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solomona sooalo

3 years ago

The staff in the emergency room made my experience...

The staff in the emergency room made my experience for my mother and I awful, my mother who was needing medical attention due to injuries she got from drinking and having anxiety, the doctor or nurse looked at my mother as another drunk and disregarded all of my questions. I brought my mother here for help, not for disrespect and judgement. After being frustrated with my moms act and this doctors manner, I came out of the room and asked the doctor/nurse if he s going to help my mother. Other staff members, himself and security, laughed and I asked can we go and he said the doors right there . I told my mother let s go and the doctor/nurse made a smart remark and I asked for his name and he gave me a false one, I was too angry to stick around. 24 hours later a lady from providence called and told my mother a story that was false. I ve never had a experience like that and I won t be coming back due to this.

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