. Tap in bathroom keeps falling off.
Housekeeping is far less than adequate. Put in requests to have room cleaned multiple times and still not carried out.
Management/front desk seems incaple of providing an proper stay to guests staying long periods of time.
Will not recommend this hotel to any of my co-workers.
Terrible experience.

Terribly disappointed with the hotel security after being kicked out of the pool area by a flashlight weilding self proclaimed security guard. Had a week stay booked for multiple rooms I cut short after he has put a bad name on this hotel by making up rules and being way too pushy. Had a pair of dirty underwear stolen from my room witch I felt absolutely disgusted in them after noticing missing. Have stayed here before multiple times before but after this experience I will never be returning to this hotel. Disappointed in who they hire and how they do not stand up for paying returning customers. Will be calling head office tomorrow to inform them of the wrong doings at this location I had experienced... unacceptable for how much money and time I have invested into this location to be treated like a criminal and for them to make me feel like I was 2 feet tall. Will NOT be staying at this location again and highly recommend you do not either.

Our daughter was stranded in Edmonton. We had arranged a room at another hotel and was treated terribly by the management and staff. Thank you for the professional, kind and efficient manner in which you helped her. We will be forever grateful. Truly a first class hotel!

My husband and I had the displeasure of staying at the Radisson last night. His company Christmas party was held there and the food and the venue were amazing. The room however was not. Beaten up furniture (the office chair was missing a wheel so he couldn't sit in it and that was the only chair) and the beds were like trying to sleep on lumpy concrete. The front desk staff we're very apologetic but it's not their fault.....come on owners step up your game! Would not recommend!

The rooms are clean, the beds are comfortable, there are enough wall plugs for all my tech. Over all a good experience

Good breakfast food although not enough signage for where the meeting was. People in next room were ass holes and asked 7 people to be quieter but yet they were chanting and being irrationally loud! Raddision was good overall

Beautiful modern rooms. Super comfy beds and pillows. The shower with 3 heads was divine. Finding the rooms can be a challenge so make sure to ask for directions

Really nice decor since the renovation. Hallways are a bit of a maze to navigate. Friendly staff. Good food at the buffet dinner for our banquet. Good drink selection.

The rooms were super nice, beds were comfy and it had a pool. The restaurant was really good too

Very nice a little out of the way but 1/2 hr to everything

I have stayed at this hotel twice now. The rooms are very nice and affordable. Will stay here again.

I stay here for work. The food is sorely over priced but typically acceptable. The staff is usually pretty nice. But like anywhere theres some bad apples. I would stick to the pub for dining and check the elevator for free breakfast vouchers.

Only 5.00 per day to park if you work for horizon North

Very disappointing experience. Checked in at the desk at 12noon. Was told we had 2 rooms on 6th with the rest of the party but rooms were not ready. They took all my info and card imprint. Told us they would call when rooms were ready. At 415pm we still hadn't heard anything. Told us then they didn't have our reservations and proceeded to take all the info again. Assigned us 2 rooms on different floors and said that was all that was left, take it. We had a senior with us and that was not an option but they wouldn't accomodate. No idea what happened to our original reservations and room assignments. Staff did not apologize. Took another hour to get us 2 rooms on the same floor finally. Did not need the stress.

My work had its holiday party at the Radisson, and a couple friends and I got a room so we would have a place to get ready and to hang out afterwards. We got one of the premium king rooms, and it was absolutely beautiful! The room was a good size with comfy beds and had a decent kitchenette area (mini fridge, microwave, sink, coffee maker), and the bathroom was large with a nice shower.

There's no view with this hotel, unfortunately, so if that's something you need in a hotel maybe avoid. The hotel is in an industrial part of the city overlooking a freeway, and if you're on the first floor (as we were), you get to look out onto staff parking instead. We just kept our curtains closed so no one could look in.

We also stopped in at the restaurant for brunch before we left, and it was delicious! Service was a bit slow but the waitress was polite and the food was nice and hot when it came from the kitchen.

First time experiencing the Radisson in Edmonton. The people at the front desk were a little slow with the check ins and were not very pleasant. We received a room #306, which would have a washroom that is extremely noisy with a constant squealing noise. Very bothersome.

This hotel is very nice. However if you have a family I do not recommend coming here as it is not close to amenities that families need when they are traveling. This hotel is located in an industrial center so there are no stores within walking distance if anything is needed. The pool facility looks quite nice, the rooms are a bit on the small side but overall it is a nice hotel

Wow, I walked in and was immediately inspired to start taking pictures. Christmas nativity scenes, awesome decorated tree and fireplace.
Every corner of the entrance way made me feel warm and welcome. We were there to attend a New Years Eve event and much to my surprise there was a wedding and 2 other celebrations going on as well. The ambiaunce in the pub, where our event was, makes you feel like you want to celebrate and we did. The pub food was great too.
I would highly recommend the Radisson Hotel & Convension Centre to for any event you are planning. Classy place and plenty of parking.

Hallways and rooms lighting could be better. It's a little dark.

Ok stay...pillows and bed not very comfortable, but the hotel and room look nice...like ski lodge

I was there to participate in an event in a convention room. And was pleased with the cleanliness on the washrooms, quality of the food, and the replenishment rate of the water stations.

given the fact I was there as a presenter for a conference on a variety of different disabilities and service agencies, the washroom wasn't accessible. My small walker did not fit in the accessible washroom stall.

No hot tub, or sauna due to covid but beds were comfy

awesome restaurant for a quick lunch. Well done Radisson :)

The room my husband and I had was absolutely amazing. We were very impressed.

was one of the hotel with good service, food at the restaurant was tasty, very clean, 10mins away from Grey nuns hospital. the only thing we didnt like is we can hear the next room phone ringing, sneezing, and 6am alarm clock. but rather than that is excellent

Very nice hotel ... the rooms very clean and spacious the staff very nice and professional the exellent food with beautiful terrace a lot of sun .. negative point the carpets are not well installed i adore my stay i recommend and i go back on !!!!!

Clean room. Helpful staff. Upgraded free to executive king size. Great stay.

Meh. Honestly go to the other raddison. Better location, much cleaner, and you don't have to hear trains and loud vehicles all night. Rooms are dirty. Got transferred from the old tower to the new one because it was gross, but the new room still had the same wooden "headboard" which still had adult hand prints all over them and the overall room was not entirely clean. Oh, and did I mention the trains? All night? Also not an ideal shower if your a mom who brings your small children into the shower with you to wash up. There is a main shower head, and two small ones at waist hip height which sprays your children directly into the face - no avoiding that one. I also asked for a crib which never came.

My initial impression was quite good, I thought. Wow!! Am I at the MGM-Grand RN?!

But upon a couple visits I've noticed they are quite par with other places I've stayed in Edmonton. The heater/AC sounds like Elon Musk is landing a spaceship up in aheyumph, they forgot to clean my room one day (this was VERY difficult for me because I don't know how to make the bed) and the internet is nothing to yeet about.

It's pretty ok
Good job

A surprise middle of commercial area of East of Edmonton.

We stayed in the jacuzzi suite. It was very nice. The lighting in the room was a bit weird though. The breakfast buffet was as good as it get for a hotel.

Location was good. Close to all amenities and easy to find. Rooms are clean and spacious, and customer service was friendly, courteous and knowledgeable. Would highly recommend.

Management should watch staff operation very closely as bad guests activities reached the unexpected behavioural with staff agreeable on that

Nice conference center. Chairs are a little on the uncomfortable side.

Wheelchair ramp was really inconveniently placed. Patrons were blocking it.

Great place to sleep .....service n staff are wonderful...very nice price...stayed few times will be back again.