Patrimonium woonservice Reviews

Erg onbeschoft personeel zijn het niet met je eens, dan hoor je ik versta uit niet ben u daar nog en men verbreekt de verbinden. Maar vervolgens bellen ze je niet meer terug. Als de je huur op zegt en daar Er jij een eind datum op zou ik hem een maand van de voren indienen gaat namelijk pas in op de dag dat hun hem verwerken. Dus is de post traag ben jij de lul. En gaan zij uit van de datum dat hun hem verwerken. Op deze manier kunnen ze lekker de centen bij elkaar krijgen. Je geen sleutel meer van de woning maar je mag er nog wel voor betalen. Dat noemt men en vorm van legaal oplichten. Je heb er namelijk wel een handtekening onder gezet. Maar ja zonder geen huur opzegging.

Worst housing foundation of Veenendaal will not recommend anyone to rent from it

Patrimonium neemt je niet serieus en komen hun afspraken totaal niet na. Ze zijn asociaal door de telefoon en laten je nooit uitpraten. Ze beschermen elkaar en denken nooit met je mee terwijl alles zwart op wit staat.

Very bad. Called and visited dozens of times to report the weekly defective lift. They don't know anything about it every time. Lift has stood still for two weeks. Callback request is unknown. Nobody takes responsibility. After a month or two, someone comes over once, then calls again or again to see if it has come through.
With ten or sometimes 15 people
view a home if you are eligible for a home. And sign the contract right away. It's crazy. Money Wolves !!

Needs adjustment in a family member's bathroom and received a response within 1.5 hours. Perfect!

We are quite satisfied with the help, but it is sometimes forgotten to pass on and there should be listened to once more about the maintenance on the outside of the house a fresh color also on the windows and between the front door and the upper window would make the house look much nicer and move the house behind for the older people is also a must you have to stoop when you have to go to bed is a thorn in the eye from the start but now you get older worse

I have been helped reasonably well. My problem has been partly solved. I would have liked to see it differently.

You better not do anything about the construction industry, their appointment is not going bad

People who work there are allowed on curses .. customer friendliness is hard to find .. and a course how to act is also wrong

Hele slechte service. Slecht bereikbaar. Totaal niet meegaand of meedenkend. Verschillende klachten doorgegeven en uiteindelijk krijgen wij zelf de schuld van dingen waar we geen invloed op hebben.
Tip: ga nooit huren bij Patrimonium in Veenendaal. De mensen die daar werken zijn echt niet ok.

Their rental properties are just as worthless as the service they provide. Bah!!

Many problems, and not treated honestly. From a problem Making and looking for big problems. Judging from my low and only one star

Calling with a patrimony home service is very difficult. They promise to call back but this will not be done afterwards. Nice promises but to date no commitment about repairing the light in the rental complex.

Depends on who you are in contact with. Employees are generally allowed to receive some courses when it comes to customer friendly and tidy people on the phone. There is often not even a decent recording: With that and that (...) instead of a simple: Good afternoon, Patrimonium Veenendaal, you speak with ..... what can I do for you? Is that so hard?

When I still rented, I paid more than 150 euros more and also for more m2. It appears that they no longer count the entire attic. More than 7000 euros paid in that time for Jan Cock. If someone can tell me if this falls within the guidelines of what they are allowed to do or not, I can know if I can put a lawyer on it.

Really worthless people who work there. Come there at the counter to have called several times because of home exchange. Nobody or anything knows about the new rules. They also don't care what they claim on their website to keep rents lower than the national average. They just dare to ask for a 2 bedroom apartment for 695. For that, I rent a house in Utrecht with 4 rooms for / back garden. They are thieves

They don't take you seriously. Leave you in uncertainty for a long time, do not keep agreements, I think they don't care about your happiness.

Horrible. Let your weeks float, hardly listen to worried messages about the neighborhood / residents and / or dangerous situations in the building, do not provide clarity when you ask a question, make appointments with new residents without informing you, respond 5 to 6 weeks later and only when you send them the 5th mail ("sorry, colleague was on vacation". Nonsense, it was the customer service address). What a lousy organization. It is that they are virtually everywhere encounter in Veenendaal when looking for social housing, but if you can pay more or the difference per month are not too large, choose to rent privately. Or go for the Veenendaalse Woonstichting housing cooperative.

Very difficult to reach. Only a callback request can be made. With which nothing is done.

In the beginning dissatisfied with leakage took too long at department repair, but a miscommunication. Just a compliment for the superintendent of patrimonium Wouter Meijer has solved everything neatly! Take your problems concerning the house sirious.