Radisson Fort McDowell Resort

Radisson Fort McDowell Resort Reviews

Reviews 1283
4.3
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I got ripped off by this place, then I complained ...

I got ripped off by this place, then I complained to the Better Business Bureau and the company lied to them about what had happened. They basically stole $200 dollars from me and they refused to talk to me and have never contacted me. I strongly advise AGAINST staying here!!

Beautiful new casino. Not enough bars open after m...

Beautiful new casino. Not enough bars open after midnight, no additional auxiliary soda/water stations after 10pm when the casino was really busy. Limited amount of older penny slots with plexiglass dividers available, plexiglass only between newer slots. Poker room is nice, but only 1 game going on Friday Grand opening weekend. I wish they would have put a bathroom in the poker room.

Fun

Worst service. Then 'lost' our reservation so we h...

Worst service. Then 'lost' our reservation so we had to wait in the lobby for FOUR hours. The hotel manager or owner (unsure) was staring at my children the whole time talking to them in a way I felt very uncomfortable with. The room wasnt even completely cleaned. Not only would I not recommend this place but I'm telling everyone I know about my horror story.

Did not stay went to play at new we ko pa casino. ...

Did not stay went to play at new we ko pa casino. I was not impressed. Machines were not paying. They took away all the fun slot
Machines the Fort had. I loved the old fort.
Will not go back.

The first room we were put in had a broken bed, an...

The first room we were put in had a broken bed, and rather then send someone with keys to move us to a different room, they made us come down to get them. Other than that, it was a nice place.

Played some games. Spent $20.00 and left with $95....

Played some games. Spent $20.00 and left with $95.00 more in my pocket. Walk around checking out the games. On the way home to fill up with gas for the Expedition. Damn it took $80.00 to fill it up. Forgot that gas was $3.00 a gallon. My gas tank holds between 30 to 40 gallon tank. Guess I'll stop at Dunk in for the 2 for $5.00. . Ate in the parking lot. Bye for now.

Stayed 2 nights (Dec 26 & 27, 2018. On the first m...

Stayed 2 nights (Dec 26 & 27, 2018. On the first morning, they shut down the water & we couldn't use ALL bathrooms & shower in the room as well as other parts of the hotel. My wife & I had to leave the hotel & go out to public restrooms in another Hotel. On the 2nd night, the hotel had water going on & off through out the night (noise). Guests could not use toilets & showers in their own rooms. Upon checkout, they gave us $25 credit for the inconvenience. While the gesture was there, the amount was not correspondent to the major inconvenience caused.

Loved this Resort! Staff was very friendly, rooms ...

Loved this Resort! Staff was very friendly, rooms were nice, great views, pool and spa area were very clean and a very fun area to spend time with my family! Hope we will be able to stay with them again in the future! Great experience

Beautiful clean nice hotel. Worst staff ever. Watc...

Beautiful clean nice hotel. Worst staff ever. Watch out for Anna at the front desk, bad attitude and she's not afraid to be rude to guests. I travel for a living and have never been spoken down to like that by someone in customer service. Fire the staff and get new people and this could be a five star place.

Friendly, efficient staff. Nicely furnished rooms ...

Friendly, efficient staff. Nicely furnished rooms have mini fridge, coffee maker, cable tv, small dining table and desk. First floor rooms that face the pool have walkouts - ideal for pets... recommend!

I made reservations by phone and they did not warn...

I made reservations by phone and they did not warn me that the spa was closed for renovations (although in the room there was advertising for the spa, it did not indicate that it was closed) or that the parking lot was under construction. The floor they put us on was not 100% either. There were plastics covering the carpet and they were repairing damage caused by moisture. The concierge was not available during our stay. Apart from that, I did not think they had very good customer service, in general. The room was two-three, but the bathroom floor was not clean, 3 towels had stains, and the lid of the ice cube was very dirty. Soaps and toiletries are from Bath and Body Works.

Clean

Most enjoyable . Wonderful staff very helpful.

Most enjoyable . Wonderful staff very helpful.
Beautiful pools and spa. Played Cornhole lots of fun. Dinning at Ahnala was fantastic!
Looking forward to going back.

We always have an excellent time at the We-Ko-Pa r...

We always have an excellent time at the We-Ko-Pa resort. They are currently building a new Casino, so there is some construction going on. This did not cause us any inconvenience.The beds are very comfortable, and the rooms are nice and spacious. There are many excellent and inexpensive dining options available. We love this place!

Very clean, modern and well maintained. Staff is v...

Very clean, modern and well maintained. Staff is very courteous and catering to any and all needs. A family friendly place for relaxing, by the pool (they have a movie night Saturdays), getting a massage or on the golf course. Various other outdoor activities, horseback riding, rafting and Jeep tours.

Great hotel in the heart of the desert. Very acco...

Great hotel in the heart of the desert. Very accommodating staff. Close to many amenities. The main restaurant is unbelievably good. Love that each night there are many fires burning that you can sit around and take in the surroundings. Pool is great and has wonderful view of the mountains.

Delightful...simply a delightful experience! If y...

Delightful...simply a delightful experience! If you ever went to the old Ft. MacDowell casino and resort, be prepared for a shock - the new We-Ko-Pa casino resort is incredible! We went for an overnight stay in the luxurious hotel. Everything and everyone was fantastic. We ate at Ahnala restaurant for lunch (pro tip: if you stay in the hotel your resort fee includes a free appetizer with purchase of an entree). The food was wonderful. Get the French Dip or the Quesadilla. The casino is completely new and wonderful. The bingo lounge is incredible and has great food too (at reasonable prices). And the buffet - a MUST DO EVENT. The buffet is covid-conscious and guests are served. The food is delicious, with "stations" to choose what you like. This is the most friendly group of people, and throughout the entire resort. I highly recommend going for an overnight get-a-way. You'll love it!

What a beautiful setting. The rooms are spacious a...

What a beautiful setting. The rooms are spacious and clean. The grounds are beautifully landscaped with regional plants and the mountain vista's are wondrous. The staff are very friendly and the food is scrumtious.

We checked in at the beginning of memorial day wee...

We checked in at the beginning of memorial day weekend for only 1 night using a Living Social Deal. We had problems with the coupon code and a manager came right up and took care of getting us all settled into our room.
She graciously upgraded our room and gave us some free play for the casino for our wait, at her insistence not ours.
We had a King room facing the pool. The rooms are adequately sized, the bathrooms lacking although. They are just the basic shower/tub combo from traditional hotel fashion. (the Talking Stick rooms can not be beat)
The Bed slept amazing.
The pool was great, hours being 7 am-11pm (we stayed at Wild Horse the night prior and they were 9-9). The pool had one larger section and a smaller one; with spas on either ends. I would like to see they designate the larger one for families and the smaller one for adults only. We were there for our 15 year anniversary and a little more peace and quite would have been desirable. The staff was instant on the no outside food/beverage policy which I don't care for.
We had a few maintenance issues needing to be addressed once we settled in; the mini fridge (which Wild Horse doesn't have) would not turn on and the light over the shower burnt out before we left. They handled our needs with speed and follow through with phone calls.
Very Very Good Customer Service

Stayed here for 2 nights in a standard room with 2...

Stayed here for 2 nights in a standard room with 2 queen beds and really enjoyed our stay. The room had all the amenities we could really need including a fridge and a nice TV. The room was very clean and well stocked with towels, washcloths, blankets, pillows, etc. Even with 3 people in the room we never ran out. The attached casino is perfectly nice and enjoyable. They have a good selection of slots and table games, as well as a very large bingo hall and a poker room that was running daily tournaments and cash games. Only issue for us was the fact that smoking was allowed in the casino so each night we left with our clothes smelling strongly of smoke, which wasn't ideal. We also had dinner at the Ahnala restaurant at the resort and were pleasantly surprised. The food was excellent and the menu seemed broad enough to cover just about any taste. All in all, We-Ko-Pa provided exactly what we needed for our short stay and I would definitely consider staying there again, especially if I were planning to play the attached golf course which looked very nice but just didn't fit into our schedule on this trip.

Nice room stayed in the king deluxe room, it was s...

Nice room stayed in the king deluxe room, it was spacious had mini frig nice set up, the only complaint I would have would be that the description on groupon promised that the room would gave view of pool or mountains and would have a patio and once there i was advised that only the suites have patios and my groupon didnt cover that. But play credit and dinnIng credit feature of the groupon was a nice addition to the stay.

Very nice facility!

Very nice facility!
They had us in a room where someone must've missed the urine in the corner under the bathroom sink and a leaking toilet...They moved us with no problems and when it came time to pay...they dropped the price for our stay by a lot!

My wife and I did a staycation at this "resort". ...

My wife and I did a staycation at this "resort". During the summer if your wish is for an upgraded best western and vacant spaces and half menus. Then this is your place. All the posted hours and services will very from day to day, if you were hopping for that sunset milkshakes at the golf club, don't count on it. As the restaurant closes early. The spa is, undrwellin with abrevated hours and no clear place to book. Nice setting, friendly staff grate views and a well kept pool. Just bring a book unless slots are your entertainment.

Not enough staff to handle a full load/ conference...

Not enough staff to handle a full load/ conference. Very unprofessional! Turned me away from ordering take out at restaurant saying too busy when it was 1/4 full at 8pm. Ordered room service between 7:30-8 and stated if arrives after 8:15 that it would be too late. Cancelled at 8:20 and it showed up at 8:30? Stated too busy. They Need to hire more staff on such busy sold out weekends, but have been coming here for years on busy weekends as there is no choice and it's always the same. They would make so much more money if they had more staff. Check in was awful as I was put in a dirty room with unmade beds and towels on floor, had to switch rooms and they gave me the keys to another unmade room, but my luggage was in a different room. This was all at 10pm with 2 kids in tow. Very disappointed!! One star is for the beautiful grounds. Even the maid service took too long so I had to just turn in towels and take new ones, and empty my own trash. So much for trying to somewhat be on vacation although at a conference.

Great little resort to stay at for a staycation or...

Great little resort to stay at for a staycation or to just get away for the night. My wife and I stayed the night to do the Lunar Bingo but we also enjoyed the pool as well as the food! We'll definitely be back!

We had such an amazing stay, the best customer ser...

We had such an amazing stay, the best customer service we have ever had! I went on a last minute trip with my partner for our 5 year anniversary and the staff were so amazing! Dinner at Ember was to die for, the service and quality of food were amazing. Everything was delicious, even when we didn't know what we were eating. Their wagyu filet and cocktails were delicious! Our stay at the resort was relaxing, everything was very clean and open. The casino was great and we actually came out winners! Everything was very clean and all of the staff were so courteous. I played cards for the first time and the staff was patient with me and very helpful, they helped me not lose money! We ended with breakfast at Anhala and their amazing mimosas and their accommodating staff (we accidentally slept in but were still able to be served breakfast). Everything was amazing and better than we would have hoped for, we will definitely be back soon.

You have the cleanest and most beautiful rooms I'v...

You have the cleanest and most beautiful rooms I've seen since I managed the housekeeping department at one of the Holiday Inns. I loved it so much I told my sister's about it and they will be coming to stay at your hotel. Your entire facility is beautifully maintained and out of this world. Thank you.

I have always wanted to visit and stay at this res...

I have always wanted to visit and stay at this resort, due to it being in our area and the rave reviews. We got married in May and thought this would be a great place to stay for the weekend before we left for our honeymoon. It was a terrible experience. So bad, in fact we left a day early. The staff, especially the front desk was rude. They were watching videos on the computer, and when asked if we could get help with luggage they said "no".

Radisson Fort McDowell Resort

Radisson Fort McDowell Resort

4.3