PCEL Reviews

Ample parking but the weekend is very slow attention.

Good service and also find great variety in computer equipment, accesoriis and electronics!

I did not like it at all, when you arrive at the store it turns out that you can not go to buy, if you want something the sales and online do. Very bad.

Good establishment to buy hardware and computer accessories with long hours

Excellent store to buy various electronic items. Everything you need for PC, cell phones, etc. All technology.

Good place to find everything related to computing and accessories at a good price. They need to improve customer service.

I was interested in a tablet but the seller did not want to show it to me and I had to look for it elsewhere

Very stocked computer store. The prices are generally very good and the telephone, chat and face-to-face service is very supportive and excellent.

Good place to buy computer and buildable equipment and accessories.

#LetsGuide the main wholesaler of computer equipment and accessories in Monterrey, a very good supplier at competitive prices, should turn around to check the offers they put

They have all good attention, there are only two people charging and the row of customers very long.

They dropped the system! And they could not charge, bad service and bad attitude of the sellers, not all of us know about computers!

I really liked the new dynamics of sale and customer service, the average service was 10min.

Excellent purchase option in everything concerning computer equipment for home use, in my case I found a television stand at an excellent price.

Bad phone service never answer and when it's lucky they answer they leave you waiting a lot and everything is on demand they have almost nothing in stock

the products get damaged, they give you refurbished products claiming new ones but they are not. Until you open them on their face to show them that they look scratched and they give you a sheet that you wait for 10 to 20 days for warranty

Excellent place to buy computer equipment and accessories, networks and other electronics at a very good price

Quick. Cheap and what you are going to. It is not an exhibition shop. It is a cellar. Many well trained staff. Recommended to check your website before going

A lot of variety of products. Super recommended. Very affordable prices

It is a very good store with competitive prices, but in warranties they are very late it probably does not depend on them the time of the guarantees but in my case I waited 3 months for a guarantee of an i7 processor, but in the end they gave me a new

I put together my cheapest gamer PC thanks to its discounts.

Quick and efficient attention. Excellent products and prices.

Such a large and well-stocked store and they have no stock of what they offer. I left very confident and they did not have what I was looking for in any brand they handle.

Bad service did not answer the phone lines I bought an SSD among other products and they sent me a used disk by parcel, now they do not answer and nobody solves anything, do not buy if they do not want problems 03/01/2019

It has a good variety in computer products, but due to the bad service provided by the staff, they deserve a very bad rating. Too bad that the company's policy does not worry about customer care the truth.

I went to buy a USB and it took me a long time. You have to take a turn, pass and order what you need, they send you to pay and there is a huge line, finally it is your turn to pay, and it turns out that you have to make another row for the guard to see your ticket and merchandise. Too much time to buy just one usb

Care Pcel sells "New" products that actually have used product conditions. They sell used products as new and when demanding your guarantee they do not respond like any store, but they make you wait millennia in what they fix the things of the company of your product. Very bad store. No other store DOES NOT answer you directly, the others simply change your product for another and that's it. I do not recommend them

I love shopping there ... Excellent prices and good quality although they have home delivery service I always prefer to go for what I buy ... I am desperate to have what I buy in my hands: P

They send to all the republic, here you find anything you need related to informatics from the most casual to powerful entertainment stations

Customer service is not great and the flow map entering and buying is more complicated than it should be

Products at a good price and with availability in stock

Before they were good, but now it is too expensive and very slow, it takes more than two weeks to dispatch an order.

Update: Terrible customer service! They have been giving me long for 3 weeks with my order and they still do not send me! Every time I contact their nefarious support team they tell me that my products have just arrived and that they will be sent to me soon, what which I doubt that is true, meanwhile I with losses and being bad with my clients because the supplier does not respond.

Another thing, they send only by Estafeta, which are the same as the store or worse in their service. Packages commonly arrive damaged or dirty, not to mention no tracking information.

The attention is not so personal is semi automated and knowing how it is you realize is agile and fast
First time ask the guard better

No. I like the way to attend when you go to buy something simple. They treat you like ... on social security
It is very bureaucratic

Shop fast online, but delivery is slow, customer service close to nonexistent and warranty service is useless. After years of buying with them, my experiences for 2016-2017 are the worst, enought not to buy with them ever again (las purchase had a defective part, and after hours trying to get a replacement, I was rudely treated and now they are absolutely silent: lost my purchase). Never, never, never again.

The store does not have much to do, when you get there, it's too bad to see what you're going to buy

At certain times there are good promotions, but unfortunately the attention of the employees is mostly pessimistic and more than the employee Litzy Rubi Macias Leos, who attends very badly, does not know how to solve problems, I do not understand how that job is but on the other hand I want to congratulate the sales executive Alberto Flores who did an excellent job in indicating me by mail, cell phone service, follow-up at all times and help with a promotion that included the product I bought, hopefully this store better, I mention this because in 2010 I was employed and it was a world of difference in every aspect now it is only the surplus of what it was ...

The place is very different from years ago. It used to be a store .. now it's a warehouse

The service and attention are good and the prices are good, obviously if you want cheaper Steren, only that the quality is poorer

Excellent service, you also find products at good prices

I would like to put them 0 star.

Purchase made on January 16, 2020, I speak on January 21 to find out about my merchandise and nothing and they tell me that it may take more days for their shipment.

January 27, 2020, no response, no product shipping, no guidance to track my order.

It was a trial purchase, but I have not been attended, so I do not buy there again and maybe my money has already been lost.

Months ago I bought in Doto. Com. Mx and it was a very careful attention until the post-purchase.

Unfortunate edta company. No one should fall into their claws.

It is worse than the IMSS service.

A lot of computers, tech gadgets and accessories at reasonable prices.

good assortment and good prices, they serve you fast!

They appear to be very friendly while they sell you, once you have bought something, the situation changes. If you need to validate a default guarantee of your purchase, wash your hands immediately, if you want to return, after a hyper and thorough review in which they could not find, however much they wanted, way to blame you, or expect to see your money again, they give you a "credit note" so you can spend with them, that is, there is no refund. Once they accepted a refund that I made and I had to spend on something I didn't want because the credit memo also expires and if you don't spend it goodbye.

The biggest proof of the service they give is the various stores that opened in the city and that soon closed. They usually sell very expensive, but most people do not know another place, with everything and that Amazon Mexico gives better prices and a very good shopping experience.

Excellent location, good prices, very good attention, has more parking because of its lack of parking in high seasons.

The place is full of things, previously it was better distributed now it looks like a warehouse and I think that the way to buy is a little too late, already gone to buy things that are basic a stack, keyboard etc and I have to do the same row to order and the same row to pay that someone who was for something with variety, some monitor but does not know which or

Excellent place to get computer parts and equipment at a reasonable price, I do not give them 5 stars because there are no purchases for months without interest that would give them the plus.

Recommendations: buy online and just go collect, excellent prices and lots of lines, very good service in general

There should be a quick cashier, too slow to charge

Very easy access by Av. Morones Prieto and with very good prices. Delivery logistics is fast but I did not have a very good experience with the staff.

Excellent shop to buy computers, printers, consumables, etc.

Very good catalog and variety although I think that being the only options of PC parts as a large store they take advantage of the prices, but in all other very cheap products, if you want a USB for a good cost, this is the store you are looking for

Excellent place to buy your custom computer, Laptops and others.

Very good service and very efficient service and the best prices

To buy online for months without fatal interest. I do not accept my card and the staff could not solve it. So I could not buy the product there. By the way I recommend Waltmart that was my second option and without problems I made my purchase to months without interest online. Fatal cock.

If you buy a hard drive, they are supposed to let you know that you need a sata 3 cable or at least ask
Arriving at my house worth mothers because no employee told me that I needed it.

Very supplied but a lot of protocol to buy a product. It is understood that they do it for the security of the store but it gives you the impression that they will take care of the same customer.

More than 15 days for the guarantee of a product, what a terrible service. the prices are good but in customer service they do not answer to give you an answer of a product that you took to guarantee.Very pity in terms of guarantees.

The best place to buy computers and everything related to them, the price is very good and they constantly have promotions

Good products, lousy staff and customer service, I placed an order as they handle a shipment from 2 to 6 days and after 12 days of having paid for the product, you send me an email to tell me that you have problems with logistics and it will take longer, I call By phone and they don't know how to give me a reason or the day of arrival, how incompetent and irresponsible, I already consider using a cyber gate, which never fails me in their shipments.