Tom Estep

Review of Providence Alaska Medical Cent...

Use to be VERY happy with Providence. Their resent...

Use to be VERY happy with Providence. Their resent changes Sold to a profit hospital chain (From a Reliable Source) Now makes them the WORST Hospital I have ever had to deal with. Their care is Substandard (Had Surgery there Less then 24 hours had to go back with massive Infection Hospitalized for 3 days on IV antibiotics) Their billing department is totally dysfunctional with multi recorded calls (3 in 15 min) To call their billing and when you call they automatically put you on hold stating "Due to the high volume of calls your hold time exceeds 5 min. This is all happening while I'm at work. Providence you need to get your act togather this is a nightmare.