A Erickson Review of Providence Alaska Medical Cent...
Please remind your Emergency Room staff that patie...
Please remind your Emergency Room staff that patients have the right to KIND and RESPECTFUL care! All three of my kids were born at Providence Hospital, so I thought I could trust your staff with my husband's extremely painful and red, swollen leg infection. Early this morning, after being discharged with antibiotics, my husband CRAWLED out of your emergency room entrance, after being told to get out of a wheelchair. There were no handrails at the door where he was told to get up! He couldn't walk because of his infected leg! Other patrons kindly assisted him to his car. Your staff did nothing to help him, except send a security guard once he was already in the car! This is extremely undignified and disrespectful. I have made a complaint to the BBB and to your Service Excellence Coordinator. He had to crawl! And prior to that, the doctor assumed he was "seeking pain medicine" and treated him with disrespect. All he wanted and needed was antibiotics! sept. 24, 2014 between 6:50 Am and 8:30 AM whoever worked that day--- the ER staff and doctor need to remember to TREAT PATIENTS WITH RESPECT AND KINDNESS.
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