Providence Alaska Medical Center Reviews

Great place, love the pediatric center! The staff is super polite and gentle with kids.

My daughter had her endoscopy, out patient procedure there. The entire nursing staff were amazing. Shout out to Nurse Ronda for explaining everything to our nine year old. She made her feel comfortable. Check in was easy and fast. We were impressed with Providence hospital and the staff; you can tell they love what they do.

Excellent service! Best I ever had,been hospitalised in California too,,

My wife and I took our 2yr old daughter to Providence when she was experiencing shortness of breath as well as labored breathing. Due to the time of day (5:30am) we had to go to ER. The level of care was minimal; however, the charge was ridiculous. A breathing treatment, chest X-ray and labs were done. $745 was paid for attending doctor as well as $500 for breathing treatment and misc.
The astonishing charge was The $2345 cost for staff. Please understand total time in ER was 4hrs while 3hrs were spent waiting in a room with no tests or health care being administered. Difficult to say total number of staff that could have been involved for our entire episode but it could not have exceeded 3. For less than 1hrs work. We spoke at length with Lynn C. in billing and she was unable to provide any sort of details on the staff services done. She was very unprofessional and rude as well. Please know this is not our first experience with moderate healthcare followed by significantly overpriced services at Providence in Anchorage. A previous experience ended tragically which can only attribute to negligent/subpar health care professionals. If you have any choice in who you choose for health care needs we strongly suggest you stay away from Providence. By far the worst business practices we have ever experienced in the hospital industry.

Penny in NICU is more then a great nurse, she is a hero

My husband recently went to the ER.They left him out in the hallway and when the doctor said she was going to do something it never got done. The nurses were very unprofessional and rude. They acted like it was an inconvience that he came in. I know nothing will be done from these reviews but hopefully this will help others into making a decision to go else where for better health care.

Couldn't give it a zero or no star but place sucks doctor sound like they came straight out of school with no knowledge. Way to be stupid doctor degree with no knowledge.

my husband broke his wrist n shattered his heel. Lee and Faith On the 3rd floor of D tower (orthapedic recovery) did EPIC! they

They took 7 hours to get my wife an MRI in the ER after telling her every hour, Oh it will just be another hour. Worst part is I can t even go inside The hospital with my wife because of COVID.

Providence hospital is better than Alaska native Hospital & Alaska regional Hospital.!!!!

I hope you are at least bilngual. Also, the new rooms need a TV guide and a mini fridge for fruit!

I don't normally do this, however based on my recent experiences at Providence in Seward Alaska, I feel the need to do so. There is a doctor there at the clinic by the name of Jeanette Nienaber who is without a doubt the most sincerely helpful, genuinely personable, completely professional health care provider I have ever had the pleasure of experiencing anywhere ever period, and I for one am so tremendously grateful to have found her! She takes her time talking "to you' not down or "at you", she listens patiently, explains things clearly and completely, and has simply the most wonderful manner. If ever you need to address any health care issues in Seward Alaska, this is the provider you want to visit and trust! I personally feel blessed to have discovered her!

They use to be good, '80's & '90's, but now their very rude jerks with God complexes!

Recently my son was born at Providence. I have nothing but positive things to say about the nursing staff. They were polite, caring, and compassionate in dealing with my wife.

Having a baby especially our first was a joyful, but stressful time. I didn't enjoy the lactation consultants that kept coming by our room while we were in so called recovery. The were unprofessional and couldn't have been more rude towards my wife telling her if she couldn't breastfeed then she was failing our child. We were discharged on a Thursday with no real tips on how to get our son to latch, just if we didn't we were bad parents. The first night he wouldn't eat anything. We went to our pediatric doctor Friday morning concerned for his wellbeing. He has lost 18% of his birthweight. We got on a program as described by our doctor, and their lactation consultant, by his Monday morning check up he had gained the 18% back and more.

He is now a healthy baby boy who continues to grow and thrive. There is good and bad with every place you could go. Overall it wasn't the end of the world, but they could do better.

The staff in the emergency room made my experience for my mother and I awful, my mother who was needing medical attention due to injuries she got from drinking and having anxiety, the doctor or nurse looked at my mother as another drunk and disregarded all of my questions. I brought my mother here for help, not for disrespect and judgement. After being frustrated with my moms act and this doctors manner, I came out of the room and asked the doctor/nurse if he s going to help my mother. Other staff members, himself and security, laughed and I asked can we go and he said the doors right there . I told my mother let s go and the doctor/nurse made a smart remark and I asked for his name and he gave me a false one, I was too angry to stick around. 24 hours later a lady from providence called and told my mother a story that was false. I ve never had a experience like that and I won t be coming back due to this.

SURGICAL UNIT 4th floor, we want to thank Dr. Portera and his surgical team - all nurses, tech's, social workers, housekeeping, kitchen staff for their outstanding service and compassionate care during my son's stay at Providence. We felt at once confident in Dr. Portera's capable hands as a fine surgeon. He is professional and caring and possesses a gentle and oh so welcome ! Sense of humor. Gerda Gipson and Michael Wedemeyer

Providence gives me the best health care for me. I am more happy what Dr,Jared Kirkham for finding the best nerve problem I have, he is a good and explains the problem to patients like me. I give Dr Jared Kirkham and the hospital more then five stars. Thank you Providence Hospital the best care for me.

I was admitted to Providence in late March for 3 days with a heart issue.
The nursing staff in CCU and PCU were amazing. They were totally professional, and treated me like a person, not a condition. I feel very blessed to have had such wonderful care.

My husband had a small stroke and we were just packing up ready to catch a flight home after dropping off the motor home. But we never got that far. We were in Cabellas parking lot when my husband dtopped the keys and said call 911 ! The EMTs were there very shortly and took his vitals. They said we should get checked out at the hospital even though his stats were good. We went to ER and they took him in right away and had him take an MRI within about 15 minutes. And the Dr. Read it or the techs did and said to get checkedout in MN after we hot home. They said he had 2 narrowing veins in his brain and that they didn't think he needed a stint, but to keep an eye on it. He said everyone about 70 would most likely have narrowing or some calcification in his veins. We got a CD and report to take home and we were on the next flight home. Everyone was nice- from the EMTS to the staff and drs. to Delta and ABC Motorhomes ! We had a wonderful trip outsideof his 2 911calls (yes, he had one 2 days before we left for our 50th Anniversary trip! PTL! Thankyou for all the help and of course Gods Blessing!

Wonderful place. Great environment with caring nurses and doctors. We live in the valley, but prefer Providence as much as possible. It's worth the drive into Anchorage to receive the higher quality of care.

Wonderful care for my father's last few days. They all really cared about our father and about the experience we were going through as he was leaving this world. They explained every step and helped us to understand what was happening and which important steps to make next. We were exhausted and heartbroken but all the nurses and doctors were there to comfort us and help us through. I was grateful that they called him by name and treated him with respect even though he was unconscious. Even the doctors and nurses had tears at one point or another. They did all they could do and we're so accommodating to us. When it came time to say goodbye they all came in together as the life support was turned off. They paid their respects and let us have our own time. These are people who care. Thank you

I had a baby there two years ago and one of the resident doctors fabricated a terrible rumor about me and spread it all over the Labor and Delivery unit. I don t know why she did it, but it was humiliating. As far as I know she was not reprimanded for it. I didn t even know the rumor had occurred until my Obstetrician informed me what was going on and that was why all of the staff were being so hostile towards. That s what happens when you cram a bunch of gossiping women into a work place with no repercussions for their actions.

I couldn't have asked for a better labor and delivery experience! From my pre-natal appointments to delivery - every staff member I encountered in this process was absolutely exceptional. Staff, Doctors and nurses alike were extremely professional, but more importantly caring and compassionate. Having a pre-term baby was terrifying, but both he and I were so well taken care of. I am so very thankful to the Providence Medical Staff for helping to bring God's most precious gift safely into this world. God bless you all!

Wonderfull ER service and care! We were on vacation and I became quite ill. No wait, and Doctor appeared before I was even in an exam room! No long waits, professional yet caring staff, and they even found medical issues my hometown ER missed (was sick for a couple weeks). Highly recommended by my niece (who is a local nurse) and now by my wife and I.

I had one child there, and also have been a patient there another time.Been to there emergency room a lot. They are professional and extremely caring.

My Mom was admitted to the 5th floor and i am so grateful to all the care team.. from the Doctors, Nurses and CNA s/caregivers specially to Nurse Christine who is so kind and always smiling, to Janet and Florence who s really very helpful to my Mom not only physically but mentally and emotionally especially during this Pandemic and no one is allowed to visit her. I am really grateful for the kindness, love and support that they showed and gave not only to my Mom but to me and my family as well. Again, Thank you All.

Imaging Center in Providence. They are great! I mean they schedule as quickly as they can, they will see you early if it works out because you are there early for your appointment. All the technitions I have experienced were very friendly and took the time to guide me through the experience. They are professional, efficient, respectful, personable and kind...what more could I ask for? Thank you, highly recommend!

Very professional staff, who took excellent care of my mother. They are very accommodating to family members and kept us informed with any new information or procedures that needed to be performed. I would like to thank all the staff of Providence for working so hard to save my mother's life.

I was quickly and efficiently attended to. Everyone was authentically kind and sympathetic. Paperwork, x-ray and PA' s exam all well done. Glad my wife found them.nice and goods staffs.

This is the ONLY hospital we will go to. While on hospital bedrest for nearly 6 weeks and then having a baby 6.5 weeks early the care I received was amazing, and they took such good care of my baby and I. Even as the baby got older and had visits to the ER and then admitted the nurses and doctors went above and beyond to make sure that not only was the baby comfortable but that I was okay and taken care of as well. This is the best hospital in Anchorage.

The service and the doctors were great, but when I got discharge from the e.r. at 6am the security guys came to me and told me I can't wait for my pickup which should come at 8am. So they told me I need to get out of there and wait out side where it's negetive 2 degrees. This is unbelievable. And just plain ridiculous. Shame on them for kicking out someone who just got discharged from the e.r. outside to the cold like I was just some homeless person who came in. In fact even if I was homeless they shouldn't do something like that. Shame on that hospital, this is no way to treat someone!!!!

Staff were very professional and knowledgeable. My visit was pleasant because they took care of me,,

I ve relied on the excellent group of caregivers at Providence for years to take great care of me and my family. From imaging, emergency room visits, surgeries and extended stays in their state of the art NICU, there is never a time I haven t been unbelievably grateful to have such an incredible health care center to depend on. They ve mastered medicine but also compassion, which is sometimes not the case in healthcare facilities. I ve never had to wait long for any service and my questions are always answered thoroughly and with smiles. Today I needed a scan and was fortunate to have Dylan taking care of me but most every staff member there has made me feel completely comfortable. On a side note, I ve spent a lot of time in their cafeteria and gift shop, both unexpectedly impressive. The gift shop has a cadre or dedicated volunteers who work there along side the regular employees, which is always wonderful to see. In fact, there are many volunteer opportunities that Providence has created to allow the community to help those who might be in need. They also have a Subway, pharmacy and a couple of coffee shops in the building. When you are there for extended periods, having these services really makes a difference. They maintain a beautiful chapel open to the public and plenty of quiet places for visitors who need a moment to sit and reflect to find on each floor. Providence is proud of their employees, the services they offer and their presence in Alaska, and well they should be.

Clean calm care when I had a bed bug infestation. They put me in a solitary confinement shower room wear I could shower and put my clothes in a plastic bag and they put my clothes through the 15 min bed bug steamer. Then gave me some medicine for my hair. They have a TV with remote in the emergency room. Sometimes the security guards would kick me out for trying to stay warm.

Falling in the snow sucks. This place will help. Twisted my damn leg.

They were rude and trying rush us out. My mother, a patient, sat there for 3 hours till someone helped her use the restroom.

I owe my entire life to the staff of this hospital. I don't mean the last year I mean since I was 4 months old and died. I'm only sorry I cannot find the actual doctors that saved me because not a moment goes by that they are not in my prayers. Thank you for every day. The good and the bad. I owe all of them to the doctors and nurses who were on your staff.
In these uncertain times I still pray for their families and those who have walked those halls since. Thank you and God bless

Gwyneth Meek is the best volunteer, she helped me find the hand doctor! It be LIT, but keep it thicc.

I was a victim of a violent crime up in Fairbanks. I was medivaced down to providence because of my life threatening brain injuries.Thank you Guardian flight for your services as well.... I found the staff, nurses and doctors to be extremely professional, kind and concerned about my well-being 24 hrs a day and for the 5 days that I was a patient... Nurse Jen and Priscilla on the the fourth floor north were absolutely amazing and I felt like family always treated with kindness and compassion.
I would highly recommend their services to anyone who might be in need of them. Thanks to all. I look forward to my return and follow-up treatments. A special Thank you to Kathy Petti my case worker who was like a mother to me and went above and beyond to make sure my needs were met and I was taking care of.. God Bless and keep up the great work. 10 stars from me to you all!

The most compassionate hospital in Alaska! Level 2 Trauma, Magnet Hospital, & more awards+designations. Providence is committed to Quality service, Safety & geared up to excellence for Best Outcomes.
They listen to your comments or feedback that you may have sent. They will do their best care and ease your way. They are not perfect but they do their best. Please be kind to the caregivers too. Communicate!

I went in yesterday for a colonoscopy yesterday. There is no way to put a happy face on this procedure, but the Providence staff made it a lot easier. They were very professional and extremely friendly. A very unpleasant procedure was made much less uncomfortable by a pleasant staff.

My family became acquainted with Providence Hospital in 1970 when we moved to Alaska and my mom was sick 3 times that first year. They took care of her well then, and in all the years since as I and rest of my family have received services, I know of only 2 less than favorable care among probably hundreds of visits over 45 years. That's an excellent record!!!

The best center in town.

Very clean and great ambiance

Highly recommended!

Good Hospital to go to. The cafeteria has great food.

A woman name Kathy answered the phone tonight and was more than helpful. I appreciate the service. Thank you Kathy

Have always had good experiences with my care and my family care here.

My daughter was born here and was diagnosed with anchondroplasia. I was pleased with all the services provided. I feel like the nurses went out of their way to help me and answered all my questions. The doctors on the other hand were a little overwhelming due to how rare my daughter diagnosis is. They were trying to give us so much information all at once, I was only catching like 1 out of 5 things they were trying to explain to us about achondroplasia. But as soon as my spouse and I explained to them that we needed some room to breath, they backed off and sent just two people in to explain everything instead of 10 different doctors throughout the day. Good place.

I am appalled at the lack of diversity in this hospital. Decent care, but the absence of other cultures (besides Caucasian) makes the environment feel unwelcome and uninviting.

Everyone has different experiences, good and bad. Most recently mine have been good. (Competition with three area hospitals has done wonders for every medical center in Anchorage and the Valley. You can choose your medical center, not end up with one.)

worst care ever, I wouldn t ever recommend that on anyone. I felt ignored and violated.

We had our daughter here, natural birth. Great nurses and very clean room. I'm not ok with some of the charges while at the hospital. They charged $69 for 2 ibuprofen! I brought my own and they didn't allow me to take my own. Lame!

I recently had brain surgery here. I was in for 4 days and they took care of me and I always had someone to check on me if I pushed the call button. The only thing I'm not happy about it that I asked the billing people several times to give me a call because I was moving out of state so I could give them my new address. It's been months and they haven't called yet. I've tried to pay bills online but it says I'm not in their records. So that's lame.

My mom came to ER in ambulance, she was perfectly coherent. Her gold cross was taken off to attach electrodes. It ended up in someones pocket. Called hotline and they say since we can't prove she had it then they not responsible. They stold her $900 cross and chain. The response I got was " it happens all the time"
Positively shameful.

This hospital is a disgrace. My brother has been in their care for over a month. Now a staff member has stolen his wallet from his room and it just so happened that this was the forth wallet this week on that floor. So far they have done nothing to rectify the situation. Being in a hospital is stress enough on a family without having to worry about your belongings.

From the moment I was rolled in to ER until I left Providence four days later, I encountered nothing but caring and considerate people. The nurses and techs in CCU and PCU were kind, thoughtful, and gave me the best of care. Thank you all!

Never get enough, or the right help there, when I was in labor they entered in the incorrect amount of medicine and caused a four minute very painful contraction. When I had surgery they made mistakes with the feeding tube and it made me really sick. From my experiences, they don't always give accurate information at the ER. I always have hope, but I just haven't had the service there that I expect from a hospital.

I had Breast Cancer some years back and loved everyone and the care involved at Providence. I would always brag about this place to everyone as well as my family did. I would have given them 5 stars, but not on my trip back to Anchorage in March. I live from out of town and it is very costly for my to fly to Anchorage, pay for hotels, car rentals and meals when I have to see the Doctor. After having a cough for a long time, I needed some tests. After plane reservations and everything was done before my trip, it all got rescheduled. I was still able to make it work, but it was unnecessary. I go in for a liver biopsy because the lymph nodes all lit up on the Pet Scan. Trying to find out if the Breast Cancer has returned or if it's a new cancer. The Ultrasound biopsy didn't work. The Radiologist couldn't get to it. That morning I was to show up at the lab at 7am before going to the day surgery. I get their early and stand in line to wait my turn. I'm second in line. It's my turn and the receptionist says they don't have an order. I couldn't believe it. I walked down to the day surgery and checked with her as I was hoping that my procedure was still ordered. She said they do have an order. I walk back to the lab and the tech finds the order. It seems there was incompetence most of the places we went. I don't know if it is all new staff or what. This was not the old Providence I knew. I'm reading my test results on line and discover some inaccurate information. For one thing I do not and have never had a history of thrombosis or embolism. I called Radiology and spoke with the supervisor. She said they would do an addendum. Your medical record follows you all your life so the information has to be correct. I fly back to Anchorage (expenses again) to have a CT and CT guided biopsy. This Radiologist was great and we finally got it done. This trip was the wonderful Providence that I knew. Today I am reading the addendum and they still haven't fixed the history. They fixed the rest of the information. It shouldn't have to be this way. Now more phone calls.

Every time I take my fiance to this hospital they either tell her that she is making things up or that they don't know what could be wrong with her. We have had to wait hours on end to be seen on multiple occasions, we were told that we were completely forgotten about on one occasion, one of the doctors who told my fiance that she was making things up had the Gaul to charge us for seeing my fiance after the hospital itself had charged us. This hospital used to be the example in Alaska, it's still an example; an example of a company of quacks and con artists.

I wouldn't go as far to say that I disliked my stay there. I went into preterm labor and was diverted there from on-base. The triage nurse was terrible. According to her, I wasn't having contractions, my water didn't break (which it did, hence why I was there), and I wasn't dilated. She neglected to take blood tests for about 6 hours and didn't give out the antibiotics for the same amount of time. She told me when I went to L and D that it was stupid for me to be there and that I should just go to the pre-natal unit instead. Once we get to L&D, my contractions are 1-2 minutes apart and I'm 7 cm dilated. One nurse from L&D came into the room and said my son had tested positive for Trisomy 18, only to be told by another nurse that she had read the records from JBER wrong. Dr. Counts was amazing, she decided to give me a c-section due to my son being in the transverse position. Nurse Ginny was also nice, just very forgetful. A process of post-op that should have only been 30 minutes lasted 90 and prevented me from seeing my son for an hour and a half. Once taken to the Mother and Baby Unit, I wasn't allowed to see my son for another 9 hours, needless to say, him being early caused him to be in the NICU. Our stay at the NICU has been mixed. Nurses change his care plan, he was actually moved from the nursery part to a private room, and my husband and I were not informed until 7 hours after the fact. When they took us over to the private rooms, the nurses at the desk had no idea who we were talking about because the nurse who switched him (the one who also said we would do more harm than good by holding him) didn't give them the paperwork. We received something symbolizing an apology, but it was a more of a pass the blame situation. The nurses are still changing his care plan and have given us time frames of 72 hours to 2 months of when our son will come home.

I will say that the food is actually worlds better than the JBER hospital, but as far as the overall care goes, I will not understand why people rave about Providence and trash JBER. The delivery process with my daughter was way better than what we received at Providence.

I had a midwife for my entire pregnancy and planned to give birth at home. How about those plans? I was terrified to go to the hospital. I had never had to go to a hospital before. They were fabulous. Everyone was fabulous from the nurses to the doctors.

Dr was waiting for test results for a test he didn't order. I was not allowed anything to eat or drink while this Dr waited for a test he didn't order. I had to leave the ER to use my cell phone so I wouldn't be on the street tonight because I'm from another city. I left a note on the bed saying what I was doing and to call me at my number if I was needed. I came back into the ER and was told I had been discharged. The pregnant nurse came out and said they tried to call me. The nurse didn't use the area code though I told her 3 times that she needed to dial the area code. She was rude and said we don't have to dial an area code. After she walked away handing me bogus discharge papers that say my temp was 98.3. I took my temp about 15 min after finding out I had been discharged and it is 99.5. I took pictures of the thermometer in my mouth and the result. I went to the front counter and asked for the lady there to call me. She called and my phone rang. I would have been left very ill on the street with no way to get back to my city if I didnt ask for the social worker to come back. I will die before I ever come to this ER again. I'm on medications that weaken my immune system. I'm making a complaint so no one has to go through what I have. Incompetence at its worst is what I experienced. Except the social worker was very helpful and competent.

My son was life flighted to Providence Hospital on Labor Day 2014. I want to use this forum to say THANK YOU to all of the trauma surgeons and all other staff who saved my son's life that night. A simple thank you just doesn't quite sum it up. You gave me back my son. There are no words for that.

Just came here today 5/28/18 with back and chest pain. I could barley stand let alone walk, resulting in short breath. They made me walk from the car to the waiting area and to the nurse office which took a total of 20min. This hospital is a joke and staff is not very pleasant to be here on a holiday.

Terrible emergency room staff. I know for a fact my girlfriend is in the emergency room. Because they could not find my girlfriends name in the system they would not do anything for me. Even though I know she s there. Seriously irritating. Wouldn t even try to help me find her. Even after showing them pictures of her in the ER as well as tracking from her phone showing she s there in the ER. Stupid

All the just need is money. Providence hospital is worst one ever we had gone for. Full commercial and all they need is just money, money, money....

TL:DR - If you re okay with a doctor and ER team that s going to treat a patient who is passing a kidney stone (that has been diagnosed by their team!) as though they are drug seeking narcotics, and isn t going to pay attention to details, and won t make good on the issues that their own department creates, then this is certainly the place for you.

Full rant below:

If you have options for your ER visit look elsewhere. My husband and my experience with Dr. Sami T Ali and the ER department was less than spectacular.

We are very frustrated as it was made clear that we were going to fly home to California shortly after our midnight ER visit for his first kidney stone. The prescription that was given to us wasn t even dated, and none of the pharmacies here will take it without a check mark over the qty as well. Well, we re all human and make mistakes at 12 in the morning (I certainly didn t catch it), so I called the ER in hopes that they could just send the prescription digitally to the pharmacy, but apparently they can t.

So because of this team s incompetency we re up a creek unless we go to another urgent or emergency care to see another doctor in the interim since nobody is open on the weekends. Who likes having money anyway right?

There s some things that aren t their fault. I get it, you deal with drug seeking patients constantly in an ER, and it s not exactly this hospital s fault that the controlled substance processes are broken because of this, but at the end of the day you are a medical facility. In a medical facility details ALWAYS MATTER. If you were really that worried then why not test the blood that you took?? You can clearly see if this is just an addict trying to get their fix, or if this is someone who is clean and just trying to get through a painful process.

So, as stated in my top summary, if you re okay with a doctor and ER team that s going to err on the side that a patient who is passing a kidney stone (OW!) of guilty until proven innocent for trying to treat their pain, and isn t going to pay attention to details, and won t make good on the issues that their own department creates, then this is certainly the place for you.

Use to be VERY happy with Providence. Their resent changes Sold to a profit hospital chain (From a Reliable Source) Now makes them the WORST Hospital I have ever had to deal with. Their care is Substandard (Had Surgery there Less then 24 hours had to go back with massive Infection Hospitalized for 3 days on IV antibiotics) Their billing department is totally dysfunctional with multi recorded calls (3 in 15 min) To call their billing and when you call they automatically put you on hold stating "Due to the high volume of calls your hold time exceeds 5 min. This is all happening while I'm at work. Providence you need to get your act togather this is a nightmare.

We have had positive experiences at Providence with pediatricians, and many other doctors and staff. For those individuals, we give 5 stars. We have also had positive experiences with various practices affiliated with the hospital. We are thankful for their good care.

We leave a negative review regarding our experience with OB Triage. At 40 weeks pregnant, I showed up fevering and tachycardic, with complaints of unusual uteran pain two nights in a row. Not once was an OBGYN sent to my bedside. An under-experienced midwife and staff were given far too little supervision, and our family fell through the cracks. Proper protocol was not in place that could have helped protect me and my baby. I was told I had a "little stuffy nose" and was sent home to rest. I had presented with significant markers of maternal infection and never should have been discharged-let alone twice. I suffered a traumatic birth, a severe postpartum hemorrhage, and my newborn was diagnosed with meningitis. Hopefully the hospital has made necessary changes so others do not experience similar trauma. We will be delivering our next baby with Regional.

The best hospital we could have asked for. My wife and I went through a traumatic miscarriage, and the care we received through this period cannot be overstated. Their medical competence was only equalled by their commitment to our spiritual and mental wellbeing through the experience. Other than doctors, we were seen by several social workers, fertility specialists, psychologists, and chaplains, all specifically and individually interested in our wellbeing. I want to especially thank Nurse Leilo for her absolutely outstanding care and dedication to us during our stay. This is the best hospital in Anchorage, by far.

I was recently diverted here from on-base care because Labor and delivery was full. From the very beginning, service was swift and I was taken to the Labor and Delivery triage unit immediately. The nurses there were amazing, friendly, personable, knowledgeable and treated me with the most incredible care. I arrived because I was having early contractions at 23 weeks. After a few hours, I was transferred to the Mother & Baby unit. The nurses there were equally as kind and gentle and treated my situation with such delicacy. I decided then that I would love to have my baby here.
Later on, I was diagnosed with pneumonia, which was he cause of the contractions amongst other things and was transferred yet again to the Progressive care unit.
It seemed that no matter where I went, the quality of care remained consistent and at its highest. I was constantly monitored and made sure that I was as comfortable as they could possibly make me.
I was later transferred again to the Mother & Baby unit once my condition was stable enough and it was there that I remained for the rest of my recovery until discharge. My whole stay was a total of 5 days and I would definitely recommend this facility to others.
It's standard of service is as comparable to those of Hopkins and Dartmouth.
I was thoroughly impressed! Hoping to have my baby at providence once I'm full term.

Exceptional service in all areas, nursing, physiotherapy and especially the doctor Dr John Lapkas and his team who did the surgery and took care of everything. My husband had a ski accident in Alyeska and broke his femur. He was quickly taken to the Providence Hospital where he had surgery and put on a pin. and in a few days I was walking again. Recovers very well.

Hello
My dentist Dr. Mohammad Ali dignity of Iran
I would love to work in your hospital
Help me in this regard

Everytime I go there, the place is clean, service was great. Love the cafeteria as well. Having a chapel and mass daily is awesome! Had my 2 children at Providence, the experience were great!

I was with a family member who had surgery there and was sent to an observation Unit to stay overnight because they don t do individual room any longer, in a bay that s what they called it 1.) she had to be told she had a serious condition in a big room with other people while they asked her nane everyone they came in and with other patients do I learned several peoples names there and their condition and why they were there which seems like a HIPPA violation if I ever seen, then they have lights out because nobody has their own light , then a nurse came in the morning and had to draw blood with a flashlight because not ALL the patients wanted lights on , and then you have people just coughing and choking in the next bay and let s get into the bathroom you go in once and there s urine all over the toilet , next time she goes in there s a urine collected full of urine still in the toilet , I ve never seen anything so unatural and disgusting and just plain uncomfortable no privacy for what I m sure she will be charged an astounding amount for this type of service , pretty sure they re making more $ this way cause I know they didn t lower the charges , but this just plain disgusting for the patient and I wonder if insurance companies know what they are paying for , because they only bill in time there not that you were in a bay of curtains they call soundproof but had netting at the top

They could have helped me and everyone else if they cared.

All the nurses I had during the birth of my boys were amazing. The only place I will ever have a baby!

When I had my hysterectomy they misplaced me. Then went for a hip surgery, they gave me too much nerve blocker and sent me in to seizures, refused to treat the seizures, sent me home literally screaming in pain, only to call me a half hour later to say "we screwed up and weren't suppose to discharge you"! This place is a circus and a half!

Other than always being under construction, being difficult to get into and out of being right by UA, and being larger than London Heathrow or Dubai's airport, I've never had an issue there. Put on your walkin' shoes!!! My doctor has since left there, and I followed. I would consider going back to Providence for other medical needs tho! - Edited to reflect another star for their awesome lab services! Thanx guys!!!

Please remind your Emergency Room staff that patients have the right to KIND and RESPECTFUL care! All three of my kids were born at Providence Hospital, so I thought I could trust your staff with my husband's extremely painful and red, swollen leg infection. Early this morning, after being discharged with antibiotics, my husband CRAWLED out of your emergency room entrance, after being told to get out of a wheelchair. There were no handrails at the door where he was told to get up! He couldn't walk because of his infected leg! Other patrons kindly assisted him to his car. Your staff did nothing to help him, except send a security guard once he was already in the car! This is extremely undignified and disrespectful. I have made a complaint to the BBB and to your Service Excellence Coordinator. He had to crawl! And prior to that, the doctor assumed he was "seeking pain medicine" and treated him with disrespect. All he wanted and needed was antibiotics! sept. 24, 2014 between 6:50 Am and 8:30 AM whoever worked that day--- the ER staff and doctor need to remember to TREAT PATIENTS WITH RESPECT AND KINDNESS.

We had our daughter here, natural birth. Great nurses and very clean room. I'm not ok with some of the charges while at the hospital. They charged $69 for 2 ibuprofen! I brought my own and they didn't allow me to take my own. Lame!

Any all right now getting horrible service now getting horrible service... AGAIN!!!! Came here in December assault robbery victim competence me out of bed in the hallway in .ER back two three hours of giving me nothing for pain no breakfast no water going to ask me if I'm even comfortable how do I get back to complain to out to the lobby the intake nurse.
S she is by far the strongest employee here.
Not just in the emergency room but probably on
entire staff

I got to witness first hand the core values of Providence as I journeyed with my friend Tom, his sister, and friends as Tom was born into Eternal Life June 7 on 5 North. Thank you to all at Providence who were there with us easing our way.

FANTASTIC FANTASTIC FANTASTIC
Nurses and docs go above And beyond to make you comfortable.
THEY SAVED MY LIFE..........

Very clean and organized. The staff was very helpful and friendly. We were very impressed with how advanced they were including their registration process via kiosk. Got in and out very timely!