3 years ago
Decided to come here out of the blue because of an...
Decided to come here out of the blue because of an amazing deal. We stayed at the Mount Lincoln Suite with the attached room. It's on the first floor. I originally had booked the Meridian suite but for some reason the reservation was changed to the Lincoln suite without telling me in advance. I only noticed this change day of checking in. Not entirely happy about it but the front desk said both rooms are equivalent.
The room is amazing. It over looks the courtyard/village center. If you don't want that view, don't get this room. I was trying to originally get the Oxford room but it wasn't available. Room comes with a humidifier and I highly recommend you using it. We actually have the same kind and I was able to see that they clean the nooks and crevices of the device very well. At the time that we came, they had their BBQ festival. This room in particular was not sound proof. You could hear all the music but luckily it ends around 5pm. You can also smell some of the BBQ smoke. I would highly recommend blasting your AC just to clear out some of the faint smell. Not all rooms will be exposed to the loud music so if you have toddlers/infants that need their afternoon nap, you might want to pick another room if you can. Like with rooms at other hotels, they have a nespresso machine and works without issues.
In terms of parking, it's $35 a day and only way to get it waived is to be globalist. If you have any lounge passes, this hotel does not have anything like that so you won't be able to use your passes.
The shower in the main room is not very useful. It basically splatters water everywhere else except you. I think they should change the shower head to something more practical.
As with any ski resort area, bring your own quality lotion and chapstick/vaseline. You definitely need it!
In terms of overall experience, I would say it was only good because of the service you get compared to the nightly cost. It costs so much because it's a ski resort town. For that price point they charge, I expect A LOT more personal touches and attention to detail (especially because they are part of the Park Hyatt branding). I feel like if even I had globalist status, they wouldn't have been able to offer the personalize attention/detail I received at Park Hyatt Sydney.
They also have a restaurant within the hotel which I will write a separate review for.