Prodigy Online Services Review

Always find what I'm looking for. Very helpful employees.

Great offers, sales and discounts. All brands under one roof.

Mariana in Louis Vuitton is literally the nicest person in the Louis Vuitton boutique. There was one other woman working when I went in on June 18th to purchase two bags she was quite frankly rude. She had a look on her face like she couldn t be bothered actually helping a customer. She did not greet me nor ask me if I needed help just rudely told me to sanitize my hands. You would think since stores are just opening for the first time in three months she would ve wanted to make the commission but no! honestly I m glad she didn t want to help me because Mariana was more than happy to assist me in making my purchases. I left with one bag in hand and another that she had to order for me. She called me today to come and pick up my second bag and was just as sweet as the first time she helped me. I hope someone in Louis Vuitton or Bloomingdale s corporate office sees this review because Mariana deserves the recognition for being first and foremost professional, very knowledgeable in the Louis Vuitton products and genuinely just an overall lovely person! She would be a great person to train her colleagues on customer service!!

Excellent customer service! Tiffany at Clarins is extremely helpful and I highly recommend her if you need anything in Cosmetics!

Extremely clean and neat. Barbara the lady at men's fragrance is very helpful.

We love the Nespresso Boutique inside of Bloomingdale's.

Overpriced store but nice stuff. My mom loved this place. Best feature; the expansive parking lot!

The worse experience ever! a representative went in to the fitting room when my mom was putting her clothes on. will never go back again!!!!!!!

A smaller suburban store, but still enough diverse merchandise to cover all the bases. Ample parking and a stand alone store makes this outing easy.

Beautiful store to shop in. Staff is very friendly and helpful.

I have been here many times. The place is enormous, so take the time to go over everything. If you can choose the day, look for deals and come here when you can save and still get what you need.

My wife loves this Bloomingdale and from a husbands perspective, it's a clean store with a conveniently sized parking lot.

Irina is Awesome!!! The spaceNK team keeps my skin looking great.

One year to return clothing. Good for people who can't make up their minds ! Sales are incredible. Wide variety of designers and prices.

Very nice stuffy store what observe was that I had to ask for help a couple of times the person next to me did not and was asked if she needed help without asking I will Not be returning no time soon not a welcoming environment

Everything we needed. Friendly, layed back staff. I like shopping online; i love going to Bloomingdale's!

Good collections of clothes. Food court has nice meals

Beautiful store and the associate sales people that work there are very polite.

In the suburbs, brand names disappear as Bloomies private label clothing takes their place. I can still find things there, but have to look harder.

Came here a couple times the past few months and the store is always quiet but it s always impossible to get assistance. Last time I was here I had to wait until the associate to get off the phone to answer a question

Everyone is EXTREMELY helpful & they go out of their way to help you. (Beyond what is expected!)

Not a crowded shopping location to get back into retail excursions. Good sales people.

Nick is a wonderful salesman who knows my taste & his merchandise so well I'm in & out with at least 2 pr of shoes or boots in 30 minutes or less.

Small store, compared to the main store in NYC. Choices are limited. They do have great stuff.

They need to buck up because their competition across the street Niemann Marcus and Nordstrom are working hard for our dollars.

Surreal to say the least. I went here today just to accompany my wife to exchange some Christmas gifts from her employers at Loews Corp. Maybe they failed to place the "clr" on every item, which I'm sure was exhausting due to the sheer volume.
When we arrived the woman at the Channel make-up counter advised us that we'd have to go to the 2nd floor to process the exchange.
So where is the entrance to the second floor?
Oh, the elevator is behind Louis Vuitton.(?)
What about the escalator?
That's right there.
Oh okay.
We proceed upstairs. When we finally locate an employee and express our intention to make returns she asks us to accompany her to a register, which we do. I begin to retrieve items from the bag and notice her stop an additional saleswoman with the statement "Hey can you give me a hand?". With what though? (I'm a Big Guy, I guess.) Immediately Ms. Pena proceeded to inform us that there was nothing she could do since we weren't the purchasers of said items if we didn't have CLR tags. When we provided the said CLR all while stating again that they were gifts from the person who has a personal shopper at Bloomingdale's. The woman with the two toned black and red hair immediately interfered, insisting that Ms Pena not scan the items on the actual register which was in use but instead use the sleeping console. "No record of these items ever being in the system. "Really, I wonder why?" Ms Pena then began asking whether we understood why we weren't being helped and I informed her we actually didn't. She then suggested that we "go back to where it was purchased" and that "They could help if we could get the number to who bought it for her.".
They stopped just short of accusing us of stealing the items while including that they just did us a favor. I wonder why it was so empty

Hey, I'm a working class guy, Alot of items I may not be able to afford in Bloomies. I love colognes and the exclusivity of some of the brands is what keeps me coming, You can find some exclusive clothing aswell. This is Westchester county, so it wont have the selection of Manhattan. My favorite counter person in white plains is Barbara in cosmetics. She is so pleasant and humble. When you enter a place where some folk act pretentious her Wonderful demeanor helps alot. I love her energy. If you look you can find affordable items.

Did in store pickup. There was little signage for pickup and it's in an awkward place between two escalators

Higher end store than the mall stores. This is where I buy my Nespresso coffee!

Nice, knowledgeable sales people. Good selection, lots of sales going on. An enjoyable experience.

The staff was very helpful. The store always presents a quality shopping environment.

My favorite store, you have to check out the restaurant, great services and the food is just so good. Have to try their carrot juice.

Bloomingdale's very nice workers all with good conversation And very helpful.

Great the lady behind the counter did a great job. She knew exactly what was offered.

This Bloomingdale's has been around forever, and the quality of the location is very good - it's massive, and has a huge variety in every department. It's also never crowded, very convenient, with tons of parking, and the sales staff is usually very knowledgeable and helpful without being pushy. For those trying to put together a wedding registry or looking for a nice gift, the registry department is the biggest I've seen in pretty much any department store in Westchester or NYC - they have nearly every item by Michael Aram, Nambe, etc. out on display so you can see and touch them before making your decision.

This store has the worst customer service. I bought a Ted Baker jacket for $500 and within a few uses, the inseam on the forearms began to tear apart. Not Bloomingdales fault obviously, but of course I had to go there to return the clearly defective item. I went directly to the counter where I made the purchase and as soon as the staff realized I had an item to return, they all began to act like snot noses, very childish. I explained my issue and they asked me to leave the counter, and they told me they had to get someone from Ted Baker and that the issue with my jacket is not their problem because they didn t buy the Ted Baker merchandise and that the Ted Baker was instead renting floor space for its merchandise. Mind you the Ted Baker items are arranged in the exact same way all of the other merchandise in the store is. What is it my concern what business arrangement the two multi-million/billion dollar companies have between them? This was none of my concern. I told them I just wanted to return or exchange the jacket. They passed me to 3 reps where ultimately the one who decided to deal with me came as if she is the one they call when they expect the Customer to throw a hissy fit. Obviously they don t know me and that it s not my style. Anyway, this person proceeded to tell me that the jacket must be too tight on me (it s not at all) and that will cause the inseam to violently tear apart. I told her that a $500 jacket should not be falling apart after just a few uses and that is a joke. She said they cannot take any jacket back that can t be immediately be sold. All business, no customer service. She then told me that they would fix the jacket as a one time courtesy, because obviously I was not agreeing to the fact that they wouldn t accept the return. She then refused to give me back my Ted Baker hanger because she claimed that Bloomingdales isn t supposed to give them out and they don t care and just do it anyway, so they took my hanger, provided me with no proof that this was even a real rule and at that point I was so aggravated that I was not going to make a scene in the middle of the store during the Holiday Season. They are literally a bunch of animals these people it s horrendous.

Beautiful store. Gorgeous fashions. Friendly and helpful salespersons. Nespresso Bar serving up delicious 'Java'. ' Wonderful shopping experience, a visionary delight.

Was hoping for more of a selection in men's slim wear casual attire.

A little disappointing. Plus sizes very scarce. New inventory needed

Clothing store for the whole family.They mostly specialize in outerwear. Friendly staff too serving the many customers milling around this place.

Very nice standalone (non-mall) location. Easy access with ample parking. Otherwise it's just like any other Bloomingdales.

Bloomingdales has been around a long time..surviving other retail stores outside of a Mall. Many changes have been made over the years to include the younger, more ready to buy leaving the rest of the store difficult to navigate at times.
I like that the store isn't crowded except for major sales, Friends and Family Days, Points plus Days. Parking is free, and if you need a Manager to "chat" with, they are accessible.
Their price point is generally high, so get a few classic looks and one funky outfit and your set. There is Le Provance, a sit down served lunch, or 40 Carrots, counter seating only. I prefer the latter if anything.
If you want an everything store, that has all sizes, a crazy but awesome shoe Dept, and I never miss finding something on sale here, go to Lord and Taylor. Just my opinion.

Cheap prices and very good things, even encouraged me to buy some products

The customer service is horrible. Don't waste your money there!

Great I found the dress my sister wanted for an incredible price. Really nice inventory!!

Crappy store for clothing; over priced and underwhelming. Home goods much better.

Today an d tomorrow they have great sale prices on home needs.

Loved the store. The lady that checked me out was very informative.

Biggest Bloomingdale's I've ever seen fantastic selections for men and women. Really great sales going on right now it's time to stock up for the new year definitely stop by and check out Bloomingdale's. All the big-name new designers you can find it all the Bloomingdale's incredible store.

Large free standing store offering upscale merchandise with a friendly staff. There is even an expreso bar to relax from shopping.

Bloomies used to have excellent sales and customer service people, but not anymore. We bought a bed at Bloomingdales in White Plains. The salesman managed to upsell us by blatantly lying about his beds. He insisted the mattresses he was pushing were all 12 inches deep. I thought they looked much bigger, but he insisted I was mistaken. I should have come back with a measuring tape, but it was Presidents Day and they were having a big sale, which was about to end and I didn t want to miss out. The mattress is 16 inches deep. None of my sheets fit. My fault for trusting him.

In terms of delivery, we were told we would get a call the day before giving us a two hour estimate for the delivery time. We got no such call. The delivery man called when he was 10 minutes away, at 8:30 am. I rushed to strip the old bed and move furniture out of the way so the bed could be delivered.

Always enjoy going there. Staff is always ver friendly and there are always great sales going on. I've been going there for 20 years. A nice get away from CT.