Bloomies used to have excellent sales and customer...

Bloomies used to have excellent sales and customer service people, but not anymore. We bought a bed at Bloomingdales in White Plains. The salesman managed to upsell us by blatantly lying about his beds. He insisted the mattresses he was pushing were all 12 inches deep. I thought they looked much bigger, but he insisted I was mistaken. I should have come back with a measuring tape, but it was Presidents Day and they were having a big sale, which was about to end and I didn t want to miss out. The mattress is 16 inches deep. None of my sheets fit. My fault for trusting him.

In terms of delivery, we were told we would get a call the day before giving us a two hour estimate for the delivery time. We got no such call. The delivery man called when he was 10 minutes away, at 8:30 am. I rushed to strip the old bed and move furniture out of the way so the bed could be delivered.