Parc Provence Reviews

Very unfriendly, very rude to residents, mistreat their employees. Very racially divided.
Not a good nursing home at all

We were initially so thrilled to have our family member stay with Parc Provence. The sales staff were kind and customer service oriented. Unfortunately, their compassion and friendliness stops there. Once you are in, you learn very quickly the care staff are mostly rude and condescending. Our options are limited with COVID19, so we feel trapped. Part of my decision in choosing Parc Provence was due to their high Google reviews. Therefore, if you are like me and the experiences of others hold value to you -- I simply recommend you pause before choosing Parc Provence.

Very nice place. There is nothing wrong with the facility or treatment, but they have, it seems, a narrow target for residents. In my opinion they seem to target older rich white families. I did not feel much diversity or inclusion as I walked around. This goes similarly in their staff. The higher roles seem predominately older and white. I've heard rumors of race discrimination in hiring practices and promotions. Therefore, I personally would not recommend staying here unless you are fit for that sort of culture. These opinions are based on observations made about a year ago.

My mother has been at Parc Provence for 5 years and we have been consistently pleased with her care. The staff is attentive and any time we have a concern it is responded to immediately. I highly recommend this place.

Parc Provence provides the highest level of care and the best living environment of any retirement facility I have ever been to. Kathy, their Administrator, is the most caring and dedicated leader I have met. Her devotion and values are reflected in her staff. Everyone is friendly and they provide exquisite service. They have taken senior care to the next level.

I have a loved one at Parc Provence. When I come to visit all of the staff are so friendly. My loved one is always out in group activities, actively engaged with the other residents. I have just a wonderful feeling when I leave knowning my loved one is always taken care of. Thank you parc.

Real nice place. Good staff - kind and resourceful in working with my friend, who's a resident.

Very good place for my parents. Treated them very well and with the utmost respec different than most nursing homes.