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D
3 years ago

Had my quad for inspection! Basically, the communi...

Had my quad for inspection! Basically, the communication and everything went well, but I was shocked to get the 100ml motul oil 10W-40 for an enormous 36.31 euros. At Louis you get 4 liters for 33 euros. In my opinion the price is totally excessive and almost usury! So you can scare off customers if you want!

Addendum: In fact, the oil does not cost the price as I stated - so everything in the green area!

In fact, I was too stupid to read the invoice correctly! Sorry, of course corrected the post accordingly!

T
3 years ago

I have already bought several spare parts for my A...

I have already bought several spare parts for my ATV online at the Quad Company and it always worked perfectly, very smoothly and uncomplicated!
Also, I had to give a wrong spare part ever back which also worked fine.
So today a big compliment, keep it up

M
3 years ago

Just great! Advice and service top. The delivery t...

Just great! Advice and service top. The delivery times for spare parts are also great. And you always have a contact person who takes care of you. Whether for my scooter or the 125cc, the spare parts fit like a 1. The workshop works fast, clean and reliable. All around a smooth one and 5 +++ stars, keep it up !!!

N
3 years ago

Great team! Both in sales and in the workshop!

Great team! Both in sales and in the workshop!

Sales: Top exhibition well-kept sales room with sufficient selection of both quad and ATV.
Kai is always available for questions and especially takes time for a conversation because nothing has to go quickly you can also sit there for two hours and talk about quads.

Selection: Whether vehicles, spare parts or accessories, a huge selection thanks to the online shop. If something is not there, it will be ordered as soon as possible.

Workshop: The team around Kai and Ivo (?) Does a great job at fair prices, regardless of whether inspections, special additions or defective work is done quickly, professionally and inexpensively. Workshop is also in great condition.

All in all, I would surely think of more for the evaluation. But maybe just take a picture of the Quad Company yourself. Worth it!

Kind regards

J
3 years ago

I received excellent, honest and detailed advice f...

I received excellent, honest and detailed advice from Quad Company today. As a beginner with little idea, I was introduced to various models and I found a suitable model for me - not the most expensive, but the most suitable! Thank you very much for the tips, especially those relating to safety. The baby landed safely with us and will come back for maintenance in 500km ;-)

A
3 years ago

Today we visited Quad company and examined the off...

Today we visited Quad company and examined the offer of Quads and ATV (pity the Raptor was not there, in a few weeks again)
Thanks to good technical advice and an opportunity to test drive with a couple of machines, we found a suitable supermoto for me.

I am happy to visit the Quad company again.

B
3 years ago

A great online shop where I bought parts for my sc...

A great online shop where I bought parts for my scooter (Kymco Downtown). By checking the model numbers / chassis numbers, you can be sure that the parts also fit. The exploded drawings help to select the right parts. The shipping was super fast and everything had arrived on time as expected. A part was not needed and could be sent back (at my own expense, which I totally agree with).
I will definitely shop at QC again!
Many thanks to the whole team!

Best wishes

C
3 years ago

The staff is very young and therefore the experien...

The staff is very young and therefore the experience in dealing with customers is probably lacking ++ I waited a long time to get some unhelpful information in broken German from the mechanic ++
In addition to quads and scooters, garden tools are also offered ++ Not my world.

j
3 years ago

I've been there for only two years with my bike an...

I've been there for only two years with my bike and am very satisfied. Staff is nice and helpful, my machine was always in good hands and it was taken care of quickly even if it was spontaneous.

Z
3 years ago

Phone & opening hours: Mon - Fri 10-12 clock and 1...

Phone & opening hours: Mon - Fri 10-12 clock and 14-18 clock. Sa 10 - 14 o'clock.
If you call at 10, 10:30, 11 o'clock, etc. - no one goes and you get about 30 seconds informed that you outside of the opening hours calls.
Service is equal to zero. Reply to email is nil.
Ordered parts are not taken back and despite return you do not get your money back let alone the goods. For this you should first transfer the postage of 6.90 .
Thanks, never again!

T
3 years ago

Hello.

Hello.

I would like to thank you very much for the support and assistance in the repair of our quad. Competent help and support in all situations, even with questions and spare parts at the top of things in terms Cectek Quads.Wir always come back to you gladly.
PS. The parts shipment is super fast.

H
3 years ago

I had ordered something there before Corona times ...

I had ordered something there before Corona times and was always quite satisfied. But what I have experienced there the last two times makes me doubt whether they still need to sell anything. I recently needed a headlight bulb, but was sent home saying that I should order it online even though it was in stock. I got them easily in the auto parts accessories trade. Today I made a new attempt and I needed a new set of tires for my scooter, the same game again.
I should order the tires online, and my request to send me advice was used by referring to Corona. So I have now got the impression that laziness has been given a new name. I immediately ordered the tires from my local tire dealer, with advice and the promise to be able to pick them up this coming Monday. So you can see that it works and there are still traders who like to make money. In any case, I will avoid the "QUAD-COMPANY" in the future.

M
3 years ago

Very nice team. I bought a new Adly 450 Sumo. The ...

Very nice team. I bought a new Adly 450 Sumo. The entire sale went flawlessly. During the initial consultation, I was very well informed about the vehicles and their behavior. At this point again a big thank you to the seller A ....

P
3 years ago

Just the usually excellent and reliable Germany co...

Just the usually excellent and reliable Germany company to deal with online, had the part delivered to the UK quickly (well within there estimated time) at a very very competitive price, thanks to you all at the Quad Company and stay safe all of you.

D
3 years ago

Shop itself ok, but complaints call essays and nov...

Shop itself ok, but complaints call essays and novels about a mother who costs 4 euros. Unfortunately, I was not helped, and ultimately have renounced the money, so I will avoid this shop. Customer service looks different.

Supplement. After probably the bad rating noticed, I got my money back. I did not have to send the wrong mother back. Nevertheless one should handle the complaints differently.

I have increased the rating by two stars, because the shipping itself was fast.

R
3 years ago

Super load. I bought my quad a few weeks ago. Ever...

Super load. I bought my quad a few weeks ago. Everything went smoothly, quickly and easily. All my questions were answered and explained to me thoroughly. The staff were all friendly. I had already had the first inspection, and there were no complications either.
I am thrilled and can only recommend the shop.

P
3 years ago

Top

F
3 years ago

Very professional staff. Through very good advice ...

Very professional staff. Through very good advice and also the possibility of test driving my ATV found and I am incredibly happy to pick up in the spring and sign the contract.
I recommend it to anyone, really perfect. Thanks again

M
3 years ago

Great prices.

Great prices.
Everything is available quickly and delivery is very fast.
Cancellations and returns are working properly and as soon as possible.
I am very satisfied and would like to order to Austria

H
3 years ago

I had to go back today because of a little guarant...

I had to go back today because of a little guarantee thing. And even today the (almost all) employees were super nice and friendly
The only thing that strikes negative every time is the receptionist She is never nice and friendly, but always pissed off. Whatever the reason, but that's your problem

K
3 years ago

Nice people and very competent!

Nice people and very competent!
I currently have a Kymco with the Quad Company
Scooter, Downtown 350i, bought and am with the
Checkout and friendliness of the staff
very satisfied. I would buy and give again
gladly my recommendation. Many thanks to the team
the Quad Company.

A
3 years ago

Have a visit there, since I am interested in a veh...

Have a visit there, since I am interested in a vehicle over 7000. Test drive was not possible. Trade-in is also not possible. Unfortunately, I did not get more information than from the internet. So I'll look further first. At such prices a test drive should be at least possible.

S
3 years ago

Fast delivery and above all direct information abo...

Fast delivery and above all direct information about longer delivery times with the option of partial cancellation. An exchange due to incorrect orders was also no problem.
All in all more than satisfied.

4
4 years ago

Very nice and competent contact. Have acquired the...

Very nice and competent contact. Have acquired the children's quad for my son's birthday there.
My questions were answered accurately and comprehensively. The introduction to the operation of the vehicle was child-friendly and humorous. Fully recommended !!!

M
4 years ago

always order online here for my scooter (daelim s3...

always order online here for my scooter (daelim s3 / 125) and have never been disappointed! I would like to highlight mister yousaf in particular - he has been very helpful lately in choosing the right items! Thanks a lot for this. Please keep ordering here at quad-company in the future. Greetings from Austria.

M
4 years ago

Bad seller, zero buck and absolutely no attention ...

Bad seller, zero buck and absolutely no attention to the customer. The last time I was here ... the positive reviews are a mystery to me! As a customer with cash in his pocket, no vehicle can buy. Vehicle selection is minimal. From the outside, the shop makes an absolutely negative impression ...

C
4 years ago

I'm more likely to drive with CNG privately, but f...

I'm more likely to drive with CNG privately, but for a few hours of fun with a meticulously maintained rental quad you're in the right place. Employees were friendly and competent. Gladly again!

B
4 years ago

Should any of my friends ask me for a recommendati...

Should any of my friends ask me for a recommendation, I would send it here.
My wife wanted to buy a scooter. As someone who has several years of two-wheeler experience, I can only say that the advice was perfect. She was introduced to the appropriate model in a competent and informative manner. We had already considered a scooter before, but on site it turned out that it just wasn't the right model. The "right" one was sold, which was also 300 cheaper. I particularly liked the fact that, as a beginner, she was emphatically made clear about safety tips and the responsibility as a two-wheeler in traffic. Honest and well-advised, the joy of buying continues to this day. TOP

V
4 years ago

Great .... I managed to get my machine ready befor...

Great .... I managed to get my machine ready before Christmas and before the company holidays .... Top ...
And I don't know what others have at all ... Until now I always had someone on the phone

A
4 years ago

I bought a NIU scooter here and received comprehen...

I bought a NIU scooter here and received comprehensive and competent advice. They really took their time and later made everything possible so that I can pick up the scooter quickly. I didn't feel like I had to buy anything. What is particularly important to me: the advice contained the advantages and disadvantages of the scooter, so that you can consider for yourself whether the scooter suits the user behavior.
Many Thanks!

M
4 years ago

Super load. Cool quads and very competent mechanic...

Super load. Cool quads and very competent mechanics with a lot of specialist knowledge. The problem with my scooter was found immediately, I searched and googled for weeks. The mechanic found the fault directly. Thank you!!!

D
4 years ago

Can only agree with my predecessor. Zero buck, tot...

Can only agree with my predecessor. Zero buck, totally unfriendly. Customer is not noticed at all. There is no response to a "Hello, good day". The receptionist with an absolutely bad mood and expression. The mechanic tried to save the situation and approached the customers and offered coffee, then the seller came and interrupted the conversation between the customer and the mechanic and sent the mechanic to the workshop. The customer was not served otherwise but ignored until he simply left.
I will not come back again. Very bad store, one star too many!

B
4 years ago

Good day!

Good day!
I am interested in a Vespa scooter and therefore went to this company today on 08/14/2020, around 11:30 a.m. (with a mask!)
After a relatively long waiting time at the reception desk, an employee appeared without a mask and pointed to her face without words and without a (usual) greeting!
I moved my shoulders because I didn't understand, to which the woman responded with the word mask and pointed to her nose. Apparently I accidentally had my mask a little under the tip of my nose, adjusted it, said thank you and left the showroom, including the unmasked "flagship lady".
Dear Quadteam, you decide whether this customer service is / was beneficial. Please understand, I won't be back.
With best regards, good business and time,
Bernhard eye