I worked with Colin! I think he's the youngest salesman I've ever met lol I was really amazed with his knowledge and friendliness. I've always been a BMW owner, and he showed me why Audi is a great choice. Now I'm part of the Audi family and I'm proud of what he was able to get for me. Thanks Colin for the great deal.
Bought my first car at Dilawri Group. Great sales! Audi picked me up :)
Rude customer service and does not want to Honor their warranty, even though I've spent several thousands of dollars. If something goes wrong with what you bought from them, they will ask you to tow your car their shop to inspect it and then say that they will not take care or work on your car even though they asked you to bring it to fix their faulty parts. Waste of time and money and will not go their ever again!!
I had one of the best sales advisor experience as a customer at this location. Joseph is very friendly and knowledgeable sales advisor. Took me to two test drive instead of one just to make me more comfortable with Audi and something to compare with. Soon they'll be moving to their new location currently under construction at The East Mall and The Queensway (SW corner).
Quality dealership with exceptional customer service was thoroughly pleased with the professional service from Reggie and the team at Queensway Audi. Made purchasing our new Audi Q5 2020 very easy and smoothly! Overall great experience! We would recommenced anyone looking to purchase new vehicle to stop at this dealership you will not regret it!
I'd like to thank Aldrin Adaoag for taking great care of us, I recently dropped off my Audi for repair and he made sure I got back on the road quickly.This dealership is pretty busy but I was able to find help fairly quickly. I'll definitely stay a loyal customer to the Audi brand.Thanks again Aldrin for all your help.
Aubrey Sandy is the guy you want to work with here. My car had a long wait period and he was there along the way to keep me posted and staying in touch even late at night when the dealer is closed. When the car came into the port he called me on a long weekend evening to tell me about it as if it was his car. Absolute customer dedication, service, and just a genuine person to work with. Queensway Audi is a wonderful dealership because of guys like Aubrey. Thank you for the journey and experience!
Went to parts / service today and everyone there was so helpful. We were greeted by Zack, super friendly guy and provided us with some info. He then took us to see Robyn inside. He was also very helpful and friendly. Gave us the info we needed to purchase winter tires.we were really impressed with the attentiveness and level of service. We will definitely be going back. A++ service.
Aubrey Sandy made our car-shopping experience at Audi Queensway most satisfying and pleasurable.
As customers who had not bought a car from a dealership in almost 40 years, my partner & I had limited expectations for the experience. It did not take long after our encounter with Aubrey that these were widely exceeded. His patience and knowledge in explaining to us in great detail the qualities of the car and, with Wayne Custodio, the complexities of the financial agreement was exceptional. This is all the more remarkable given that our understanding of automobile technology needed to be updated by over 20 years!
In addition, our treatment by Aubrey felt completely genuine and professional, seeming to be quite unconnected to our identity as consumers. Even though we were only buying a pre-owned vehicle, we could not imagine how Aubrey could treat with any more attention or consideration the purchaser of a new model top-of-the-line car.
Our experience was exceedingly gratifying & reassuring, including not only a car which we are very excited to own, but an ongoing relationship with Audi Queensway that has started with the maintenance history of the car (it was originally sold and serviced by Queensway) and promises to extend through the warrantee and after-market service programs. Most gracious, however, is Aubrey s invitation to call him directly with any questions or concerns we might have as we get to know our new A4 allroad.
It was a great experience getting my vehicle from Audi Queensway. Thanks Marti for your help.
Walked around for 30 minutes and wasn't even acknowledged, despite bring interested. Definitely didn't get the same level of customer experience others claim to have had
I just purchased my very first vehicle, a 2016 Audi Q3, at the Queensway dealership and could not have asked for a better experience! Adam was extremely accommodating during the entire process. I booked an appointment in advance and upon my arrival I found out the salesperson was sick, luckily Adam dropped everything that morning to step in and help me with the questions I had. He was very knowledgeable and ensured I was getting all the features I was looking for and made my decision to purchase an Audi vs. another manufacturer pretty simple! I would highly recommend Adam, the Queensway dealership as well as Taylor for providing outstanding customer service.
I cannot emphasize enough to avoid this place like the plague if you value your car, your time and your finances. I booked a service appointment 3 weeks in advance and informed Queensway Audi that I would be dropping it off the prior evening. When I arrived the parking lot was crammed and people were double parking. The spots are terrifyingly narrow too. My instincts told me to leave and not go back but I decided that was silly and to stick it out. A couple of employees told me to keep driving around until I found a spot. Huh?! ok....thankfully another employee I met in the parking lot opened up the service garage and allowed me to park in there. He pulled out my paper from the stack of people with appointments and I kid you not, there were about 200 sheets for the next day s service clients . If you think your car is getting a proper examination with that amount, think again.
The next day we wondered why we hadn t received a call. At the end of the day we were informed that my car hadn t even been touched and would be worked on the following day. Let me tell you how large an imposition that was..no words. Anyway life moved on. We received a call the following day claiming that we should have about $2k worth of work done. Some of the stuff was an attempt at trying to get more money out of you while other stuff might be legitimate but it s cheaper to do it elsewhere. For instance, new rubber on the windshield wipers is $80.
When I picked up my vehicle in the evening that was completed in the morning, I had to wait 20 minutes as they decided to wash it when I arrived - by hand due to my roof rack. I guess a whole day isn t a long enough amount of time for a car to be washed.
As I walked to my car I saw that the bumper had been newly damaged - it looked like a chainsaw had jumped across one section, completely destroying the plastic and damaging the paint above. This likely occurred in their terrible parking lot. Thankfully Audi takes before pics so I was able to point out that I didn t leave it looking like that. So while they are handling the body work on my car (a three week wait), I have to get a new bumper (unless they try to cover it up) and I have never ever had body work done to the quality of original parts.
There are no words to describe how angry I am. I can only warn others. Steer clear away from this place.
We were very happy with the service we recieved from Aubrey and Taylor when looking to buy a 2017 Q7.
Aubrey was very helpful from the beginning when we test drove the Q7 back in November, and we ordered our Q7 at that time. He took us through the process, and kept us updated with the stages of building the vehicle through email. He was always able to answer any questions we had, day or night. Nothing seemed too much trouble for him.
We were able to collect our Q7 on March 12, and Aubrey went through the features with us before we left the showroom. He has already called us following us taking delivery of our Q7 to ensure everything is going smoothly with the vehicle.
We have no hesitation in recommending Audi Queensway, and Aubrey in particular, if you are considering an Audi.
Went to Audi Queensways on the weekend. Had a wonderful and great experience thanks to Peter from parts! He was really nice and also an Audi enthusiast!
Karin Germain was a real treat to work with. She took her time answer my questions and made me feel very comfortable in my final purchase decision. It was my first time purchasing the Audi brand and I hope I am not disappointed. They even wrapped it up with a big red bow when it came time to pick it up and drive it away. Thank you!
I recently purchased a used Q5 here and had a great experience. David Gogoladze in sales took care of me right from the get go. David was friendly and easy to deal with, he handled my questions and concerns quickly, ensuring I'd be taken care of through the whole process - and I was. If you're looking for an Audi, go see David. - Tyler
5/5 for Aubrey Sandy. In the past 2 months I've dealt with numerous dealerships in the GTA looking for a used car, and was frustrated by aggressive approach and/or lack of customer service. Aubrey has been very amiable and a thorough professional. I went ahead and purchased my car here, and it's been a pleasant experience dealing with Aubrey, though sometimes it's been difficult to reach him or get a timely response.
4/5 for overall experience at the dealership. I observed a noticeable difference in the level of service offered to Audi and non-Audi customers. I reckon in some ways it serves the best interests of the dealership.
Great experience and great staff! Thanks for setting me up Ryan.
Had a great experience buying my car from Audi Queensway and dealing with Marco Mantentuo. The service was great and done really nice. I would 100% recommend buying your next car there and asking for Marco and get the absolute best car buying experience
So it's pretty tough to get a 5 star from me, but I will tell you that based on the experience I just had with my recent purchase, they truly deserve it. Was in the new car market a month ago and wanted a test drive of a 2017 Audi A4 Quattro S line and they accommodated on the spot showing me thorough operation and all the features. My sales person Ross Ramsay was outstanding in delivering a no sales pressure presentation and had all the honest answers. Went home thought about it, came back a few days after and bought one, again never any pressured sales pitches and we negotiated what I know was a very fair price. Had to wait to have the car shipped overseas, that was the toughest part of the entire experience but understandable. Ross kept me informed the whole way through. All parts of the experience were spot on, no waiting and straight forward, the way it should be. Picked up the car a few days ago and I can tell you it feels great. I drive a long distance to work and really hated the drive....but no longer. I actually leave earlier to get to work (just to drive the car) and am more productive! Go figure! Would I buy an Audi again? You betcha, and no second thoughts on where from, Audi Queensway - you guys rock. Ross, if you're reading this, a personal thanks again for the honest experience and the way it was all handled. Right down to the bottles of wine, first class all the way! Thanks......Ted
Its been a seamless experience picking up a car from Audi Queensway. From my first interaction back in the summer with Taylor and Alasdair, to this past month for my first oil change and checkup, Taylor and the team have answered all my questions and been helpful every step of the way.
Even if I didn t end up buying a car from them I ll give them 5 stars( I was looking at an used Audi A7 and it didn t fit my particular needs) the sales representative was nothing but stellar, no pressure, very knowledgeable and an honest nice person to deal with, Ask for Joseph, you will be overwhelmed but by his good service !
I want to thank Blake Elliot for his help and truly making my car buying experience a very pleasant one. I never felt pressured and I got a great discount on MSRP. He even put a big smile on my family with the big red car bow on my brand new Audi. Once again, thanks for listening and making this a great buying experience . I will definitely recommend Blake Elliot and Audi Queensway dealership to anyone looking for a new vehicle.
Chris and Adam are easy to deal with. Highly recommend this dealership. Thank you for the smooth transaction!
We enjoyed our experience at Queensway Audi so much so that I had to get a google account just to write this review!
The dealership was super inviting an and very clean. A wide range of Audi vehicles were present as demo models right there in the showroom. Unlike other dealerships we have visited. Most importantly, the staff were amazing, welcoming and not in you face.
Special thanks to Blake for his patience and input during the vehicle selection process and to Karin for her continuous communication during the vehicle delivery and post delivery process. They exhibited great passion for their job, and it translated into pure excellence!!
Well done DILAWRI for employing such remarkable team members. Keep up the good work guys!!
I visited Audi Queensway in search of a vehicle that I had seen online, and I can say I m very impressed with their services. I had my eye on a Audi, and was met by a wonderful dealer named Aubrey. I highly recommend him for your next purchase. He is courteous, informative and makes your feel very comfortable when making your purchase work for you. He is also always there for you after the fact. Whether it s an inquiry about parts, a service
issue, or just a general question about your Audi he is always a phone call away and willing to help you! Thank you Aubrey and Audi Queensway for making my experience enjoyable and memorable.
Purchased my A3 from Aubrey Sandy at Audi Queensway and basically accomplished everything via email. Essentially walked into the dealer, saw the vehicle and finalized the sale. Quick, painless and extremely positive! Aubrey and his team at Audi Queensway took great care of us. His professionalism and attention to detail was greatly appreciated! Thank you Aubrey!
Had a great experience here over the past couple of weeks. Adam really went above and beyond to help me get the car I wanted. Never felt pressured at any point in the decision making process. Highly recommended!
I recently leased a new audi from this dealership. Reggie was my sales rep. He was tremendous to deal with. Extremely calm and he didn t try to push me in any direction with traditional aggressive sales tactics (which I very much appreciated). The Sales Manager and Finance team were great as well. If you are interested in procuring an Audi, I would highly advise that you speak to Reggie and the good folks at Audi Queensway.
Blake Elliot was an exceptional salesman. Went above and beyond dealing with every detail of the sale and new purchase of my car. I was completely impressed and would recommend him to my friends and family. The team at Audi are professional and considerate. Thanks Blake! I should also thank Phil and Michael for their support and professionalism. Excellent team!
I recently purchased an Audi A4 from Blake Elliott at Queensway Audi, and from the moment we contacted him by email, he was extremely helpful, pleasant, patient, and professional to deal with. He went above and beyond to assist me in any way I needed, and he absolutely exceeded all my expectations. I would recommend Audi Queensway, and Blake in particular, to any of my friends or family looking to purchase a new Audi.
Very pleased with experience , Andrew , Gustavo . Thanks
I had a excellent overall experience with Audi Queensway and Ryan Fosbery. He and his team were knowledgeable about the vehicles, financing options, and worked exceptionally hard to find me exactly the A3 I was looking for. Overall, he went above expectations during the entire purchasing process.
In addition, there was great engagement even after the purchase and around my first servicing. Highly recommend the dealership (and Ryan) to anyone looking at an Audi.
Excellent and knowledgeable staff. Well stocked parts dept.
The vehicles are great, I love my Audi S3. Too bad the service at the dealership is sooo poor. Horrible staff and customer service. Management needs to change as they cannot seem to improve their service. The Audi dealership in Winnipeg does not have this problem. They should call up Audi Winnipeg and get some tips on how to run a dealership.
Met with consultant David G. Excellent knowledge of the product. Test drove the Q5. Overall great dealer experience, as we walked in we were greeted within less than 5 seconds.
Great sales service by Justin when trading/acquiring a 2018 vehicle!
After having a less then stellar experience with a local dealership I decided to take my business to Audi Queensway and I can genuinely say that working with Aubrey has been nothing short of fantastic from start to finish and both him, the other staff at the dealership and the dealership itself all are well deserving of the high scoring reviews they get.
Aside from the fact that Aubrey went over and beyond his duty as a sales representative to help me through my process of purchasing a new 2017 A4, he's genuinely a friendly individual to speak and deal with and extremely knowledgeable when it comes to answering any questions about the entire purchasing process, or any vehicle that you might have interest in.
In closing I would repeat that I would and will recommend checking out Audi Queensway and speaking with Aubrey; and also the giant thank you to the hard work that Taylor himself did for me on the finance side of things.
The only regret that I have is not living close enough to the city itself to have my vehicle serviced by the fine folk working in the dealership there (yes I drove 3+ hours to buy my car there).
The new place is absolutely stunning, great service and atmosphere! Great architecture of the building! Cafes and Lounges all over the dealership, makes you not want to leave.
Amazing customer service purchasing my first Audi. I was lucky to meet and deal with Aubrey, he is very easy to deal with and extremely knowledgeable about Audi also very helpfully with any questions I had. Aubrey was not pushy at all and I didn t feel at all pressured.
I highly recommend Audi Queensway and Aubrey !
Picked up our Audi Q3 yesterday. It was a great experience. Karin was professional and kind and helped us work through our purchase. Thanks so much!
If you re in the market for a new car or suv, do yourself a favor and visit Des McKenzie. He has an incredible wealth of knowledge in the auto industry and has an excellent perspective to guide prospective buyers. As a performance car lover at heart, I felt I could ask anything on the test drives and Des always had a detailed response. It s crystal clear that Audi Queensway is all about creating long-term, meaningful relationships with their customers. Des has helped my family for years so it was a very proud moment to pick up my first Audi last weekend. Through our shopping experience we became good friends with Des and the dealership, I couldn t be happier.
Marti is the best salesperson I have dealt with in the automotive industry. Knowledgeable, professional and extremely responsive. Highly recommended!
I have dealt with Aubrey on many occasions and have purchased cars on several occasions. He is amazing at his job and always goes the extra mile to make sure he gives the best deal he possible can. I highly recommend Aubrey and the whole Queensway Audi dealership.
I recently purchased a car from Queensway Audi and dealt with Brian Miller. He was fantastic! He made the experience enjoyable and it was a pleasure to work with him and Audi. He worked hard to get as much done remotely and responded to all my inquiries in a timely and efficient manner. I highly recommend working with him!
Amazing customer service. They work so that customer gets the best deal possible. Daniel was the Audi Brand Specialist who helped me purchase my vehicle. He guided me through the deal and I was able to get my car for a great deal! I would highly recommend that you talk to Daniel.
Blake Elliott and Audi Queensway made the purchase of my new car a breeze. No ridiculous sales tactics and Blake was always quick to answer every last one of my questions, even after my car had been delivered. Three months in and I could't be happier with my car!
I recently picked up my new car from Rob Paterson. He was able to secure me an excellent deal for exactly what I needed for my family - better deal than my older model!
Moreover, Rob has always accessible to provide insights and assistance when needed.
Thanks for the excellent experience!
My wife and I couldn't decide between AudiQ5, BMWX3, GLC300. We tried all the models in multiple dealerships. We finally chose Q5, not that the other brands are not good but because of the great experience that we had at this dealership. Justin, our sales specialist, were very kind, professional, and patient. I personally bugged him a few times and we did multiple road tests but he always were welcoming and professional. He also helped us to customize our car and get a good deal from the dealership management. At the financial side of the work, Gustavo were very polite and through in describing the details and available options. In total I'm very happy that we chose this dealership. Thank you guys!
We had a terrible experience at Pfaff Audi so we had to take our car to another dealership. We chose Audi Queensway and we couldn t have chosen a better place. Immediately Michael Favaro (in service) took care of the issue and explained to us everything we needed to know and gave us the impression that he cared and wanted to help us. Michael is excellent at customer service and he really took care of our problem which wasn t small at all. The car got fixed and even tho took quite a while we are very happy with the end result and with the service at this dealership. Obviously Audi Queensway will be our place anytime we need any service.
Michael made this whole experience much easier and we are very happy with his service. Thank you Michael and thank you to all the staff at Audi Queensway service department :)
Great service and an exceptionally good deal
Thanks Reggie
Always professional and you can t go wrong with an Audi in the winter or summer. Ask for Aubrey!
This is my experience in Audi Queensway with Wayne Custodio and I really had a great time there. The service was amazing. Definitely recommend friends to buy here.
ATTENTION TO ANYONE BRINGING THEIR AUDI IN FOR SERVICE! DO NOT BRING IT TO AUDI QUEENSWAY OR FACE DISAPPOINTMENT! The service is terrible at Audi Queensway. Their staff is incompetent, and they do not care about the customer! Why support such a dealership? I purchased a brand new Audi s5 sportback in June of 2017, and I have been back to Queensway's service centre over 4 times within the past year to replace my upgraded B and O speakers. Note: the car has not been tampered with, and no aftermarket parts have been added. All of my service has been conducted by Audi Queensway, and the vehicle is still under factory warranty. I went to the service department today to speak to Raul as my driver side speaker, and rear subwoofer have blown. Multiple speakers have blown since I have purchased the vehicle to the point that the service team at Queensway think it is my fault. How is it my fault when a speaker blows more then once within a year? Raul the assistant manager explained to me that it was my fault that the speakers keep blowing because I listen to my music to loud. Why buy an upgraded sound system if you cannot listen to the music loud does this even make sense? He basically looked at me as if I was in the wrong without trying to address the problem, and making sure I felt comfortable. I purchased an expensive car with an upgraded sound system so I could listen to my music loud. Only a brain dead person would blame the customer in this situation especially when the car only has 25000 kms on it. What kind of mind-less assistant managers blames the customer when dealing with a new vehicle lets be honest here. He looked at me clueless, and did not want to do nothing for me. How can a world renown car maker hire such clueless people, and on top of that promote them to be in managerial positions? The service here is terrible, and the staff is not willing to go the extra mile to make sure each customer is satisfied. I would not recommend this service centre to anyone and I am now conducting my service at PFAFF! I will never return to Audi Queensway for service and you should not either.
Good buying experience, had the car I wanted. Smooth transaction.
Parking is ridiculous. Drive around 5min just to park my car, then wait in a line to be served.
Disappointing..
Got an A4 a couple months ago from Marti Sison and we're very happy with the car and the purchasing experience. Marti is very knowledgeable about the product, the dealership is comfortable, and all went well.
I want to take a moment to thank and acknowledge Rolan Ivker, Steve Galaski and Adam Colacitti for their amazing services. My visit at Audi Queensway was incredible and not to mention seamless!
As a young consumer and a business professional working in the luxury industry the experience provided was Superb! I'm so happy I had chosen this dealership over the other locations in the GTA.
Not only did they do a remarkable job walking me through my options but I had an amazing time interacting with each individual. They graciously took the time to answer every silly question I had and made sure I was happy with my purchase.
To what I had imagined to be a very stressful and quite intimidating process, turned out to be by far one of my best customer service experience.
The dealership is gorgeous, service is impeccable and the staff is amazing! I look forward to not only to having my car service at this location but I will also be making all my future purchases with these gentlemen.
I will most definitely be recommending everyone to visit the Audi Queensway.
Thanks again!
Ashley
Amazing experience leasing at Audi Queensway , Marti Sison, has done a phenomenal job looking after every detail of the purchase experience, went out of his way to arrange details to my convenience, even surprised my son with an Audi Teddy Bear upon delivery, just an over the top sales person, knowledgeable and professional - Definitely a place and staff to recommend
Wow!!!! Grate experience this time, best service I ever had in my life. From start to finish was on exelent level. Thank you Aubrey Sandy, we really enjoy our new Audi Q7
Had a Great experience at Audi Queensway. Brian Miller and the team are truly dedicated to their work and completely understood the needs to get the features I needed in my car . Leased a car and I m really happy With my Audi A5.
Purchase of my A3 TDI was a smooth process. There was special per se about the dealership but the persona aiding with the sale was excellent. Aubrey Sandy made the experience smooth and friendly. I highly recommend seeking him out for our next purchase at this dealership. I am very happy with my purchase.
My wife and I just bought a new vehicle from Ryan Fosbery at Queensway Audi. We couldn't be happier with the personal service touches that he provided. He was professional, helpful, knowledgeable and accommodating. There is no doubt that Ryan exceeded our expectations and I would not hesitate to recommend his representation. Well done Ryan.
We recently purchased an Audi from Audi Queensway and the entire experience was nothing short of amazing! From the moment we walked in (and it was a last min decision ;-) ) to the time we actually picked up the vehicle was executed with perfection! They have taken customer service to another level, and have gone above and beyond :-) Thank you guys for everything!
Service Department staff not very friendly. Everyone seems so angry and stressed. Was ignored for a long time before someone even acknowledged my presence and at that, was made to feel like they were doing me a favor. Not sure if it had anything to do with my complexion.
We recently purchased our first Audi. The experience we had at Audi Queensway was exceptional. After comparing several brands and dealerships, coming back to Audi Queensway was an easy decision. Ryan and Phil were extremely helpful, knowledgeable and professional. We will definitely be returning the next time we are in the market for another vehicle.
Dominic, Eric, and the Manager were really nice. Made purchasing a car very simple. Got a good deal on my S5. I do plan on getting an R8 as a goal, I will only buy it at Audi Queensway. Continue the excellent work, and stay safe.
Ricky Tran
Last week I had the pleasure of dealing with both Taylor and Aldrin when I brought my car in for service. They explained all the work that was going to be done on my car and made me feel at ease knowing it was in good hands. I will definitely be purchasing my next car from Audi queensway!
I am very happy with my new 2017 Audi Q7 purchase thanks to Amelle Badran. Her professionalism and personality made me go on with my order and finalize the purchase as I was fristrated with the lack of customer service from the others. She is pleasant to work with and the only person I'd reccomend at this location.
Highly recommend Audi Queensway!
Aubrey in sales helped me out from start to finish with exceptionally professional service and attention to detail. Had my eyes on a new SQ5, came in for a test drive and boom, sold! Ever since day 1 pickup he has been there every step of the way with any questions or concerns I had. In fact the whole staff and location from sales to service to parts are all the best in the business. This is why I am coming back to get my Winter Wheels & Tyre's fitted here and why I will continue to come back for any future needs of any sort. Always top performance and professionalism from the whole crew at Audi Queensway. If you are looking for a new Audi, make sure you see Aubrey, he won't disappoint!
Audi had always been my dream car and with the help of the lovely staff here, I was able to achieve that dream. Marty helped me get an amazing offer and I am very grateful to him!
Purchased a used car from Aubrey. Excellent friendly and professional service. He made the whole process very easy. In one of our talks I mentioned I was recently married and when I came to pickup the vehicle he surprised us with a nice gift.
Thank you Blake for your professionalism and honesty . You made the purchase of our first Audi easy and painless and we did not feel any pressure when deciding on which Audi to buy.
With the lease on my current vehicle soon to expire, I set out to identify 3 vehicles from different manufacturers which had equal potential to be my next car. My 3 finalists were all similar vehicles in terms of specs, price range and favorable ratings on Consumers Report. Having completed a test-drive and inaugural meeting with a sales person from a dealership for each vehicle, I chose the Audi Q3 mostly due to the excellent customer service afforded me by Adam Colacitti and Wayne Custodio. Starting with the booking of my test drive, Adam was excellent in terms of listening to what I wanted and working to make it happen. This was a refreshing experience after another car dealership trying to convince me of what I "needed" and what "I" was going to do to make that happen! The whole experience with Adam and Queensway Audi was a pleasure. Stress-free and hassle-free. The way it should be but often isn't. Glad to see someone still understands the concept of customer service and care. Keep up the good work!
We just picked up our new Audi A7 last week from Alasdair. He was great right from the initial teste rides to purchase to keeping us posted as to its arrival in the country & to Queensway. Upon pickup he took us through all the features & options - very helpful.
Great experience purchasing a used vehicle. Marti, Wayne and the entire team at Audi Queensway made the experience as smooth and hassle-free. Even arranged to pick me up from 60km away in order to get delivery of the vehicle. I have no reservations about giving them my full recommendation.
I felt very comfortable and happy with my purchase, was a great experience!
Thank You
I would recommend you find a independent shop for service / maintenance
I wish I could get my 4g from the BS work they did to my Audi S4
This was our first experience with Audi. I learned of them through searching on online for Q5 with particular options we were looking for, and they happened to have a potential "Keeper" for us. My fiance and I were very apprehensive at first, not knowing anyone at the dealer, or the area. we live in Markham, about 45 minutes away. I emailed to dealership to confirm that the vehicle I was interested in was still there, and I spoke with Aubrey, who informed me that it in fact was still available. I said I'd like to come to have a look, and he said he will have it ready for me when I get there. Then, when I arrived, Q5 was ready in front of main entrance and there was sign saying that " Reserved for Kevin". This little surprise made us purchase it on that day. It made us feel like we were special and already own it. We can't say enough about Aubrey as our sales contact. Even though, I was only able to contact him by email due to my work schedules, he was very patient. He was just outstanding. No slick sales gimmicks, no pressures, no attempts at manipulative ploys. Just great, and accommodating service. It sounds like a cliche, but we hit it off like this guys been our buddy for years. I ended up purchasing the vehicle I was interested in, for much lesser price than I was expecting. We will definitely be back for my fiance's soon. Thank you so much Aubrey!
Extremely wonderful experience, we like the professionalism shown by each and every members in Audi Queensway
Really appreciate the role of Financial Service Manager Ross Ramsay, he made our final deal exceptional
Marti Sison helped us to get a great deal and David Gogoladaze helped us to find the car we were looking for.
Best place for your Audi purchase.
All the best team
audiqueensway.ca
