Very good customer for over 10 years but not for a...

Very good customer for over 10 years but not for a long time. The customer service is deplorable, the wait is endless, the welcome is poor and the service worthy of a low-end boutique.
With the exception of the faithful Christelle, always present and smiling, the rest of the staff of true amateurs.
The atmosphere in the store has not made you want to shop for some time and even worse since it reopened on November 28.