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S
4 years ago

Anthony Hartley was an absolute pleasure to deal w...

Anthony Hartley was an absolute pleasure to deal with. He came highly recommended by my father-in-law, who has leased many cars from him, and he did not disappoint. We left with a great deal on a car that we love after exceptionally friendly, knowledgeable, and attentive service. We will definitely be back to lease more cars in the future from Anthony.

Update, 2019: This is our second lease from Anthony; this time we upgraded to a CR-V. Once again, Anthony was wonderful to deal with from beginning to end. I put my trust in him entirely and will be back to him for my next lease and those thereafter.

M
4 years ago

Thank You Amir Z. Rahmoun, for your great compassi...

Thank You Amir Z. Rahmoun, for your great compassionate customer service practices. The ability to answer all the questions pertaining to the purchase of my vehicle was outstanding. You are a knowledgeable fantastic sales represenetative. Sincerely, M. McKenzie.

B
4 years ago

Best service ever! The sales team and the managing...

Best service ever! The sales team and the managing team were very helpful and polite. After 4 months of shopping around I went to them and they went out of their ways to help me get the best affordable deal as possible.. Definitely the place to go!

b
4 years ago

Coming into Planet Honda I was discouraged but Mr....

Coming into Planet Honda I was discouraged but Mr. Derek Mohammed was an amazing guy that helped me relax and offer all options keeping it real. He made sure that I got what I wanted to make me happy and leave with a new 2019 Honda Civic hatchback at the price I wanted

AMAZING JOB TO HIM AND THE PLANET HONDA TEAM

b
4 years ago

due to Anthony Hartley ''s amazing customer servic...

due to Anthony Hartley ''s amazing customer service, I was honored to return with my brother to purchase my very first car. this month alone we (family and friends) have bought 3 cars. we thank Anthony for his kindness and ease with my first purchase. I will be sure to refer other family and friends to him.

S
4 years ago

Ok

r
4 years ago

Harold was very kind, very diligent, very detailed...

Harold was very kind, very diligent, very detailed in everything that has to do with the car, he always answered all my questions in a courteous way, very kind and friendly, I definitely recommend Harold as an excellent seller

T
4 years ago

Jason Swaby sold me my beautiful car!! He was ver...

Jason Swaby sold me my beautiful car!! He was very patient with me which is HUGE seeing how nervous I was with buying a 2017 model! He didn't hesitate in getting me the color and make I desired. Thanks Jason. It was an absolute pleasure.

t
4 years ago

Derek Mohammed was my sales person today. Although...

Derek Mohammed was my sales person today. Although he wasnt the person I was scheduled to see, Im happy he ended up being my salesperson. He was very pleasant, informative, and knowledgeable. He took his time explaining every last thing, offering to answer any question I had even if he already did. I didnt get what I intended to come in and get but I left with a better car for roughly the same price. I appreciated all his help and would definitely recommend coming in to see him. He will definitely help you out. Great experience!

R
4 years ago

Just bought a new Odyssey at Planet Honda and it w...

Just bought a new Odyssey at Planet Honda and it was a pleasure. The staff was great, especially our salesman - Steve March. Our finance person was also great. His name was Matthew Manos. The building is very nice with a cute little cafe. I'd recommend buying a car here to anyone.

L
4 years ago

Worst ever. Typical car salesmen. Bate and switc...

Worst ever. Typical car salesmen. Bate and switch. Advertise 0 down but the bottom line is outrageous fees which are included in the fine print so they say. Who in the world understands their fine print. Also advertise a 39 month lease, but the car is only warranted for 36 months. so who is responsible for the remaining three months? you the customer. Who in the world would want that arrangement? The salesman was nice enough, but his manager was irritating and did not make a professional impression with his dirty nails bitten down to the skin. Yuk. He looked as though he was one of the mechanics. And he insisted that the advertisements were NOT misleading. I beg to defer.
In any event, we walked. If I may borrow a line from the movie Pretty Woman "big mistake" We plan to buy our Honda Accord from the dealer down the road.

L
4 years ago

Harold Lopez was very helpf

Harold Lopez was very helpf
ul and made the purchase seamless and easy. I recommend him highly!

B
4 years ago

Ashraf ghobrail ! If the name wasn t so long I d w...

Ashraf ghobrail ! If the name wasn t so long I d write it here 100 times to emphasize how much he was of help and a great person. He made us feel welcomed and like we could have anything we wanted in the world. I say that because we walked away with one of the goals we had in mind this year . Which was to get a car ! And we did because of ashraf ! Thanks for being so fast (literally not even ten minutes we got the keys) and efficient. Definitely would refer him to my family and friends.

D
4 years ago

I came to Planet Honda looking to purchase a vehic...

I came to Planet Honda looking to purchase a vehicle. There I met Ryan Mckenzie he was very professional and extremely helpful with purchasing a great car. Great personality and just all around a great guy. Will totally recommend someone to this location and let them know to specifically ask for him. Planet Honda should be very appreciative to have someone like Ryan on their staff.

C
4 years ago

One of the best delearships I visited! I had real ...

One of the best delearships I visited! I had real straight forward and enjoyable experience! Very little pressure from the manager or the salesmen to upsell me. Even when it came down to bargaining for the price of the vehicle, I was surprised by how willing they were to work with me.

I asked a lot of questions about the vehicles I was looking at, and the salesman Dante worked very hard to answer all of them to the best of his ability. Questions he was unsure of, he took the time to find the answer and got back to me. He let me take my time, answered or looked up any questions I had, and let me really think the whole purchase through. He even kept me posted about some other vehicles after I left that were helpful for me.

This was my first used car purchase, and overall, I'm very satisfied with the vehicle I purchased and the honest care I received. The price I paid was better than fair, and I was not pressured to purchase anything unnesesarry. If you purchase a used car, I'd recommend Planet Honda, and definitely ask for Dante!

Thank you Planet Honda!

J
4 years ago

We had Jorge Silva assist with finalizing my car p...

We had Jorge Silva assist with finalizing my car purchase. He was very helpful and even provided us with car accessories to an awesome deal that he gave us. Thank you amillion. We really appreciate your business.

K
4 years ago

My experience with Planet Honda Body Shop has alwa...

My experience with Planet Honda Body Shop has always been great! Over the years I ve taken my vehicles to them from everything from slight fender benders to extreme body work. This body shop does excellent work, in a timely manner while setting true expectations on ETC. Most importantly to me, they are the epitome of good customer service! Everyone is always kind, friendly and maintains a high level of professionalism. My most recent visit not only lived up to, but exceeded the high bar of standard that had been set in my mind based on previous experience with the shop. Special thanks to David and Marcelle for making this recent visit an outstanding one! The Manager Paul has always been amazing as well! I recommend Planet Honda Body Shop to anyone looking for great, dependable work and excellent customer service!

n
4 years ago

Aladdin was very helpful, gave us honest and promp...

Aladdin was very helpful, gave us honest and prompt advice and service, answered all of our questions and was overall very helpful. I would recommend his service to any others who come in to buy a car at planet Honda

F
4 years ago

I was in a hurry and Mr Buono was able to quickly ...

I was in a hurry and Mr Buono was able to quickly get me a great deal on a new HR-V . I'm exited and can't wait to enjoy this new ride.
Mr. Buono is very Bueno look for him for a great experience

R
4 years ago

I am very grateful for the way I was treated at Pl...

I am very grateful for the way I was treated at Planet Honda. My salesman Erick Bonilla was very kind and respectful, he surely knows how to treat customers and make them feel very happy about their purchase. In my opinion Erick is a great a person, I feel very satisfied with the services I received from Erick. I would highly recommend him if you re planning to buy a car.

P
4 years ago

Place is no good, guy Ash was very rushy all he ke...

Place is no good, guy Ash was very rushy all he kept saying was yes yes, took me for a walk around. All he kept saying was u need a big downpayment, basically over 10gs for just an accord. Then they force you into doing a deposit then they say "i will call you by 12 on
Monday" comes monday i have to call him around 4pm and their answer is ohh we are waiting for the bank. Like really they going to wait days for an approval i bet u if the credit was in the 800's they will call u asap!!!! Cause is a sure sale but since ur not in the interest they dont even bother then i get transferred to a "tiaboo" or teabo" whatever his name is and as soon as i tell them
I want to cancel boom they hang up on u call back and say ohhh said u wanted a refund soni said ok so he said 72 hours we got to wait... in all conclusion advise everyone to avoid this place after soo much business they get from alot of ppl they still dont learn any professionalism or courtesy to even follow up!!! It is not a good place!!!!

M
4 years ago

THE WORST. They essentially forced me into an ext...

THE WORST. They essentially forced me into an extended warranty that covers NOTHING. I ve had my car less then two years. Had a recall and a problem now that they are holding my car for THREE days and they refuse to cover a rental so I m paying for rides to and from work for three days. I m paying 600 A MONTH FOR A HONDA. And they cover NOTHING. i have family in the car business at other dealers and i was told this is absolutely bogus. I will never return. My salesperson Frankie was great, and has been the only honest person through this process.

D
4 years ago

Ryan mckenzie is one of the best salesman ever. Im...

Ryan mckenzie is one of the best salesman ever. Im on my forth vehicle at planet honda, all sold by ryan. Always a wonderful experience. Will always recommends him to all my friends and family.

K
4 years ago

Bought a certified car and was given only 1 key. T...

Bought a certified car and was given only 1 key. The sales rep told me to come back in few days and he will have the service department cut me the second key. I went back 2 weeks later, the sales rep was off that day so service dept denied giving me the second key without the sales rep.
So I go back after couple more weeks and now the sales rep and his manager are saying do you have anything in writing that we owe you a key? So they denied giving the second key. It was a mistake that I trusted the sales rep when he told me to come back for a second key. Not trustworthy people.

A
4 years ago

They are very professional and friendly people ver...

They are very professional and friendly people very helpful. Danny and Reuben know their job .They also make their customers feel comfortable and help them to make good decisions. I will always choose to do business with them.

m
4 years ago

Excellent experience, i can say by far the best. A...

Excellent experience, i can say by far the best. Anthony Garabito which was the sales person helping me did his best and went beyond to satisfy my needs, i would recommend planet honda as well as Anthony to anyone thats looking for a brand new car.

M
4 years ago

I was shopping for a new car; my friend referred m...

I was shopping for a new car; my friend referred me to planet Honda where he is leasing. I went there the staff was really helpful. I worked with Carlos Crispin who was very knowledgeable and extremely helpful. He had an answer to every question I asked. He helped me get the best deal i could have, he also helped me get my insurance policy. if you are shopping for a car go to planet Honda and Carlos Crispin should be the man you work with.

S
4 years ago

I went in to Planet Honda and Derek Mohammed greet...

I went in to Planet Honda and Derek Mohammed greeted me right away and was very helpful in helping me return my car and get set up with a new one! 3rd time using planet Honda and will definitely be back.

R
4 years ago

I came across Mr. Luis Tirado a few years ago at P...

I came across Mr. Luis Tirado a few years ago at Planet Honda. Recently, he has been my assigned service agent a couple of times. He is a bilingual agent. Mr. Tirado is eager and very motivated to serve his costumers at the Service Dpt at Planet Honda. Mr. Tirado makes a difference at the Service Dpt, and in the organization as a whole.

s
4 years ago

Always a great experience at Planet Honda. Anthony...

Always a great experience at Planet Honda. Anthony Hartley always gets me exactly what I want. Great price! Always gets me in and out because I do not like waiting around for hours. Quick service just how I like! I will be back for my next car.

D
4 years ago

My experience with Planet Honda was just awesome. ...

My experience with Planet Honda was just awesome. Picked up a 2010 honda civic certified car. These guys have unbeatable price around the tri-state. The process of taking the car was really smooth. I just went to Planet Honda for checking out the cars, not prepared to buy on the same day. But the way I was treated and their smooth process which eventually made me to buy the car on the same day and drive back home :). My salesman was Anthony Forson. Anthony has got lot of patience. He explains each and everything in depth. My finance manager was Daniel Sopher, he is just awesome. Though I did not take the finance from Honda, the attitude of these guys towards the customer remained same (which I have not seen with most of other honda dealers). Overall my experiance with Planet Honda was good. I would recommend these guys to anyone.

P
4 years ago

I recently purchased my first vehicle from Planet ...

I recently purchased my first vehicle from Planet Honda with the assistance of Derek Mohammed. It was overall a great experience as he helped me find the most suitable and affordable car for me. I was happy with the knowledge he provided to me while choosing my car. I would recommend Planet Honda to anyone looking for a quality purchase and seek attention from Derek Mohammed if you re in need of assistance!

R
4 years ago

I had a wonderful experience renewing my lease wit...

I had a wonderful experience renewing my lease with Planet Honda today thanks to Amir Rahmoun. I had no intention of completing this transaction today, but he was so knowledgeable and extremely professional that I am leaving with my new Accord. Thanks Amir and thanks Planet Honda for making it this simple...

N
4 years ago

Anthony Garabito had a excellent customer service ...

Anthony Garabito had a excellent customer service highly recommend the man. Very knowledgeable and listened to problems to get it resolved. Next time I'm in the market for a car I will be returning to Anthony. This is the man to get the job done you won't regret it !

B
4 years ago

I have purchased many cars in my lifetime and I ha...

I have purchased many cars in my lifetime and I have to admit, the experience we had at Planet Honda was first rate. It all started with Shea who worked tirelessly to search and secure the exact color we wanted for our 2015 CR-V Touring AWD. She was in constant contact and kept me in the loop on progress. Mo, our sales rep, was extremely courteous and treated us like a true customer. Although we went back and forth on prices/options (who doesn't these days!), in the end, my wife and I were extremely satisfied with the deal and happy purchasing our very first Honda. And we completed the entire process with Levie, who was as courteous as others we met and worked with us on fiance options, additional options, etc. He guided us through the mounds of paperwork, which in retrospect, was fairly quick.

The car was in immaculate condition and Mo took the extra time to show us how to use various features, etc. All in all, a very pleasant experience and I would highly recommend Planet Honda and specially, Shea, Mo and Levie to all who plan to purchase a Honda in the future.

M
4 years ago

Poor

A
4 years ago

Stephen March from Planet Honda was exceptional; h...

Stephen March from Planet Honda was exceptional; he was extremely personal and listened to all of my family's needs and delivered 110% - most of all he welcomed my 3 kids and made them feel like they were part of the transaction.

Very friendly and courteous - recommend whole heartedly..

Thank you Stephen!

M
4 years ago

Steve March was very helpful and patient through t...

Steve March was very helpful and patient through the whole process. For leasing a car for the first time, he made my experience very enjoyable and I will absolutely refer him to others looking to lease a new car. Truly the best Honda dealership in New Jersey!

N
4 years ago

Planet Honda really helped me out, Jorge Silva was...

Planet Honda really helped me out, Jorge Silva was a great salesmen and once I told him that I knew what I wanted and my price range he did not try and up sell me. He helped me through all steps of the process including insurance. Definitely ask for Jorge if you are interested in a Honda.

T
4 years ago

Ash was super helpful with my decision on my brand...

Ash was super helpful with my decision on my brand new Honda. If I had to do it all over again I would choose Ash again. He knows all about cars and kept a smile on my face. Thank you for your help and your kind words!

D
4 years ago

Very good attention very ambles the sales agent Fr...

Very good attention very ambles the sales agent Frankie and Eduardo a very good team of experts in what they do thank you very much. They help you in what you are looking for I left very happy with my car

S
4 years ago

Amir was the representative that took care of us ...

Amir was the representative that took care of us today. very friendly and easy to talk to. He gave us a great deal on 2016 Honda civic, went beyond to make sure we left happy!
Definitely will be coming back to see a Amir.

a
4 years ago

Very disappointed with Honda. I took my car for an...

Very disappointed with Honda. I took my car for an oil change in which my appointment was for 1:45pm. I arrived about 1:00pm and my car wasn t done until 3:30pm. According to them they were very busy, but I did noticed that they were taking walk ins for service. So what s the purpose of having an appointment? I will not be going back for my next service, so I give them zero stars! Horrible service

M
4 years ago

My first time purchasing a car from Planet Honda a...

My first time purchasing a car from Planet Honda and had a great experience! Meena helped us out with everything and made the whole process easy and very pleasant! It has been over a month now that I have my new car he is still checking in to see if everything is ok! Thank you Meena for your excellent customer service!

D
4 years ago

Chris was very professional and made magic happen!...

Chris was very professional and made magic happen! I had no idea that I would get approved but he made it possible. He put me in the best car for me! Thanks Chris!!!! I will definitely recommend everyone to get their car from Planet Honda and ask for Chris!

T
4 years ago

Stephen Mach went way and beyond to serve me. I ha...

Stephen Mach went way and beyond to serve me. I had the worst and hard deal to make happen and he helped me way out of any salesman I have ever dealt with in my life. He is gifted and talented at what he does and forever grateful to him. My dream car would not have happened without him. Thank you Stephen

Tonya Garland

R
4 years ago

Excellent customer service @ planet Honda. Salesma...

Excellent customer service @ planet Honda. Salesman Ashraf Ghobrial is the best salesman i ve Seen during my car purchase. Transition was smooth. Thank you guys. Planet Honda is the best in nj.

b
4 years ago

First Time buyer (2020 honda civic EX-T)!!! I work...

First Time buyer (2020 honda civic EX-T)!!! I worked with Ashraf, he was great! Ashraf, listened to exactly what i wanted and showed me the perfect 2 cars that were in my budget. planet honda team all together worked with me and got me into what i wanted.