We were initially so thrilled to have our family m...

We were initially so thrilled to have our family member stay with Parc Provence. The sales staff were kind and customer service oriented. Unfortunately, their compassion and friendliness stops there. Once you are in, you learn very quickly the care staff are mostly rude and condescending. Our options are limited with COVID19, so we feel trapped. Part of my decision in choosing Parc Provence was due to their high Google reviews. Therefore, if you are like me and the experiences of others hold value to you -- I simply recommend you pause before choosing Parc Provence.