A place where the biggest brands can be found, the...

A place where the biggest brands can be found, therefore a great choice but which is not within the reach of all budgets.
I do not know what the criteria for recruiting salespeople are, but humility, empathy, availability should not be part of the list.
Who are these people to take customers so high, sometimes with an air of contempt that does not even commit to pursue a possible purchase by customers who can afford to spend substantial sums.
A good hearer