Printemps Nancy Review

Nice store varied choices a little expensive however

A terrible welcome to customer service. Received by a haughty woman, sufficient and very unpleasant to say the least. The lack of professionalism of this employee named Christelle tarnishes the image of this brand that I love.

Nice store where you can find the brands
known

There is a lot of things, but there are still a lot of people!

I wanted to buy a bag for my wife, but very badly received by the saleswoman Emmanuelle
She looks down on people
Balance 1200 euros spent elsewhere

Client since my childhood.
I like to watch and stroll.
Staff not always friendly ...
Cotton vendor counter extra!

Thank you to the staff for the good advice ... but especially for the availability and your warm welcome. See you soon I hope!

The sales consultants in perfumery are incredibly polite and kind. Other signs should be inspired.

We were looking for a duvet cover and the saleswoman has been very unfriendly and unpleasant. He has spoken to us with contempt, I don't know if it was because we didn't speak perfectly in French or because she was like that. He certainly has not made the least effort to understand us. We have also tried it in English with the same result.

Mall or have found quality items. Perfumes, clothes, shoes, household items etc ...

Politeness and benevolence are obviously not requested in the applications.

Nice store, my visit on Thursday left me with a bitter taste. I went to the jewelry store for a bracelet that I spotted. I waited 20 minutes at the brand's counter, I never saw a salesperson! Deplorable. However in another brand he was working at 3 and another saleswoman was chatting in an aisle with a client unrelated to the department

Super nice team. Customer loyal for over 30 years despite the 25 km to go. There's no hazard.

A place where the biggest brands can be found, therefore a great choice but which is not within the reach of all budgets.
I do not know what the criteria for recruiting salespeople are, but humility, empathy, availability should not be part of the list.
Who are these people to take customers so high, sometimes with an air of contempt that does not even commit to pursue a possible purchase by customers who can afford to spend substantial sums.
A good hearer

A traditional mall, didn't have too many marks, but still good.

The only store is about right on Nancy but hey, most brands are outdated, you must react!

Nice stores in Nancy but a lot of luxury products so better to have the purse that goes with it.

One of the chicest if not the chic shops in Nancy. Good French taste and a courteous welcome. The Parisian atmosphere in the heart of Lorraine.

There is a choice ... but then you don't want to take all the stars off for the upstairs "saleswoman" who takes care of kitchen utensils and dishes. who during the checkout remains on the phone without a goodbye, or thank you ... Snobbery or incivility ?!

I like this store except for the saleswomen who often take you high when they are there only to do their job and not to judge or criticize their customers.

Hello we went to the spring shop in Nancy. In the men's lacoste department, what an unpleasant welcome. Saleswoman not nice at all it's disappointing for a store of this range. It does not want to go back !!!!

Very nice large department store with a well-kept atmosphere.

I love this store. It's beautiful, it's chic and expensive obviously

Bcp beautiful clothes but unfortunately it's for wasp sizes, not find my outfit for my daughter's wedding

Very nice store. There are all the major brands and the smaller ones with a wide range of prices but still very good quality.

Always the problem of vendors who discuss hours while waiting in cash !!!

The saleswomen are very nice, always ready to give advice. Upon receipt, always very friendly and smiling as a bonus, beautiful gift wrapping.

Very good customer for over 10 years but not for a long time. The customer service is deplorable, the wait is endless, the welcome is poor and the service worthy of a low-end boutique.
With the exception of the faithful Christelle, always present and smiling, the rest of the staff of true amateurs.
The atmosphere in the store has not made you want to shop for some time and even worse since it reopened on November 28.

Order at the shop Degrenne store! Very satisfied! It was a big order and everything was managed to our advantage. We could even be delivered to our home while we live more than 130km from the store! I highly recommend !

Super beautiful
But a little expensive

Delicious fresh place, service a few times a bit long but still very nice

Very nice store in the spirit of the Parisian department stores, many high-end brands are presented, as all the greatest perfumers, the major brands of ready-to-wear but also linens And a beautiful space art table and Deco. However the rates are quite high.
I add this (05/12/19 to 17:10) for who gets caught this saleswoman of the shoe department who does not deign to respond pleasantly to a simple request that would have taken only a few seconds of his precious time, it should not complain if customers do not dare you approach you do not reflect any empathy, politeness and other signs that a salesperson worthy of the name should have, but maybe that's what you want, do not be bothered. Do not forget that you work as a saleswoman in the spring of Nancy and not in a luxury boutique even though the staff of these big houses are more welcoming and respectful than you have been. Have at least a minimum of availability and if you are busy tell your client with sympathy and respect and try to refrain from scoring people high. ABE

I ask to have the dial of my watch polished, the 2 saleswomen look at me as if my request is incredible. One comes out of the hydroalcoholic gel and rubs some gel on my watch ... When I ask if there is no real "polisher", they explain to me that no and that we will have to look elsewhere.
Any watch seller has a polisher. I thought that buying from Printemps was the assurance of quality after-sales service. I would never buy anything here again.

One of the only stores in Nancy to dress well for a man. Brands that can only be found in this store, with a wide choice. However, I am disappointed that the "Burberry" corner is no longer present. Nevertheless the staff is very careful and does not hesitate to advise according to the morphology
I recommend

This type of establishment does not correspond to my consumption habits. Brands are juxtaposed without much consistency except for overpriced prices

I find it sad after reading the previous comments is always the same thing that comes back! The sales consultants I have had bad experiences myself.
No customer service response spring on the comments I wonder if they are studied and taken into account because the behavior of the sellers does not change. But a good advice you move downtown is very bad and your store has bad repurchase. Part like that it will be closing, it should be that the sales advisors will question us as customers we will recover but vs !!!!

Being myself in fashion, I love this store, all brands, even if it's a little expensive, the quality is there

A great place if in Nancy you want to spend a lot of money on expensive beautiful clothes.
In addition, there is a department of cosmetics and perfumes, household goods and much more)

Superb department store. A lot of brands. You have to go for a ride to make your own judgment, for some it's not great for others it's great.

Very nice place with products on sale top of the gamle

Hello,



What I really found amazing though is the service, the hostesses who certainly still know most of them advise, but who are snobbish, proud, unpleasant for the most part. And I find it a pity to equate luxury with the image that refers to these "sellers" pimbeche who believe in it because they work at Printemps. It's still embarrassing to have a saleswoman who shoots when you buy a Burberry scarf, that it is not even able to give us a box, a bag, which is not about to inquire at the other two Burberry stands when asked. Moreover, note that the saleswoman of the accessory stand gave me one such that there was and we can work at Printemps without taking himself for je-ne-sais-quoi! I strongly advise against the sellers of the Burberry booth - Ralph Lauren, Eden Park - Lacoste - The Kooples (part man only, I do not know the others) which have only very little respect towards the customers, and this n did not happen once because I go there regularly. Perhaps it is necessary to remind them that these nice ladies are salespersons in the service of the customer who can spend much more than them? But perhaps it is provocation, we must show 'we have'? In any case, very disappointed by the service side for some of the vendors (again, I do not know everyone to allow me to make an objective criticism) while those of Printemps de Metz are very welcoming, smiling, friendly and attentive.

Ulrich.

Small shopping center with lots of perfume and clothes brand

A hundred corner of the brands usually found in spring, woman on the ground floor, man on the 1st

False promo at Lacoste. Product Shown 77th -40%. Arrived at checkout. I am told that it s 110th is that the price of 77th is already discounted. While throughout the store and throughout Spring. These are the prices displayed minus the promotions by color code. Told me finally a mistake on their part but never wanted to give me the price. Not about to see me again.

High price of micro points of sale located in the department store without really quality on the parts. Private sales started but beware restrictive invitation to brand boutiques.
Unwelcome saleswomen on another planet.

Very posh, salespersons look at you a way if you're not dress like you can afford the products. More expensive than other places.

At the Guerlain stand, I asked the saleswoman what I had to buy to get the gift box, she answered me 2 products being a collector, it is not at Printemps that we can find things rarer or other fragrance. In addition, if we don't have the spring card we don't have the 25%.
As I was planning to buy LPRN I suggested to him if it was okay.
And no
So goodbye spring and your card in the trash.

Ideal department store to find his gift ideas ... Thank you

Too bad that not all employees are pleasant and smiling

very well located ua downtown. this "shop" includes all the flagship articles in moment

Purchase shop Pataugas. Very professional saleswoman and friendly.

Lots of space for men and women expensive products good service overall satisfied

High waiting time and not enough brand it's a shame