Quest Diagnostics, Inc. Review

Would give zero if I could. Needed same day results aka STAT results, called ahead of time to confirm it could be done and confirmed same day. STAT was said to be 4 hour turnaround on both the call and in person. I went in and had finished my labwork at 9:30, by 4, there were still no results. The lab would not pick up the phone for me or my doctor so I went back to the lab and a woman named Priscilla proceeded to give me the runaround: first saying STAT is up to 6 hours, then when I told her it had been more than 6 hours, saying that there wasn't a guarantee. When I said that didn't make sense, she said it was guaranteed same day. This runaround continued with her telling me we'd get them by 7pm and then 8pm and then at some point today. I strongly recommend you avoid this location.

Was very quick . Walk in appointment. Blaze was very nice .she made me feel so comfortable.in and outin 15 mins
Thank you

I walked into the office without an appointment; They opened the doors at 8:00 exactly and after completing my blood-work, the staff brought me each container to verify my information was correct and they were mine, before placing in a sealed bag. Now that's thorough! Thanks for your service.

I went this morning to get bloodwork. I walked in and signed in on the computer and within 3 minutes a technician called me into the room. She already had my doctor and prescription order in the computer. She was so polite and asked me a few questions and then drew my blood. I had read several bad reviews but this was not the case. Luciana was beyond wonderful and such a pleasure!!!! I would definitely recommend her and this office based on my experience. I hate to post much but when service is exceptional then I believe that should be noted. Thank you Luciana :)

Came here for an early 8am walk in for a blood test. New location in midtown which is inside Columbia doctors building. Good staff and facility.

Good location, however, I ended up waiting over 1 hour for a blood test. Staff is abrupt and not very courteous.

After my horrible experience at East 57th Location.
I decide it to go to 5th Ave.(47/48st) Location, 1 person there,nice
an polite,very professional, her name is Luciana, I think, I was in and out
in less than 20m minutes, great service.

waiting for 1 hr then waiting time kept increasing, only 1 person working, avoid

Pleasantly surprised by how easy it was to walk in and get a blood test that was requested by my physician. The space is on the 6th floor, very clean and with a nice view. Had to register on the ipad when walked in and then my initials appeared on the TV screen showing place in line and approximate wait time. I only had to wait 3 minutes after entering my information and was called into one of the rooms. The nurse took my insurance information and after entering it into the computer started drawing blood.
The reason I gave 3 star is that the vials they use for collection have needles attached to them directly - not through a long cord attached to the needle. As a result every time the phlebotomist had to change the vial she pushed it into the needle hub and after 5 vials I felt that most of the needle was inside my arm and it was quite painful. Having blood drawn many times before I have to honestly say I never felt so much discomfort. I feel they need to give them better blood drawing equipment and care more about patient s comfort. The nurse was very nice I have to say , and probably did her best with the supplies she had .