Peppers Cradle Mountain Lodge Reviews

DO NOT TRUST THEM WITH YOUR HOLIDAY.

Booked this lodge for $770/ night for 4 nights, a total of $3300+ including fees etc. The lodge is very basic for this price, but is the closest to Cradle Mountain and the staff are supposed to take the guesswork out of the local attractions and help guide the guests...

The staff didn t know anything at all, but instead misinformed me on several key points that had me setting out on my day hike to summit the mountain and unable to do it entirely because of the misinformation. When I called them after I d already departed to clarify they then misled me again and I was forced to abandon the hike due to limited time and the timing of incoming inclement weather.

This was the whole reason for the trip and stay: to summit cradle mountain, and they ruined it for me. I checked out a day early at 9:30am frustrated and let down by them and they refused to refund the last night I didn t stay because it was pointless without the hike. Extremely rude. Do not trust them with your precious holiday time, especially for this money.

Chef couldn t cook a steak either. I asked for it medium rare and it came out well done, then I sent it back and another came out bloody rare. I had to instruct them how long to put the second steak on the grill for it to be saved. Just miserable really. Not a place you pay this kind of money for at all.

Don t say here.

Quite nice food. Busy when we went but still got a table. Accommodated our infant. Veg pasta was delicious though a little too salty. A very good experience all round.

Absolutely loved this resort. Amenities were great. Food in the restaurant was great. Location was fantastic. Very very pretty location. Rooms were very comfortable. Take a deck of cards as there are no TVs here, but you don't really miss this. We had fun without TV and I will definitely be back in the future. Really loved this place. Staff were so helpful and friendly.

We visited here last year and loved it so much that we came back for our honeymoon last month! The service from the staff here is second to none. We absolutely doted over the wildlife - pademelons, wallabies, echidnas! The Highland Restaurant had exceptional food and the service staff were so friendly. The Waldheim Spa is definitely worth a visit, I don t think I ve ever been as relaxed as I was after I visited there! We adore Cradle Mountain Lodge and I m sure we will be back in the future.

We came in July and planned to stop in for lunch. Note, you do not need to buy a national parks pass to visit the lodge.
We were amazed at the amount of snow that was falling and we entered the park and as we sat at the lodge tavern for lunch.
Highly recommend coming here even for a drink at the place is just beautiful.

Privacy in a sweet, clean, well equipped, modern cabin.

The whole complex is tired, dated and nearly run down. The main dining room is closed and the restaurant is in another makeshift room that is very small. Diners are literally jammed in. The staff are doing their best to keep up appearances - but it s run down operation.

Very comfortable, good meals if a little pricey. Just needs in-room Wi-Fi for that extra star.

Have just returned from a tour of Tasmania, the highlight was two nights at Peppers Cradle Mountain Lodge. A magical time. 2 inches of snow, wonderful, roaring fires, excellent heating in cabin. great food. Who on earth would want wifi in the cabin? not me, did a little emailing in the lodge, when I could spare the time!

This was our third visit in the last five years. Every time we have had a fantastic time. The staff are wonderful, the location speaks for itself and the food in the Highland restaurant is exceptional. The trip this time was to celebrate my wife birthday, flowers were waiting in our room for her on arrival, her massage on her birthday was the best she has had and the happy birthday note in chocolate on her dessert plate was a lovely touch. We shall be back :)

You can see wombat at the door! But wait for it to get dark.

Gorgeous lodge with all the amenities needed for a comfortable stay in the icey winter. Umesha on reception was an absolute star and a credit to the Lodge. All staff were friendly, helpful and warm but she went above and beyond to guide us on walking tracks and made us feel so welcome.

Amazing scenery. Very polite and helpful staff. Bar staff were awesome.
Food was great.

This place has a beautiful old world feel to it, and the backdrop of Cradle Mtn is magnificent. A true destination

Great position, comfortable rooms, great food in the bistro. Restaurant not tempting in terms of price and menu. High tea outrageously expensive which was a shame. Fantastic breakfast included in the price. Cabins need better food prep area, bigger fridge, something to allow for a bit of minor self catering as paying for 2 meals a day would be difficult for families.

Accommodation costs are quite high.
However, the rooms are large and have high ceilings, so you can relax and relax in the fireplace.
You can see wild wallabies on the hotel grounds, and occasionally wombats.
There are plenty of walking courses, and you won't get bored even if you stay for 3 nights.
Chairs are provided so that you can spend the night looking at the stars slowly.
The altitude is high, so the stars are beautiful. It's cold except summer.

Perfect. I am planning another trip next year and plan to stay longer. Spoilt to stay anywhere else now.

Have not stayed here yet but have had a few meals here. Good pub food

The scenery is great, as is the food at the bistro. Plenty of wildlife around the place. There are several issues though. This place is very expensive and it is old. It cost nearly $300 for a night in the off season. Our room had a wierd mouldy smell and was not very clean... It feels like something straight out of the 70s, with updated appliances. Be aware, there is no wifi in the rooms and no tv, then again, you're on top of a mountain... Honestly, if I were to go again, I would stay elsewhere, further down the mountain. I should add, the staff are all backpackers, and they are friendly but poorly trained. We needed a park pass, fortunately they were out of stock because upon returning to the visitor centre we found out the pepper's staff were going to sell us the wrong one.

There should be plenty of wallabies along the trails from RonnyCreek which should be the first walk around

As this hotel has cancelled our reservation that we made months ago due to overbooking and took it upon themselves to book us into a cheap caravan park as there is nothing left. This is pathetic and unacceptable

Well appointed, comfortable accommodation in the Cradle Mountain wilderness area. Classy restaurant and bistro style dining options. Great buffet breakfast. Good service by enthusiastic staff. Beautiful short walks direct from Lodge. Good parking. Self service laundry. Well stocked shop.

Lovely rooms, we had beautiful winter weather.
Great staff and a world class location.

Perfectly situated near Cradle Mountain in close proximity to transport to the mountain. Nice cosy room in winter.

Excellent room with a gas fire and a nice view of a large pond. Wombats and wallabies right outside our window! Big breakfast buffet with good food. Good access to walking tracks and shuttle bus just across road from hotel. It's on the pricey side compared to other accommodation nearby but if you can splurge for a night or two it's enjoyable.

Fantastic! Very nice Restaurant! Great food and good service.

Where to start! The room was private, lovely, and comfortable. The lodge lounge was cute, warm, and such a nice vibe. Highland restaurant was amazing, and the Tavern Bar and Bistro had great food especially their pizza!

Awesome place! Loved my stay here, friendly and accommodating staff. The rooms are in need of upgrades however, very creaky floors and ticks during the night. But the location and food make up for the lack of comfort in your hotel room.

Not recommended - old and dated

If segregation is what you are after Peppers at Cradle Mountain will give you this.

Personally we found this place inconvenient on all levels. No TV and No WIFI in the rooms which is understandable as isolation and tranquility is what the lodge is aiming for however given the state and appearance of the rooms this is hard to feel. Rooms have a very boring feel and look about them. Guests should be given the option to choose wether they would like additional facilities in their room. Instead the room had a very old radio which didn't even work. If we wanted to watch the news we had to drive down to the lobby area - impossible to walk in the rain or late at nights as i imagine the room to be very boring after hours of staying there. Reception staff were not accommodating. Also over heard a male staff member speak to an elderly couple in a rude manner. Food is not fresh and they do not have room service.

After being at Peppers for a few hours we had decided that was enough, Drove to the Cradle Mountain Hotel (highly recommended). The difference is staff at Cradle Mountain Hotel were extremely helpful and the hotel was much cleaner and well maintained. Facilities and common area were of a higher standard.

Cradle Mountain Hotel rates are better I would have gladly paid more here, staff are friendly, rooms were clean, $1 debit from credit card rather than the $200 at Peppers 3-5 days to refund.
1% surcharge rather than 2% at peppers. Linen on bed was clean and fresh rather than the old smelly bedding covers Peppers had used.

We spent a little extra on accommodation for this trip than initially expected however given the experience at Cradle Mountain Hotel they made it worth our time and money as the experience was enjoyable. You can still have the same experience of tranquility at Cradle Mountain Hotel.

Cradle Mountain is a beautiful place I loved our time there. Highly recommend the Cradle Mountain Hotel. do not stay at Peppers.

Beautiful location, friendly service, the bistro as a bit busy and very slow.

My husband and I visited Cradle Mountain for our anniversary and decided to stay at Cradle Mountain Lodge. It was one of the best accomodation we stayed in. The staff were attentive and friendly. The cabin was warm and they even provided champagne and chocolate for our celebration. It was such a lovely touch and rare for a chain establishment to have such attention to detail. We had mountain view room with spa. Loved the spa and the view. Bed is cosy and comfortable. Breakfast was delicious. We thoroughly enjoyed our stay and highly recommend it. We will be back for sure!

Cosy place for a drink by the fire. The walks are fun and you might even come across a wombat.

The Peppers tavern has a good range of food, services, with the added bonus of wildlife roaming around the grounds in the late afternoon.

A truly fantastic place to stay. The location could not be better; a short drive to the Cradle Mountain carpark for convenience. The accommodation is also brilliant with decent options for food and beverage.

What a location! I wanted to visit cradle to do some hiking and most importantly see wombats! My partner suggested we stay at the lodge and im thankful we did! The location was beautiful and there was womats and paddymelons everywhere!
We had a hickup with out room on checkin but the staff were very helpful.
The bar had a great selection of local spirits and the breakfast was devine!

Ongoing Renovations made a difference mostly to the service as it was very busy. However staff were very helpful, we were very comfortable and ate at the bar on the evening. Our stay was one night only should have been longer as the area is superb for walking no matter what your level.

Beautiful lodge in the Cradle Mountain Park (it's actually the closest place to see to the park boundaries). There are a number of walking trails in and around the lodge that are spectacular (waterfalls, forests & foliage, and more). We signed up for the night time animal viewing charter from the lodge and it was worth it! The room itself was perfect, plenty of space with a nice outdoor patio. The fireplace was a nice feature for a mountain lodge as well.

We were very happy and impressed with the hospitality and service that was shown to us.
Thanking all the staff involved for making our stay so enjoyable.
Carleen and Barry Breaden.

Beautiful location with good rooms. Knowledgable helpful staff. Restaurant a bit overpriced for what it was.

Elegant, with wonderful food, great walks and scenery, and our cabin was lovely. I highly recommend it.

Hotel restaurant waiters are slow, bad attitude, impolite, racially discriminating against us Chinese ... worse! !! !! !! !! !! !! !! !! !! !! !!

Amazing location with walks for every level of ability. Wildlife everywhere and great food at the lodge.

Great accommodation, service was slightly slow or absence. Surroundings were beautiful

Gorgeous, rustic style cabins with all of the comforts needes in a cold climate. The complimentary breakfast buffet was to die for and the food at the bistro was excellent- well cooked, affordable and generous portions. Staff are happy and very friendly and the lodge itself has everything you need to relax.

Missing 2 stars for the service ( Apart from the barman the rest of the staff were not nice at all) and the stake sauce (unfortunately paper and mushroom both tasted the same). Salmon was the best among the main dishes I had and the desserts were next level. Chicken wings + beer + Cosy interior= HEAVENLY

Amazingly located. Cute cabins. No mobile reception.

Very relaxing getaway, nice walking paths around the lodge to go animal watching and larger walking tracks for the longer treks. Highly recommend the King Billy suites.

Fantastic! Im a Western Sydney man, and I ve been to Tasmania 4 Times in my life and out of all the restaurants and hotels I ve been to Peppers is by far the best! The bistro has amazing food, especially the garlic bread!! They have really great service and all the staff are really friendly.
We stayed in a small cabin (#33), and it was amazing! Nice warm gas fireplace, the bed was so comfy, and the layout of the room and the view of the forest area outside was the highlight of the room!
There are heaps of walks to go on around the area, and tonnes of wombats and wildlife that come right up to the cabin!
And even better, it s as close to cradle mountain as you can get

I wish I booked more nights!!!

The place is a bit out dated. We stayed in a room with a spa. The room and bathroom could do with an update. Other then that great location, great breakfast buffet and room service. Lots of wild life.

We spent 3 nights in the spa suite for our honeymoon trip-great location, beautiful walks, delicious food, friendly staff and nice surprise gift! We had a great time and will come back.

Room was nice, newly renovated bathroom was great, complimentary port is a nice touch. Lodge is really nice, especially if you can get a spot in the lounge next to the fireplace! Disappointments were: fireplace in our room didn't work (which sucks when there's snow outside and there's no TV or wifi) and the restaurant was really nice but not worth the money. Actually... That kinda sums up the whole experience.. Nice, but the 20% 'cradle tax' on everything makes it hard to live up to the high expectations

Lovely place to stay. Cozy and intimate place to stay more suited to adults and couples.
Great service from staff, gas fireplaces in the cabins and warm fire places in the reception and dining areas.
We happened to see a wild wombat and pademelon outside out cabin.
Lots of close by walking trails with nice water features to see and overgrowth

Loved the location, right in the Cradle Mountain National Park. We enjoyed the lodge atmosphere and having the choice of either casual dining or more formal dining. The lodges were really comfortable, nicely furnished and of good size. We had two nights here in December. Could have stayed longer.

Delicious food. Great service. Would eat there again

Amazing place staff are so lovely and polite and very friendly . Extremely clean restaurant and toilets
We had a high tea and it was lovely. Not what was stated on their web site as we never had sausage rolls or any Wagyu beef that I could see .
Had some divine scones to start off.
The view was lovely and we enjoyed the peace and quiet in there.
Love the set out and furniture in reception
It's a must for a meal if staying there. Or you are still welcome to book for a meal if your not staying.
Just remember to book !!
Loved it and will be going back.
If there are dietary requirements just ring ahead or email them and they will accommodate for your needs.
We took a walk after and that to was lovely

Nice place to stay - amazing location in a beautiful part of the world.

Cradle mountain lodge gives a great stop before getting into cradle mountain.

This is our second stay at this lodge.
The lodge had been renovated since our last visit, and they have done a great job.
The room was very spacious yet cosy, had a spa and dressing gowns, slippers and beautiful views. The cabins are spread out in the native bush land, and ours opened on to a balcony. There is no TV. If you need a TV in your life this probably isn t for you.
The food and service was excellent. We will be going back again.

Pretty good quality cabins with fireplaces, although small and without proper wi-fi due to its remote location. It's location is its real advantage though as the lodge is central to many of the beautiful shorter walks and wildlife in the Cradle Mountain park.

To begin with, it's advised to stay off the roads leading to cradle mountain at night in winter.. the roadkill is horrendous and very windy roads/fog/mist. On arrival we were asked to pay $100 p/night for bond(total of 8nights), we were not aware of this and there was no internet or wifi on the mountain. Our accom was paid in full in advance. This brings me to the wifi situation at the lodge.. There is one room only at the main lodge where wifi is available..during our 9 day stay, the wifi only worked once. It was either down or Peppers hasn't topped up their data. Is only an issue when they specify wifi is available on their website. The bistro/bar is pretty cool, the atmosphere is awesome. However the prices are phenomenally expensive-over $15 for a glass of wine. The menu at the bistro is very small, not a lot of variety. Bookings are essential at Highland Restaurant, but worth it!! The food is incredible, but the prices mean you probably won't eat there every night. Our room was apparently upgraded, but on first glance we were really disappointed..not like the photos on the web. Our fireplace didn't work the first night so it was freezing!! Free breakfast means BUFFET.. One word.. DISGUSTING. Very poor quality.. Scrambled eggs,baked beans etc..

There are boardgames available which is pretty cool but they are all broken and pieces missing. No DVDs or tv.. So there isn't anything to do in the rooms. So simply put, the prices you pay to stay at Peppers are not reflected in the experience AT ALL.

What a great spot to take in the sites at Cradle Mountain

Booked for several nights and only got complementary port for the first night as well as beautiful turn down service with chocolates. Looks likes you reward your one night stay more than multiples. Next time won t book more than one and definitely won t keep my room tidy. Reward those who do right by you. BTW still here for another night unfortunately.

A great place to stay! Lovely clean and cosy rooms. Buffet breakfast was great!

A bit outdated but in such a beautiful part of the world. Make sure you bring books and games (and nice company) for this digital detox. Food is ok too but maybe stock up on snacks in town first.

Have stayed before and it is a great spot to rest and sleep in between trekking. Sometimes a little too busy in the restaurant and bars. But midweek is always a good idea

So much wild life. We were there for 2 nights and saw a wombat echidna and wallabies.

Lovely fires everywhere in rooms, tavern and dinning area. Not the cheapest place but probably worth it for the location. Rooms are nice.

Stayed in pencil pine cabin to accommodate a family. In need of refurbishing. Room warm on entry, gas log fire was very warm, beautiful position, buffet breakfast was awesome, I would stay again but in a different style of accommodation.

Unique fireplace in the room. Locate next to the forest

Old style timber lodge with big open fires & comfy leather couches. The ultimate destination to relax with a glass of wine. One of Tassie's finest!

Great food, great service, and a great experience. We had dinner in the restaurant, did a wine tasting, had a meal from the tavern, and stayed there and all were great