Had my quad for inspection! Basically, the communication and everything went well, but I was shocked to get the 100ml motul oil 10W-40 for an enormous 36.31 euros. At Louis you get 4 liters for 33 euros. In my opinion the price is totally excessive and almost usury! So you can scare off customers if you want! Addendum: In fact, the oil does not cost the price as I stated - so everything in the green area! In fact, I was too stupid to read the invoice correctly! Sorry, of course corrected the post accordingly!
I can only recommend - professionally competent and very friendly.
I have already bought several spare parts for my ATV online at the Quad Company and it always worked perfectly, very smoothly and uncomplicated! Also, I had to give a wrong spare part ever back which also worked fine. So today a big compliment, keep it up
Just great! Advice and service top. The delivery times for spare parts are also great. And you always have a contact person who takes care of you. Whether for my scooter or the 125cc, the spare parts fit like a 1. The workshop works fast, clean and reliable. All around a smooth one and 5 +++ stars, keep it up !!!
I have ordered 5 times so far and was very satisfied with the delivery and goods will only order from the Quad Company
Great online shop with great service. I was given individual and competent advice on site!
Great team! Both in sales and in the workshop! Sales: Top exhibition well-kept sales room with sufficient selection of both quad and ATV. Kai is always available for questions and especially takes time for a conversation because nothing has to go quickly you can also sit there for two hours and talk about quads. Selection: Whether vehicles, spare parts or accessories, a huge selection thanks to the online shop. If something is not there, it will be ordered as soon as possible. Workshop: The team around Kai and Ivo (?) Does a great job at fair prices, regardless of whether inspections, special additions or defective work is done quickly, professionally and inexpensively. Workshop is also in great condition. All in all, I would surely think of more for the evaluation. But maybe just take a picture of the Quad Company yourself. Worth it! Kind regards
Great, competent service and nice people. I'll go there again!
I received excellent, honest and detailed advice from Quad Company today. As a beginner with little idea, I was introduced to various models and I found a suitable model for me - not the most expensive, but the most suitable! Thank you very much for the tips, especially those relating to safety. The baby landed safely with us and will come back for maintenance in 500km ;-)
Very good products, good service and help quickly in case of problems
Incompetent and arrogant boss! Customer friendliness is written very small
Top companies, very friendly, competent and above all extremely fast in shipping. Ordered today - already installed in the quad tomorrow. 1a absolutely recommendable.
Super cool shop. Have often bought there. Always very satisfied!
Today we visited Quad company and examined the offer of Quads and ATV (pity the Raptor was not there, in a few weeks again) Thanks to good technical advice and an opportunity to test drive with a couple of machines, we found a suitable supermoto for me. I am happy to visit the Quad company again.
A great online shop where I bought parts for my scooter (Kymco Downtown). By checking the model numbers / chassis numbers, you can be sure that the parts also fit. The exploded drawings help to select the right parts. The shipping was super fast and everything had arrived on time as expected. A part was not needed and could be sent back (at my own expense, which I totally agree with). I will definitely shop at QC again! Many thanks to the whole team! Best wishes
We bought a scooter for our son. Great advice, great atmosphere there. Can I really only recommend
The staff is very young and therefore the experience in dealing with customers is probably lacking ++ I waited a long time to get some unhelpful information in broken German from the mechanic ++ In addition to quads and scooters, garden tools are also offered ++ Not my world.
I've been there for only two years with my bike and am very satisfied. Staff is nice and helpful, my machine was always in good hands and it was taken care of quickly even if it was spontaneous.
Very nice contact and very patient! Always my pleasure!
Phone & opening hours: Mon - Fri 10-12 clock and 14-18 clock. Sa 10 - 14 o'clock. If you call at 10, 10:30, 11 o'clock, etc. - no one goes and you get about 30 seconds informed that you outside of the opening hours calls. Service is equal to zero. Reply to email is nil. Ordered parts are not taken back and despite return you do not get your money back let alone the goods. For this you should first transfer the postage of 6.90 . Thanks, never again!
Hello. I would like to thank you very much for the support and assistance in the repair of our quad. Competent help and support in all situations, even with questions and spare parts at the top of things in terms Cectek Quads.Wir always come back to you gladly. PS. The parts shipment is super fast.
I had ordered something there before Corona times and was always quite satisfied. But what I have experienced there the last two times makes me doubt whether they still need to sell anything. I recently needed a headlight bulb, but was sent home saying that I should order it online even though it was in stock. I got them easily in the auto parts accessories trade. Today I made a new attempt and I needed a new set of tires for my scooter, the same game again. I should order the tires online, and my request to send me advice was used by referring to Corona. So I have now got the impression that laziness has been given a new name. I immediately ordered the tires from my local tire dealer, with advice and the promise to be able to pick them up this coming Monday. So you can see that it works and there are still traders who like to make money. In any case, I will avoid the "QUAD-COMPANY" in the future.
Very nice team. I bought a new Adly 450 Sumo. The entire sale went flawlessly. During the initial consultation, I was very well informed about the vehicles and their behavior. At this point again a big thank you to the seller A ....
The advice was good and the staff had plenty of time, which was certainly due to my visit time in the winter about 17.00 o'clock.
Nice people and you get a lot of spare parts in the online shop and of course in the store for many models. Price is also everything in the frame
Great team and service! Very helpful. Always my pleasure:-)
Super brilliant team with perfect advice. Huge product range for scooters and quads. Here, neither in the online shop nor on site, wishes remain open!
So I have ordered more often online, even if the parts are not on site, this is always with flash shipping and continuous email-Benarichtigung !!! Top!!!!
Just the usually excellent and reliable Germany company to deal with online, had the part delivered to the UK quickly (well within there estimated time) at a very very competitive price, thanks to you all at the Quad Company and stay safe all of you.
!!!! Super Service & Support !!!! Parts are usually there 2 days after ordering.
If so, very hectic, no reasonable conversation possible, make advice
I love the Quad Company team ... Have my Chinese scooter repaired here, excellent value for money ... Always very happy
Friendly competent team. Always helpful and answers to questions immediately (online)
A large selection of vehicles, professional service and advice. Highest level of service :) I recommend !
Order and return everything worked out great. But the hotline is the last, you can not even inform if you have questions.
Shop itself ok, but complaints call essays and novels about a mother who costs 4 euros. Unfortunately, I was not helped, and ultimately have renounced the money, so I will avoid this shop. Customer service looks different. Supplement. After probably the bad rating noticed, I got my money back. I did not have to send the wrong mother back. Nevertheless one should handle the complaints differently. I have increased the rating by two stars, because the shipping itself was fast.
Plenty of choice, something to find in every price range, proper advice, nice staff. My shopping experience here was consistently positive.
Super load. I bought my quad a few weeks ago. Everything went smoothly, quickly and easily. All my questions were answered and explained to me thoroughly. The staff were all friendly. I had already had the first inspection, and there were no complications either. I am thrilled and can only recommend the shop.
Very brilliant dealer. Many thanks to the management and to Ivo ....
Super good and friendly advice Top
Very professional staff. Through very good advice and also the possibility of test driving my ATV found and I am incredibly happy to pick up in the spring and sign the contract. I recommend it to anyone, really perfect. Thanks again
Great prices. Everything is available quickly and delivery is very fast. Cancellations and returns are working properly and as soon as possible. I am very satisfied and would like to order to Austria
The staff is super friendly, I bought a quad today and was given very competent and authentic advice. A test drive and delivery of the quad to my home were also no problem.
Great service, great advice, can only be recommended
Super service nice staff very friendly and helpful.
I had to go back today because of a little guarantee thing. And even today the (almost all) employees were super nice and friendly The only thing that strikes negative every time is the receptionist She is never nice and friendly, but always pissed off. Whatever the reason, but that's your problem
Super service and advice ... Inspections and repairs done super fast
Orders and deliveries are fine ..... but the telephone consultation is not satisfactory.
Nice people and very competent! I currently have a Kymco with the Quad Company Scooter, Downtown 350i, bought and am with the Checkout and friendliness of the staff very satisfied. I would buy and give again gladly my recommendation. Many thanks to the team the Quad Company.
Have a visit there, since I am interested in a vehicle over 7000. Test drive was not possible. Trade-in is also not possible. Unfortunately, I did not get more information than from the internet. So I'll look further first. At such prices a test drive should be at least possible.
Nice great place. But have a question! Can you rent vehicles there for a day?
Fast delivery and above all direct information about longer delivery times with the option of partial cancellation. An exchange due to incorrect orders was also no problem. All in all more than satisfied.
Super, top service, from the advice to the purchase process completely satisfied.
I can only say Top Service good advice, delivery dates always met For real peace always like to be with you again .. keep it up
Very competent and friendly service and informative advice. We were interested in a Brixton.
Very nice and competent contact. Have acquired the children's quad for my son's birthday there. My questions were answered accurately and comprehensively. The introduction to the operation of the vehicle was child-friendly and humorous. Fully recommended !!!
always order online here for my scooter (daelim s3 / 125) and have never been disappointed! I would like to highlight mister yousaf in particular - he has been very helpful lately in choosing the right items! Thanks a lot for this. Please keep ordering here at quad-company in the future. Greetings from Austria.
Very fast shipping, after 2 working days the package was already at my door. Ordered Monday, delivered Wednesday. Response to e-mail request within 2 hours - Top!
Mr. Bayyurt gave us extensive and competent information. No questions remained unanswered on our part. Overall, a very good address for buying an ATV.
Bad seller, zero buck and absolutely no attention to the customer. The last time I was here ... the positive reviews are a mystery to me! As a customer with cash in his pocket, no vehicle can buy. Vehicle selection is minimal. From the outside, the shop makes an absolutely negative impression ...
I'm more likely to drive with CNG privately, but for a few hours of fun with a meticulously maintained rental quad you're in the right place. Employees were friendly and competent. Gladly again!
Take a lot of time and do a very good job. I can only recommend !!
The Quad Company is a top business. Very nice people work there and the goods I ordered are always great. Delivery times are great too. Simply recommended
Should any of my friends ask me for a recommendation, I would send it here. My wife wanted to buy a scooter. As someone who has several years of two-wheeler experience, I can only say that the advice was perfect. She was introduced to the appropriate model in a competent and informative manner. We had already considered a scooter before, but on site it turned out that it just wasn't the right model. The "right" one was sold, which was also 300 cheaper. I particularly liked the fact that, as a beginner, she was emphatically made clear about safety tips and the responsibility as a two-wheeler in traffic. Honest and well-advised, the joy of buying continues to this day. TOP
Great .... I managed to get my machine ready before Christmas and before the company holidays .... Top ... And I don't know what others have at all ... Until now I always had someone on the phone
I bought a NIU scooter here and received comprehensive and competent advice. They really took their time and later made everything possible so that I can pick up the scooter quickly. I didn't feel like I had to buy anything. What is particularly important to me: the advice contained the advantages and disadvantages of the scooter, so that you can consider for yourself whether the scooter suits the user behavior. Many Thanks!
I'm super satisfied, very fast processing and delivery. 5 stars +
Service was good, unfortunately met net finch adozial
First a wrong part was delivered and the return form refused to send emails to me. After an initial annoyance, I was able to return the part via direct (and also very friendly) contact.
Get my bike today. Top advice, top service, top people thanks
Super load. Cool quads and very competent mechanics with a lot of specialist knowledge. The problem with my scooter was found immediately, I searched and googled for weeks. The mechanic found the fault directly. Thank you!!!
Quality of delivery was perfect and delivery was fast. Thank you & always gladly.
What you ordered and delivered, fits in there where it should go! Top!!!
Now I can only report from the online area, but here I am very satisfied :) - I always got what I ordered and almost everything got it 2 days later. Keep it up! :)
Ordered yesterday exhaust for my scooter Yamaha Breeze. Arrived today. Super competent advice. Top service. Super fast delivery. Many Thanks.
Can only agree with my predecessor. Zero buck, totally unfriendly. Customer is not noticed at all. There is no response to a "Hello, good day". The receptionist with an absolutely bad mood and expression. The mechanic tried to save the situation and approached the customers and offered coffee, then the seller came and interrupted the conversation between the customer and the mechanic and sent the mechanic to the workshop. The customer was not served otherwise but ignored until he simply left. I will not come back again. Very bad store, one star too many!
Absolutely great advice and casual staff! Very customer friendly and nice atmosphere
Very good, friendly and above all honest advice. Congenial, with my scooter ever very satisfied. Purchase and test drive uncomplicated. To recommend!!
Very nice dealer who advises you openly and honestly !! Keep it up!!
Good day! I am interested in a Vespa scooter and therefore went to this company today on 08/14/2020, around 11:30 a.m. (with a mask!) After a relatively long waiting time at the reception desk, an employee appeared without a mask and pointed to her face without words and without a (usual) greeting! I moved my shoulders because I didn't understand, to which the woman responded with the word mask and pointed to her nose. Apparently I accidentally had my mask a little under the tip of my nose, adjusted it, said thank you and left the showroom, including the unmasked "flagship lady". Dear Quadteam, you decide whether this customer service is / was beneficial. Please understand, I won't be back. With best regards, good business and time, Bernhard eye
