Pyramids Park Intercontinental Hotel

Pyramids Park Intercontinental Hotel Review

Reviews 973
3.7
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h
4 years ago

U urge you not to stay!

U urge you not to stay!
My daughter stayed there last summer as part of a camp program for a weekend. However, they were forced to return early as over 22 children got.severly sick, 2 of which were immediately sent to the hospital. Service was terrible and one of the staff member started shouting at my daughter while they were playing a group activity that involved cutting paper, she told him shed clean it up numerous times however he seemed not to listen and started saying this isn't my job you know?! This is disregarding their appalling hygiene, the bed sheets were stained with who knows what substance and smelled as though they had moldy cheese in them and the bathroom walls had mold in them! Which can be very dangerous in terms of young children's health, the pool also looks as if it hasn't been cleaned in years and they just treated it with more chlorine. There are multiple nicer options in egypt that provide brilliant service and nice views, just not this one
Please do NOT stay

A
4 years ago

good

A
4 years ago

Yes

N
4 years ago

Terrible hotel, we had to insist on our travel age...

Terrible hotel, we had to insist on our travel agent to move us to a different hotel. The place is designed to look good in photos but falls apart when you touch anything. Ancient infrastructure and apathetic service. After we raised a fuss about how our holiday was off to a terrible start, the manager arrived and laughed at our situation and implied that it didn't matter what we think because they're fully booked by package tour companies wherein it doesn't really matter what the individual guests think.

Flushes don't work, keys don't work after multiple replacements (they offered us a replacement room, not only did our keys not work, neither did their master key!), obviously kettles and fridges don't work, there are no plug points available, there are exposed wires everywhere, and rooms are not set up according to the way you booked them when you arrive.

In short, this place is a terrible holiday at best and a safety accident waiting to happen at worst.

K
4 years ago

The hotel is well located in terms of calm in gene...

The hotel is well located in terms of calm in general and also its proximity to the vital areas, it is approximately one minute from Al Haram Street, using the car.
As for the hotel itself, it is very spacious from the inside, and it has large green areas, also a golf course and a spacious garden overlooking a large swimming pool and it has many places equipped for sitting.
But it is flawed from my point of view, the level of cleanliness, and also interest in it and maintenance in general .... where I was there today and found the hotel's only billiard table out of service due to the lack of a stick fit to play with.

T
4 years ago

good

H
4 years ago

it is beautiful and the pool is so cool and it glo...

it is beautiful and the pool is so cool and it glows at and the rooms are so tidy and big and it has a lot of gardens and playgrounds under the rooms and the food is beautiful , its an awesome place

h
4 years ago

Hadi

s
4 years ago

The hotel is "FINE" but I have alot to complain ab...

The hotel is "FINE" but I have alot to complain about, old room furniture, TV screens are blurry, pretty old towels, and scratch pool floor.
But the overall cleanliness is good, friendly staff.. Although they're usually late to everything .
Good food but limited options
It deserves maximum 3 stars

m
4 years ago

good

G
4 years ago

Nice

A
4 years ago

Pool is beautiful but no one was in it. Big facili...

Pool is beautiful but no one was in it. Big facility, and common areas of hotel very clean. Room itself was very dirty. The floor was sticky and made my socks brown after only being inside for 10 minutes. Really needs a deckbrush and mop. Light switches made me feel i needed to wash my hands every time i turned off the lights. No wifi in rooms, and free wifi in cafe was very slow. Bank and atm in lobby were convenient and bank teller offered smaller change which was helpful. While it is close to pyramids, they are not visible, and there is not much else within walking distance. Food was better than the other egyptian resorts we stayed at, but not as good as most north american resorts. Restaurant staff very friendly, and they even opened breakfast early for our tour group. Cheapest beer was 90 LE when the other 3 hotels we stayed at sold for 55. Next to highway, and can hear horns throughout the night.

A
4 years ago

Old resort with a lot of gaps in need of obsolete ...

Old resort with a lot of gaps in need of obsolete tv renovation and not in working order.
Unsatisfactory cleanliness.
But overall calm with friendly staff. And price and access to major monuments very interesting

Pyramids Park Intercontinental Hotel

Pyramids Park Intercontinental Hotel

3.7